{"title":"SELECT FIRE PLACE","description":null,"products":[{"product_id":"dimplex-ignite-quest-electric-fireplace","title":"Dimplex Ignite Quest Electric Fireplace","description":"\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eDimplex Ignite Quest Electric Fireplace\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e combines the classic proportions of a traditional firebox with the clean, contemporary look of a modern built-in fireplace. Cool-touch glass and Dimplex’s patented \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eMulti-Fire® flame technology\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e create a realistic, layered flame presentation, while the included \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equick-connect movable logs\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003etumbled glass embers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e add authentic hearth-inspired texture—without the need for wood, ash, gas, or venting.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eDesigned for versatile installation, the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eIgnite Quest\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e can be fully recessed as a front-facing fireplace or configured with the optional installation accessory kit for \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eleft-corner, right-corner, or three-sided bay installations\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e. Create a personalized fire experience with \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e9 flame themes, 3 ember-bed themes, adjustable brightness, and 4 flame-speed settings\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e. Crackling sound effects, integrated touch controls, an included wall-mountable remote, and the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eDimplex Flame Connect App\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e make it easy to control the fireplace from wherever you are.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eSpecifications:\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cstrong\u003eQuest 30\u003c\/strong\u003e\u003c\/p\u003e \u003ctable class=\"table table-bordered\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003eDimensions\u003c\/td\u003e \u003ctd\u003e30-5\/8\"W x 36-5\/8\"H x 17-1\/2\"D\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eFlame Only\u003c\/td\u003e \u003ctd\u003eYes\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eFlame Technology\u003c\/td\u003e \u003ctd\u003eOptiflame®\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eFraming Dimensions\u003c\/td\u003e \u003ctd\u003e30-3\/4\"W x 37-1\/8\"H x 18\"D\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eHeat Operation\u003c\/td\u003e \u003ctd\u003eComfort$aver® supplemental heating system\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eHeating Range\u003c\/td\u003e \u003ctd\u003eUp to 1,000 sq. ft.\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eRemote Features\u003c\/td\u003e \u003ctd\u003eControls flame themes, heat, fan-only mode, flame speed, brightness, sound volume, timer, and fireplace operation\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eVoltage\u003c\/td\u003e \u003ctd\u003e120V \/ 240V\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eWattage\u003c\/td\u003e \u003ctd\u003e1,500W at 120V \/ 2,500W at 240V\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eWiring\u003c\/td\u003e \u003ctd\u003e \u003cp\u003eHardwire; included 120V plug kit\u003c\/p\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003cp\u003e\u003cstrong\u003eQUEST 36\u003c\/strong\u003e\u003c\/p\u003e \u003ctable class=\"table table-bordered\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003eDimensions\u003c\/td\u003e \u003ctd\u003e36-1\/8\"W x 36-5\/8\"H x 17-1\/2\"D\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eFlame Technology\u003c\/td\u003e \u003ctd\u003eMulti-Fire®\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eFraming Dimensions\u003c\/td\u003e \u003ctd\u003e36-3\/4\"W x 37-1\/8\"H x 18\"D\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eHeat Operation\u003c\/td\u003e \u003ctd\u003eFlame-only, flame with heat, and heat-only operation\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eHeating Range\u003c\/td\u003e \u003ctd\u003eUp to 1,000 sq. ft.\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eRemote Features\u003c\/td\u003e \u003ctd\u003eControls flame themes, heat settings, flame-only operation, fan-only operation, brightness, sound volume, timer, and fireplace operation\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eVoltage\u003c\/td\u003e \u003ctd\u003e120V \/ 240V\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eWattage\u003c\/td\u003e \u003ctd\u003e1,500W at 120V \/ 2,500W at 240V\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eWiring\u003c\/td\u003e \u003ctd\u003eHardwire; 120V and 240V hardwire capability\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003cp\u003e\u003cstrong\u003eQUEST 42\u003c\/strong\u003e\u003c\/p\u003e \u003ctable class=\"table table-bordered\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003eDimensions\u003c\/td\u003e \u003ctd\u003e42-1\/8\"W x 36-5\/8\"H x 17-1\/2\"D\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eFlame Only\u003c\/td\u003e \u003ctd\u003eYes\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eFlame Technology\u003c\/td\u003e \u003ctd\u003eOptiflame®\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eFraming Dimensions\u003c\/td\u003e \u003ctd\u003e42-3\/4\"W x 37-1\/8\"H x 18\"D\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eHeat Operation\u003c\/td\u003e \u003ctd\u003eComfort$aver® supplemental heating system\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eHeating Range\u003c\/td\u003e \u003ctd\u003eUp to 1,000 sq. ft.