Contact Us

At Pro Grade Warehouse, we’re committed to providing reliable products and professional customer service. Whether you have a question before ordering, need help with an existing order, or require product advice, our team is here to assist.

Get in Touch

Pro Grade Warehouse
9 Honeysuckle Close
St Leonards-on-Sea
East Sussex
TN37 7LX
United Kingdom

Email: support@progradewarehouse.co.uk
Telephone: 07988 518211

Customer Support

Please contact us if you need assistance with:

• Product information, sizes or specifications

• Choosing the correct product

• Existing orders and order updates

• Delivery enquiries

• Returns and refunds

• Damaged, faulty or incorrect items

• Trade or bulk-order enquiries

• General customer service

Order Enquiries

When contacting us about an existing order, please include your name and order number where possible. This helps our team locate your order and respond more efficiently.

If you are reporting a damaged, faulty or incorrect product, photographs of the item and packaging may help us investigate the issue quickly.

eBay Customers

If your purchase was made through eBay, we recommend contacting us through the eBay messaging system and including your order details.

Our team will aim to respond to enquiries as quickly as possible during normal working days.

Pro Grade Warehouse

Quality Products • Reliable Service • Professional Support

We value every customer and aim to make purchasing from Pro Grade Warehouse straightforward from your initial enquiry through to delivery and after-sales support.