Order Issue Call
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- ✔ Premium Quality Materials
- ✔ Quality Checked Before Dispatch
- ✔ Secure Payments
- ✔ Dedicated Customer Support
Fast Shipping
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Easy Returns
Hassle-free return process.
Trusted Quality
Premium products loved by customers.
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Description
Before scheduling a call, please ensure you’ve completed the following:
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Reviewed our Installation Library, Return Policy, and Warranty Terms
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Submitted the following form in case of any damage or delivery-related issues:
👉 Damage/Delivery Issue Form
This will help us support you more efficiently during the call. Let us know once it’s completed, and we’ll be ready to assist
We are a small, dedicated team committed to resolving any issues you may encounter with your order, including installation assistance, damages, warranty inquiries, and tracking concerns.
To assist you better, please select a convenient time and date for us to call you and provide a phone number for the appointment. Alternatively, you can reach out to us via email:
- For general order issues: issue@personalhour.com
- For tracking concerns: track@personalhour.com
Please note that this service is not intended for reformer consultation appointments. If you are interested in purchasing a new reformer, kindly email us at reformer@personalhour.com or schedule a consultation call through our designated system.
We look forward to assisting you
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.