\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eRemote Features\u003c\/td\u003e \u003ctd\u003eControls flame themes, heat settings, fan-only mode, flame speed, brightness, sound volume, timer, and fireplace operation\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eVoltage\u003c\/td\u003e \u003ctd\u003e120V \/ 240V\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eWattage\u003c\/td\u003e \u003ctd\u003e1,500W at 120V \/ 2,500W at 240V\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eWiring\u003c\/td\u003e \u003ctd\u003e \u003cp\u003eHardwire; included 120V plug kit\u003c\/p\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003cp\u003e\u003cstrong\u003eQUEST 46:\u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003ctable class=\"table table-bordered\" style=\"width: 100%; height: 215.532px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.5938px;\"\u003e \u003ctd style=\"width: 17.9203%; height: 19.5938px;\"\u003eDimensions\u003c\/td\u003e \u003ctd style=\"width: 79.3258%; height: 19.5938px;\"\u003e48-5\/8\"W x 36-5\/8\"H x 17-1\/2\"D\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.5938px;\"\u003e \u003ctd style=\"width: 17.9203%; height: 19.5938px;\"\u003eFlame Only\u003c\/td\u003e \u003ctd style=\"width: 79.3258%; height: 19.5938px;\"\u003eYes\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 39.1875px;\"\u003e \u003ctd style=\"width: 17.9203%; height: 39.1875px;\"\u003eFraming Dimensions\u003c\/td\u003e \u003ctd style=\"width: 79.3258%; height: 39.1875px;\"\u003e48-3\/4\"W x 37-1\/8\"H x 18\"D\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.5938px;\"\u003e \u003ctd style=\"width: 17.9203%; height: 19.5938px;\"\u003eHeat Operation\u003c\/td\u003e \u003ctd style=\"width: 79.3258%; height: 19.5938px;\"\u003eComfort$aver® fan-forced supplemental heating\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.5938px;\"\u003e \u003ctd style=\"width: 17.9203%; height: 19.5938px;\"\u003eHeating Range\u003c\/td\u003e \u003ctd style=\"width: 79.3258%; height: 19.5938px;\"\u003eUp to 1,000 sq. ft.\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 39.1875px;\"\u003e \u003ctd style=\"width: 17.9203%; height: 39.1875px;\"\u003eRemote Features\u003c\/td\u003e \u003ctd style=\"width: 79.3258%; height: 39.1875px;\"\u003eControls flame themes, heat settings, fan-only mode, flame speed, brightness, sound volume, timer, and fireplace operation\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.5938px;\"\u003e \u003ctd style=\"width: 17.9203%; height: 19.5938px;\"\u003eVoltage\u003c\/td\u003e \u003ctd style=\"width: 79.3258%; height: 19.5938px;\"\u003e120V \/ 240V\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.5938px;\"\u003e \u003ctd style=\"width: 17.9203%; height: 19.5938px;\"\u003eWattage\u003c\/td\u003e \u003ctd style=\"width: 79.3258%; height: 19.5938px;\"\u003e1,500W at 120V \/ 2,500W at 240V\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.5938px;\"\u003e \u003ctd style=\"width: 17.9203%; height: 19.5938px;\"\u003eWiring\u003c\/td\u003e \u003ctd style=\"width: 79.3258%; height: 19.5938px;\"\u003eHardwire; 120V 3-wire connection or 240V 4-wire connection\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003eAbout Dimplex\u003c\/h3\u003e \u003cp\u003eDimplex is a leading company in the electric heating solutions and fireplace industry. Since its establishment in 1973, Dimplex has been providing energy-efficient and environmentally-friendly products to customers worldwide. Their products are designed to offer optimal comfort and convenience to customers, while reducing their energy consumption and costs.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eOne of Dimplex's main advantages is their commitment to innovation. They continuously invest in research and development to create new technologies and designs that improve the performance and energy efficiency of their products. As a result, Dimplex has received numerous awards and accolades for their innovative solutions.\u003c\/p\u003e \u003cp\u003e Another key advantage of Dimplex's products is their versatility. They offer a wide range of products suitable for various settings, including electric fireplaces, electric stoves, baseboard heaters, and wall-mounted heaters. Additionally, their products can be controlled with a mobile app, which allows customers to manage their heating preferences from anywhere at any time. This level of control and convenience has made Dimplex a popular choice for both residential and commercial customers.\u003c\/p\u003e \u003ch3\u003eWarranty\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. Approvals are subject to the delivery carrier but must be submitted within 48 hours of delivery. If the problem is due to a defective part, then it will be considered a warranty issue. \u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eReturn Policy\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e","brand":"Dimplex","offers":[{"title":"30\"","offer_id":54988663062867,"sku":"QST30","price":2267.99,"currency_code":"USD","in_stock":true},{"title":"36\"","offer_id":54988663095635,"sku":"QST36","price":2771.99,"currency_code":"USD","in_stock":true},{"title":"42\"","offer_id":54988663128403,"sku":"QST42","price":3149.99,"currency_code":"USD","in_stock":true},{"title":"48\"","offer_id":54988663161171,"sku":"QST48","price":3779.99,"currency_code":"USD","in_stock":true}]},{"product_id":"dimplex-ignitexl-bold-built-in-linear-electric-fireplace","title":"Dimplex IgniteXL® Bold Built-in Linear Electric Fireplace","description":"\u003cmeta charset=\"UTF-8\"\u003e \u003cp\u003e\u003cstrong\u003e\u003c\/strong\u003e \u003cstrong\u003eThe IgniteXL® Bold Linear Electric Fireplace is a modern and impressive addition to any space, with flexible installation options and advanced controls for maximum customization. Connect multiple units together for a dramatic statement.