Katool 2-Year Extended Warranty
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Hassle-free return process.
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Description
Add 2 years of extra protection to your Katool or M&E automotive equipment. This 2-Year Extended Warranty covers all parts and pieces for an additional 24 months beyond the standard 12-month coverage — with free shipping on approved replacement parts within 5 business days.
Important quantity rule
- Each warranty covers one equipment item only, not the full order.
- If you are purchasing multiple eligible items, add one warranty for each item you want covered.
- Example: buying 2 lifts requires 2 warranty units to cover both lifts.
What’s covered
- All parts and pieces for 24 months — including (but not limited to) cylinders, power units, motors, displays, and electronics.
- Free shipping on approved replacement parts within 5 business days of claim approval.
Please note
- All claims are submitted to Katool and are subject to approval by the warranty/service department at their full discretion.
- Photos and/or videos of the original defect may be requested.
- Do not disassemble any equipment before the issue has been verified and approved.
- Equipment or issues outside this policy are not covered; the buyer is responsible for replacement parts at full cost, and shipping charges will apply.
- Labor is not included.
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.