\u003c\/strong\u003e\u003c\/p\u003e \u003ch3 class=\"product-features-title\"\u003eFeatures\u003c\/h3\u003e \u003cp\u003e\u003cstrong\u003e\u003c\/strong\u003e \u003cstrong\u003eIgniteXL® Bold\u003c\/strong\u003e\u003c\/p\u003e \u003cul class=\"product-features\"\u003e \u003cli\u003e \u003cdiv id=\"ember786\" class=\"ember-view\"\u003e\u003cspan class=\"_value-text_xztep4\" title=\"Choose from three flame colors or show multiple colors at once for added realism and flame depth\"\u003eChoose from three flame colors or show multiple colors at once for added realism and flame depth\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cul class=\"product-features\"\u003e \u003cli\u003e \u003cdiv id=\"ember788\" class=\"ember-view\"\u003e\u003cspan class=\"_value-text_xztep4\" title=\"A stylish multi-media bed includes small and large acrylic crystals with natural-looking driftwood\"\u003eA stylish multi-media bed 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data-sheets-value='{\"1\":3,\"3\":66.59}'\u003e66.59\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":77.29}'\u003e77.29\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":90.78}'\u003e90.78\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":100.53}'\u003e100.53\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Carton 1 - Depth\/Length (in)\"}'\u003eCarton 1 - Depth\/Length (in)\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":12.13}'\u003e12.13\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":12.13}'\u003e12.13\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":12.13}'\u003e12.13\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":12.13}'\u003e12.13\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":12.13}'\u003e12.13\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Carton 1 - Width (in)\"}'\u003eCarton 1 - Width (in)\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":50.5}'\u003e50.5\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":63.13}'\u003e63.13\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":75.63}'\u003e75.63\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":88.25}'\u003e88.25\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":100.75}'\u003e100.75\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Carton 1 - Height (in)\"}'\u003eCarton 1 - Height (in)\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":23.88}'\u003e23.88\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":23.88}'\u003e23.88\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":23.88}'\u003e23.88\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":23.88}'\u003e23.88\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":23.88}'\u003e23.88\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Carton 1 - Depth\/Length (cm)\"}'\u003eCarton 1 - Depth\/Length (cm)\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":30.81}'\u003e30.81\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":30.81}'\u003e30.81\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":30.81}'\u003e30.81\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":30.81}'\u003e30.81\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":30.81}'\u003e30.81\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Carton 1 - Width (cm)\"}'\u003eCarton 1 - Width (cm)\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":128.27}'\u003e128.27\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":160.35}'\u003e160.35\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":192.1}'\u003e192.1\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":224.16}'\u003e224.16\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":255.91}'\u003e255.91\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Carton 1 - Height (cm)\"}'\u003eCarton 1 - Height (cm)\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":60.66}'\u003e60.66\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":60.66}'\u003e60.66\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":60.66}'\u003e60.66\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":60.66}'\u003e60.66\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":3,\"3\":60.66}'\u003e60.66\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Warranty\"}'\u003eWarranty\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"5 yr limited\"}'\u003e5 yr limited\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"5 yr limited\"}'\u003e5 yr limited\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"5 yr limited\"}'\u003e5 yr limited\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"5 yr limited\"}'\u003e5 yr limited\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"5 yr limited\"}'\u003e5 yr limited\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e \u003ch3\u003eAbout Dimplex\u003c\/h3\u003e \u003cp\u003eDimplex is a leading company in the electric heating solutions and fireplace industry. Since its establishment in 1973, Dimplex has been providing energy-efficient and environmentally-friendly products to customers worldwide. Their products are designed to offer optimal comfort and convenience to customers, while reducing their energy consumption and costs.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eOne of Dimplex's main advantages is their commitment to innovation. They continuously invest in research and development to create new technologies and designs that improve the performance and energy efficiency of their products. As a result, Dimplex has received numerous awards and accolades for their innovative solutions.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAnother key advantage of Dimplex's products is their versatility. They offer a wide range of products suitable for various settings, including electric fireplaces, electric stoves, baseboard heaters, and wall-mounted heaters. Additionally, their products can be controlled with a mobile app, which allows customers to manage their heating preferences from anywhere at any time. This level of control and convenience has made Dimplex a popular choice for both residential and commercial customers.\u003c\/p\u003e \u003ch3\u003eWarranty\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\" data-mce-href=\"https:\/\/afdistributors.com\/warranty-policy\/\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\" data-mce-href=\"https:\/\/afdistributors.com\/warranty-policy\/\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. If the problem is due to a defective part, then it will be considered a warranty issue. However, certain circumstances may warrant special exceptions, but it is unlikely that both a freight and warranty claim will be necessary simultaneously.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003e\u003cspan data-mce-fragment=\"1\"\u003eReturn Policy\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e","brand":"Dimplex","offers":[{"title":"50\"","offer_id":54988665389395,"sku":"X-XLF5017-XD","price":2645.99,"currency_code":"USD","in_stock":true},{"title":"60\"","offer_id":54988665422163,"sku":"X-XLF6017-XD","price":3086.93,"currency_code":"USD","in_stock":true},{"title":"74\"","offer_id":54988665454931,"sku":"X-XLF7417-XD","price":3527.99,"currency_code":"USD","in_stock":true},{"title":"88\"","offer_id":54988665487699,"sku":"X-XLF8817-XD","price":3685.49,"currency_code":"USD","in_stock":true},{"title":"100\"","offer_id":54988665520467,"sku":"X-XLF10017-XD","price":3937.49,"currency_code":"USD","in_stock":true}]},{"product_id":"dimplex-ignitexl®-built-in-linear-electric-fireplace","title":"Dimplex IgniteXL® Built-in Linear Electric Fireplace","description":"\u003cp\u003e\u003cstrong\u003eIgniteXL® Electric Fireplace is unmatched in its lifelike appearance and breathtaking visuals, surpassing all other electric fireplaces. The patented flame technology captures the enchanting ambiance of a genuine fire. The edge-to-edge glass provides a seamless panoramic view of the mesmerizing flames from every vantage point. Measuring just 5.5 inches in depth and requiring no chimney or gas line, IgniteXL® is the perfect choice for homes or high-rise buildings.\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3 class=\"product-features-title\"\u003eFeatures\u003c\/h3\u003e \u003cp\u003e\u003cstrong\u003eIgniteXL®\u003c\/strong\u003e\u003c\/p\u003e \u003cul class=\"product-features\"\u003e \u003cli\u003e \u003cdiv id=\"ember3478\" class=\"ember-view\"\u003e\u003cspan class=\"_value-text_xztep4\" title=\"Comfort$aver® Heating System - The patented Comfort$aver® ceramic heating system uses 11% less energy than the leading quartz infrared heater by automatically adjusting fan speed and heater wattage to safely and precisely match the requirements of the room.\"\u003eComfort$aver® Heating System - The patented Comfort$aver® ceramic heating system uses 11% less energy than the leading quartz infrared heater by automatically adjusting fan speed and heater wattage to safely and precisely match the requirements of the room.\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cul class=\"product-features\"\u003e \u003cli\u003e \u003cdiv id=\"ember3480\" class=\"ember-view\"\u003e\u003cspan class=\"_value-text_xztep4\" title=\"Color Themes - Choose from a variety of brilliant color themes or cycle through a range of colors using the prism mode, freezing on the hue of your choice.\"\u003eColor Themes - Choose from a variety of brilliant color themes or cycle through a range of colors using the prism mode, freezing on the hue of your choice.\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cul class=\"product-features\"\u003e \u003cli\u003e \u003cdiv id=\"ember3482\" class=\"ember-view\"\u003e\u003cspan class=\"_value-text_xztep4\" title=\"Multi-function remote - Control 100% of the fireplace features from the comfort of your chair.\"\u003eMulti-function remote - Control 100% of the fireplace features from the comfort of your chair.\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cul class=\"product-features\"\u003e \u003cli\u003e \u003cdiv id=\"ember3484\" class=\"ember-view\"\u003e \u003cspan class=\"_value-text_xztep4\" title=\"Heat Boost - Quickly warms a room by delivering maximum heat output for a pre-determined amount of time.\"\u003eHeat Boost - Quickly warms a room by delivering maximum heat output for a pre-determined amount of time.\u003c\/span\u003e \u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cmeta charset=\"UTF-8\"\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eEnjoy the ambiance of the flame with or without the heater for year-round comfort and enjoyment.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eLess Frame, More Flame: Clean-face design offers flawless panoramic views.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBacklit controls are hidden when not in use.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eLow-profile design fully recesses in 2\"x 6\" wall construction and 2\" x 4\" with optional trim kit.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHardwire using 120V or 240V for powerful heating.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeats up to 500 sq.ft. on 120V and up to 1000 sq.ft on 240V.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMulti-Fire XD® Flame Effect A true alternative to gas, the patented Multi-Fire XD™ flame effect accurately reproduces a natural flame.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eWith no flame heat or emission and a glass front that remains cool to the touch; our fireplaces are the safe choice for your home.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eComes with diamond-like acrylic ice ember bed chunks that sparkle with the reflected light.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eIncludes an installed ¾ in. (2.0 cm) trim. Depending on the installation, this trim can be removed by removing the securing screws and the 4 trim pieces.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ea minimum of 3.5 in. deep (refer to the manual for details)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003e1500W \/120V \/12.5 Amps or 2500W \/240V \/10.4 Amps\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eA dedicated, properly fused 15 Amp circuit is required\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003e5-Year Manufacturer Warranty\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eSpecifications\u003c\/h3\u003e \u003ctable xmlns=\"http:\/\/www.w3.org\/1999\/xhtml\" cellspacing=\"0\" cellpadding=\"0\" dir=\"ltr\" border=\"1\"\u003e \u003ccolgroup\u003e \u003ccol width=\"149\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003c\/colgroup\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"text-align: center;\"\u003e\u003cstrong\u003eIgniteXL®\u003c\/strong\u003e\u003c\/td\u003e \u003ctd style=\"text-align: center;\"\u003e\u003cstrong\u003e50\"\u003c\/strong\u003e\u003c\/td\u003e \u003ctd style=\"text-align: center;\"\u003e\u003cstrong\u003e60\"\u003c\/strong\u003e\u003c\/td\u003e \u003ctd style=\"text-align: center;\"\u003e\u003cstrong\u003e74\"\u003c\/strong\u003e\u003c\/td\u003e \u003ctd style=\"text-align: center;\"\u003e\u003cstrong\u003e100\"\u003c\/strong\u003e\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eSpecification\u003c\/td\u003e \u003ctd\u003eValue\u003c\/td\u003e \u003ctd\u003eValue\u003c\/td\u003e \u003ctd\u003eValue\u003c\/td\u003e \u003ctd\u003eValue\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eProduct Finish\u003c\/td\u003e \u003ctd\u003eBlack\u003c\/td\u003e \u003ctd\u003eBlack\u003c\/td\u003e \u003ctd\u003eBlack\u003c\/td\u003e \u003ctd\u003eBlack\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eBTU\u003c\/td\u003e \u003ctd\u003e5118\/8530\u003c\/td\u003e \u003ctd\u003e5118\/8530\u003c\/td\u003e \u003ctd\u003e5118\/8530\u003c\/td\u003e \u003ctd\u003e5118\/8530\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eVoltage\u003c\/td\u003e \u003ctd\u003e120\/240V\u003c\/td\u003e \u003ctd\u003e120\/240V\u003c\/td\u003e \u003ctd\u003e120\/240V\u003c\/td\u003e \u003ctd\u003e120\/240V\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eAMPs\u003c\/td\u003e \u003ctd\u003e12.5\/10.4\u003c\/td\u003e \u003ctd\u003e12.5\/10.4\u003c\/td\u003e \u003ctd\u003e12.5\/10.4\u003c\/td\u003e \u003ctd\u003e12.5\/10.4\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eWattage\u003c\/td\u003e \u003ctd\u003e1500\/2500W\u003c\/td\u003e \u003ctd\u003e1500\/2500W\u003c\/td\u003e \u003ctd\u003e1500\/2500W\u003c\/td\u003e \u003ctd\u003e1500\/2500W\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eProduct Depth\/Length (in)\u003c\/td\u003e \u003ctd\u003e5.88\u003c\/td\u003e \u003ctd\u003e5.88\u003c\/td\u003e \u003ctd\u003e5.88\u003c\/td\u003e \u003ctd\u003e5.88\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eProduct Width (in)\u003c\/td\u003e \u003ctd\u003e50.25\u003c\/td\u003e \u003ctd\u003e60.25\u003c\/td\u003e \u003ctd\u003e74.25\u003c\/td\u003e \u003ctd\u003e100.63\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eProduct Height (in)\u003c\/td\u003e \u003ctd\u003e15.63\u003c\/td\u003e \u003ctd\u003e15.63\u003c\/td\u003e \u003ctd\u003e15.63\u003c\/td\u003e \u003ctd\u003e15.63\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eProduct Weight (lb)\u003c\/td\u003e \u003ctd\u003e73.96\u003c\/td\u003e \u003ctd\u003e86.79\u003c\/td\u003e \u003ctd\u003e104.74\u003c\/td\u003e \u003ctd\u003e137.59\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eProduct Depth\/Length (cm)\u003c\/td\u003e \u003ctd\u003e14.94\u003c\/td\u003e \u003ctd\u003e14.94\u003c\/td\u003e \u003ctd\u003e14.94\u003c\/td\u003e \u003ctd\u003e14.94\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eProduct Width (cm)\u003c\/td\u003e \u003ctd\u003e127.64\u003c\/td\u003e \u003ctd\u003e153.04\u003c\/td\u003e \u003ctd\u003e188.6\u003c\/td\u003e \u003ctd\u003e255.6\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eProduct Height (cm)\u003c\/td\u003e \u003ctd\u003e39.7\u003c\/td\u003e \u003ctd\u003e39.7\u003c\/td\u003e \u003ctd\u003e39.7\u003c\/td\u003e \u003ctd\u003e39.7\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eProduct Weight (kg)\u003c\/td\u003e \u003ctd\u003e33.54\u003c\/td\u003e \u003ctd\u003e39.36\u003c\/td\u003e \u003ctd\u003e47.5\u003c\/td\u003e \u003ctd\u003e62.4\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eCarton 1 - Depth\/Length (in)\u003c\/td\u003e \u003ctd\u003e12\u003c\/td\u003e \u003ctd\u003e12\u003c\/td\u003e \u003ctd\u003e12\u003c\/td\u003e \u003ctd\u003e12\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eCarton 1 - Width (in)\u003c\/td\u003e \u003ctd\u003e56.375\u003c\/td\u003e \u003ctd\u003e68.375\u003c\/td\u003e \u003ctd\u003e80.375\u003c\/td\u003e \u003ctd\u003e106.375\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eCarton 1 - Height (in)\u003c\/td\u003e \u003ctd\u003e21.25\u003c\/td\u003e \u003ctd\u003e24.25\u003c\/td\u003e \u003ctd\u003e21.25\u003c\/td\u003e \u003ctd\u003e21.25\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eCarton 1 - Weight (lb)\u003c\/td\u003e \u003ctd\u003e73.96\u003c\/td\u003e \u003ctd\u003e86.79\u003c\/td\u003e \u003ctd\u003e104.74\u003c\/td\u003e \u003ctd\u003e137.59\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eCarton 1 - Depth\/Length (cm)\u003c\/td\u003e \u003ctd\u003e30.48\u003c\/td\u003e \u003ctd\u003e30.48\u003c\/td\u003e \u003ctd\u003e30.48\u003c\/td\u003e \u003ctd\u003e30.48\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eCarton 1 - Width (cm)\u003c\/td\u003e \u003ctd\u003e143.19\u003c\/td\u003e \u003ctd\u003e173.67\u003c\/td\u003e \u003ctd\u003e204.15\u003c\/td\u003e \u003ctd\u003e270.19\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eCarton 1 - Height (cm)\u003c\/td\u003e \u003ctd\u003e53.98\u003c\/td\u003e \u003ctd\u003e61.6\u003c\/td\u003e \u003ctd\u003e53.98\u003c\/td\u003e \u003ctd\u003e53.98\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eCarton 1 - Weight (kg)\u003c\/td\u003e \u003ctd\u003e33.54\u003c\/td\u003e \u003ctd\u003e39.36\u003c\/td\u003e \u003ctd\u003e47.5\u003c\/td\u003e \u003ctd\u003e62.4\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eViewing Area Dimensions - Height (in)\u003c\/td\u003e \u003ctd\u003e12.13\u003c\/td\u003e \u003ctd\u003e12.13\u003c\/td\u003e \u003ctd\u003e12.13\u003c\/td\u003e \u003ctd\u003e12.13\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eViewing Area Dimensions - Width (in)\u003c\/td\u003e \u003ctd\u003e48.74\u003c\/td\u003e \u003ctd\u003e59.75\u003c\/td\u003e \u003ctd\u003e72.75\u003c\/td\u003e \u003ctd\u003e98.75\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eCut Out Wall Dimensions - Depth\/Length (in)\u003c\/td\u003e \u003ctd\u003e6\u003c\/td\u003e \u003ctd\u003e6\u003c\/td\u003e \u003ctd\u003e6\u003c\/td\u003e \u003ctd\u003e6\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eCut Out Wall Dimensions - Width (in)\u003c\/td\u003e \u003ctd\u003e50.63\u003c\/td\u003e \u003ctd\u003e60.63\u003c\/td\u003e \u003ctd\u003e74.63\u003c\/td\u003e \u003ctd\u003e100.63\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eCut Out Wall Dimensions - Height (in)\u003c\/td\u003e \u003ctd\u003e16\u003c\/td\u003e \u003ctd\u003e16\u003c\/td\u003e \u003ctd\u003e16\u003c\/td\u003e \u003ctd\u003e16\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eWarranty\u003c\/td\u003e \u003ctd\u003e5 Yr Limited\u003c\/td\u003e \u003ctd\u003e5 Yr Limited\u003c\/td\u003e \u003ctd\u003e5 Yr Limited\u003c\/td\u003e \u003ctd\u003e5 Yr Limited\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003eAbout Dimplex\u003c\/h3\u003e \u003cp\u003eDimplex is a leading company in the electric heating solutions and fireplace industry. Since its establishment in 1973, Dimplex has been providing energy-efficient and environmentally-friendly products to customers worldwide. Their products are designed to offer optimal comfort and convenience to customers, while reducing their energy consumption and costs.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eOne of Dimplex's main advantages is their commitment to innovation. They continuously invest in research and development to create new technologies and designs that improve the performance and energy efficiency of their products. As a result, Dimplex has received numerous awards and accolades for their innovative solutions.\u003c\/p\u003e \u003cp\u003e Another key advantage of Dimplex's products is their versatility. They offer a wide range of products suitable for various settings, including electric fireplaces, electric stoves, baseboard heaters, and wall-mounted heaters. Additionally, their products can be controlled with a mobile app, which allows customers to manage their heating preferences from anywhere at any time. This level of control and convenience has made Dimplex a popular choice for both residential and commercial customers.\u003c\/p\u003e \u003ch3\u003eWarranty\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. Approvals are subject to the delivery carrier but must be submitted within 48 hours of delivery. If the problem is due to a defective part, then it will be considered a warranty issue. \u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eReturn Policy\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e","brand":"Dimplex","offers":[{"title":"IgniteXL \/ 50\"","offer_id":54988665848147,"sku":"XLF50","price":1921.49,"currency_code":"USD","in_stock":true},{"title":"IgniteXL \/ 60\"","offer_id":54988665880915,"sku":"XLF60","price":2141.99,"currency_code":"USD","in_stock":true},{"title":"IgniteXL \/ 74\"","offer_id":54988665913683,"sku":"XLF74","price":2330.99,"currency_code":"USD","in_stock":true},{"title":"IgniteXL \/ 100\"","offer_id":54988665946451,"sku":"XLF100","price":2645.99,"currency_code":"USD","in_stock":true}]},{"product_id":"simplifire-allusion-slim-electric-fireplace","title":"SimpliFire Allusion Slim Electric Fireplace","description":"\u003cp\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cspan\u003eThe Allusion Slim electric fireplace beautifully bridges technology and style. The ultra-sleek, four-inch depth is one of the slimmest out there, able to be completely recessed into a 2x4 or 2x6 wall, without taking up additional floor space. It’s easy to add this fireplace in almost any room (no construction needed) with the optional wall-mount \u0026amp; surround kit. Available in 40-inch, 50-inch, 60-inch and 72-inch widths.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eFeatures:\u003c\/span\u003e\u003c\/h3\u003e \u003ch4\u003e\u003cspan\u003e120 volts, 1500 watts, 12.5 amps 13 ember bed colors\u003cbr\u003e5,000 BTUs (high\/low\/off) Heat disengagement switch\u003cbr\u003eSmall clear Crystals\u003cbr\u003eSmall black crystals\u003cbr\u003ePetite log set\u003cbr\u003eMulti-function remote\u003cbr\u003ePush buttons on fireplace\u003cbr\u003e9 flame colors\u003c\/span\u003e\u003c\/h4\u003e \u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003eWarranty\u003c\/h3\u003e \u003cp\u003eHearth \u0026amp; Home Technologies, on behalf of its brand SimpliFire (”SimpliFire”), extends the following warranty for electric fireplaces that were purchased from a SimpliFire authorized dealer.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eWarranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent, authorized SimpliFire dealer\/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the installation or occupancy date.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch6\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0687\/0735\/2871\/files\/Simplifire_Warranty.pdf?v=1701444674\" target=\"_blank\"\u003eCLICK HERE TO VIEW FULL WARRANTY INFO\u003c\/a\u003e\u003c\/span\u003e\u003c\/h6\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003eReturn Policy\u003c\/h3\u003e \u003cdiv class=\"p-rich_text_section\"\u003eIf you are unsatisfied with the components within your purchase and they are not considered a “special order”, you may return the item(s) in original re-salable condition, in the original unopened packaging for a refund\u003cb data-stringify-type=\"bold\"\u003e\u003cspan\u003e \u003c\/span\u003ewithin 30 days of the original purchase date\u003c\/b\u003e. \u003cspan data-stringify-type=\"paragraph-break\" class=\"c-mrkdwn__br\" aria-label=\"\"\u003e\u003c\/span\u003eIf you receive an order that is damaged, defective, or incomplete, please don't hesitate to get in touch with us using the following contact information:\u003cspan data-stringify-type=\"paragraph-break\" class=\"c-mrkdwn__br\" aria-label=\"\"\u003e\u003c\/span\u003e \u003c\/div\u003e \u003cp\u003e \u003c\/p\u003e \u003cdiv class=\"p-rich_text_section\"\u003e \u003cspan data-stringify-type=\"paragraph-break\" class=\"c-mrkdwn__br\" aria-label=\"\"\u003e\u003c\/span\u003eItems must be returned within 30 days of delivery to be eligible for a refund. Please note that returns received without a return authorization number will not be refunded.\u003c\/div\u003e","brand":"SimpliFire","offers":[{"title":"40\"","offer_id":54988666208595,"sku":"SF-ALLS40","price":874.3,"currency_code":"USD","in_stock":true},{"title":"50\"","offer_id":54988666241363,"sku":"SF-ALLS50","price":993.3,"currency_code":"USD","in_stock":true},{"title":"60\"","offer_id":54988666274131,"sku":"SF-ALLS60","price":1217.3,"currency_code":"USD","in_stock":true},{"title":"72\"","offer_id":54988666306899,"sku":"SF-ALLS72","price":1518.3,"currency_code":"USD","in_stock":true}]},{"product_id":"modern-flames-traditional-orion-lcd-electric-fireplace-v2","title":"Modern Flames Traditional Orion LCD Electric Fireplace-V2","description":"\u003cp\u003eC\u003cspan\u003ereate a charming, timeless look and bring a spectacular focal point to any space with the new Modern Flames Orion Traditional Heliovision Virtual Electric Firebox. Orion Traditional V2 Electric Fireplace Insert can easily restore the beauty of an old, unused fireplace opening.\u003cb\u003e It is the best, most versatile electric fireplace on the Market for Retrofitting Wood burning. \u003c\/b\u003e\u003c\/span\u003ePerfect for built-in or recessed installation to renovate your old fireplace. Enjoy multi-dimensional fires with the HELIOVISION™ Flame Technology. Next-Generation Advanced LCD Display delivers layered flames with richer realistic colors, smoother and more refined than ever before. Impressive 5\" deep ember bed view with a 25\" high viewing area. Select from three hyper-realistic flame styles: Wood Burning Effect with sparks, Gas Effect or Hybrid mixed flames. Set your fireplace to complement your mood with six flame color options, 10-color ember bed lighting with fade mode, multi-color downlighting, and three adjustable flame speeds. The realistic Lit log set, which glows from within, and Black reflective crushed glass media are both included. Adaptive brightness allows perfect viewing day or night and tinted front glass decreases glare. Switch on three soothing ambient crackling sounds or even your favourite track with the Bluetooth premium audio system.\u003c\/p\u003e \u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eModern Flames Orion Traditional 42\" electric fireplace features an efficient thermostat-controlled ceramic heater providing 5,000 to 8,300 BTUs, direct-wired to a 120 or 240 volt circuit. Enjoy unmatched flame display any time of year with or without heat. Control your unit with the updated Wi-Fi Modern Flames+ App or a convenient multi-function remote control. Easy Smart Home Integration with Alexa or Google Home. The Modern Flames Orion Traditional Version 2 Electric Fireplace transforms any room into the ultimate cozy retreat.\u003c\/p\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWHAT IS INCLUDED\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eModern Flames Orion Traditional V2 42-inch Electric Fireplace\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eMulti-Function Remote. Modern Flames App\u003c\/li\u003e \u003cli\u003eLogs and Crystals\u003c\/li\u003e \u003cli\u003e5 Years Warranty\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eFeatures:\u003c\/h3\u003e \u003cp\u003e\u003cstrong\u003e\u003cspan\u003eLighting, Look \u0026amp; Sizes\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eInnovative HELIOVISION™ flame technology\u003c\/li\u003e \u003cli\u003eNext-Generation Advanced LCD Display\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eFeatures 25\" high viewing area \u0026amp; 5\" deep ember bed\u003c\/li\u003e \u003cli\u003eDimensional layered flames with richer, realistic colors\u003c\/li\u003e \u003cli\u003eSmoother, more refined bright flames\u003c\/li\u003e \u003cli\u003eEnhanced contrast \u0026amp; deeper blacks\u003c\/li\u003e \u003cli\u003e3 hyper-realistic flame patterns: Wood Burning Effect, Gas Effect, Hybrid\u003c\/li\u003e \u003cli\u003e6 Flame colors (yellow, blue, green, orange, purple, white) \u003cbr\u003e \u003c\/li\u003e \u003cli\u003e3-Level adjustable flames speed\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e10 Colors ember bed and a Fade Mode\u003c\/li\u003e \u003cli\u003eMulti-color downlighting (yellow, orange, red, pink, teal, green and more)\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eMulti-dimensional flame appearance with a mirrored background\u003c\/li\u003e \u003cli\u003eTinted front glass decreases glare\u003c\/li\u003e \u003cli class=\"whitespace-normal break-words pl-2\"\u003eAdaptive brightness for perfect viewing day or night\u003c\/li\u003e \u003cli\u003ePremium audio system with Bluetooth streaming capability\u003c\/li\u003e \u003cli\u003eThree immersive ambient crackling sound options\u003cstrong\u003e\u003c\/strong\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eMedia\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eHighly realistic Lit Log Set glows from within\u003c\/li\u003e \u003cli\u003eBlack Reflective Crushed Glass included\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eInstallation\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eBest on the Market for Retrofitting Wood burning Masonry Fireplaces\u003c\/strong\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBuilt-In or Recessed Installation\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eSimple appliance, perfect to renovate your old fireplace \u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eControls\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli class=\"whitespace-normal break-words pl-2\"\u003eModern Flames+ App with advanced customization\u003c\/li\u003e \u003cli class=\"whitespace-normal break-words pl-2\"\u003eOver-the-Air Updates for new flames and graphics\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eMulti-Function Remote Control\u003c\/li\u003e \u003cli\u003eBuilt-in Touch Controls\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eTimer u\u003cspan\u003ep to 8 hours. A\u003c\/span\u003eutomatically shut off the fireplace after a preset time\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eCompatible with Alexa \/ Google Home\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eHeating\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e5,000 BTUs -  8,300 \u003cspan\u003eBTUs \u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003eHighly Efficient PTC Ceramic Heater\u003c\/li\u003e \u003cli\u003eEnjoy the ambiance of the flame with or without the heater\u003c\/li\u003e \u003cli\u003eDirect-wired to a 120 or 240 volt circuit \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003eWarranty\u003c\/h3\u003e \u003cp\u003eThe warranty period is \u003cstrong\u003e5 years\u003c\/strong\u003e from the date of purchase when the owner registers the product. If the product is not registered, the standard\u003cstrong\u003e 2-year warranty\u003c\/strong\u003e applies. If a product has an integrated screen, the screen is covered for 1 year from the date of purchase.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eFull Warranty Information:  \u003ca href=\"https:\/\/www.modernflames.com\/wp-content\/uploads\/MODERN-FLAMES-warranty-2022-2023.pdf\" rel=\"noopener\" target=\"_blank\"\u003eCLICK HERE\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eRegister your product \u003ca href=\"https:\/\/www.modernflames.com\/product-registration\/\" rel=\"noopener\" target=\"_blank\"\u003eHERE\u003c\/a\u003e.\u003c\/strong\u003e\u003c\/p\u003e \u003ch3\u003eReturn Policy\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eYou have \u003c\/span\u003e\u003cstrong\u003e30 days \u003c\/strong\u003eto initiate a return process for items \u003cspan\u003ethat are unused and in their original packaging\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e \u003cp\u003eIf you receive an order that is damaged, defective, or incomplete, please don't hesitate to get in touch with us using the following contact information:\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eItems must be returned within 30 days of delivery to be eligible for a refund. Please note that returns received without a return authorization number will not be refunded.\u003c\/p\u003e","brand":"Modern Flames","offers":[{"title":"26\"","offer_id":54988666667347,"sku":"OR26-TRAD-V2","price":1749.3,"currency_code":"USD","in_stock":true},{"title":"30\"","offer_id":54988666700115,"sku":"OR30-TRAD-V2","price":2029.3,"currency_code":"USD","in_stock":true},{"title":"36\"","offer_id":54988666732883,"sku":"OR36-TRAD-V2","price":2449.3,"currency_code":"USD","in_stock":true},{"title":"42\"","offer_id":54988666765651,"sku":"OR42-TRAD-V2","price":2869.3,"currency_code":"USD","in_stock":true},{"title":"54\"","offer_id":54988666798419,"sku":"OR54-TRAD-V2","price":4829.3,"currency_code":"USD","in_stock":true}]},{"product_id":"modern-flames-orion-slim-linear-lcd-electric-fireplace-v2","title":"Modern Flames Orion Slim Linear LCD Electric Fireplace-V2","description":"\u003cp\u003eThe\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eModern Flames 60\" Orion V2 Slim Linear LCD Electric Fireplace\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003ebrings cutting-edge innovation to modern interiors with advanced LCD flame technology and a sleek, space-saving design. This slim electric linear fireplace delivers ultra-realistic flames with deeper contrast, richer colors, and enhanced depth, creating a stunning visual centerpiece. Perfect for modern living rooms, feature walls, and media installations, it transforms any space into a sophisticated electric fireplace experience with dynamic visuals day or night.\u003c\/p\u003e \u003cp\u003ePowered by the Modern Flames app, this smart electric fireplace offers full customization with over-the-air updates for evolving flame styles. Premium Bluetooth speakers with crackling sound effects enhance ambiance, while the realistic illuminated log set adds authentic warmth. The Orion V2 Slim electric fireplace combines modern design, smart technology, and immersive performance for a next-level home heating and décor solution.\u003c\/p\u003e \u003ch3\u003eFeatures:\u003c\/h3\u003e \u003cul\u003e \u003cli data-section-id=\"uykiif\" data-start=\"1094\" data-end=\"1234\"\u003e \u003cp data-start=\"1096\" data-end=\"1234\"\u003e\u003cstrong data-start=\"1096\" data-end=\"1137\"\u003eSlim Linear Electric Fireplace Design\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Space-saving 60-inch slim profile ideal for modern wall installations and compact spaces\u003c\/p\u003e \u003c\/li\u003e \u003cli data-section-id=\"sq0n4j\" data-start=\"1235\" data-end=\"1362\"\u003e \u003cp data-start=\"1237\" data-end=\"1362\"\u003e\u003cstrong data-start=\"1237\" data-end=\"1270\"\u003eAdvanced LCD Flame Technology\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Ultra-realistic multi-color flame effects with deeper contrast and enhanced realism\u003c\/p\u003e \u003c\/li\u003e \u003cli data-section-id=\"1dviwbi\" data-start=\"1363\" data-end=\"1488\"\u003e \u003cp data-start=\"1365\" data-end=\"1488\"\u003e\u003cstrong data-start=\"1365\" data-end=\"1396\"\u003eAdaptive Brightness Control\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Automatically adjusts display for optimal viewing in daylight or nighttime settings\u003c\/p\u003e \u003c\/li\u003e \u003cli data-section-id=\"18er1gm\" data-start=\"1489\" data-end=\"1618\"\u003e \u003cp data-start=\"1491\" data-end=\"1618\"\u003e\u003cstrong data-start=\"1491\" data-end=\"1526\"\u003eSmart App Control \u0026amp; OTA Updates\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Customize flames via the Modern Flames app with continuous over-the-air updates\u003c\/p\u003e \u003c\/li\u003e \u003cli data-section-id=\"lmw5tf\" data-start=\"1619\" data-end=\"1739\"\u003e \u003cp data-start=\"1621\" data-end=\"1739\"\u003e\u003cstrong data-start=\"1621\" data-end=\"1654\"\u003eBuilt-In Premium Audio System\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Features Bluetooth speakers and crackling fire sounds for immersive ambiance\u003c\/p\u003e \u003c\/li\u003e \u003cli data-section-id=\"ahme97\" data-start=\"1740\" data-end=\"1850\"\u003e \u003cp data-start=\"1742\" data-end=\"1850\"\u003e\u003cstrong data-start=\"1742\" data-end=\"1767\"\u003eRealistic Lit Log Set\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Internally illuminated logs provide a natural, wood-burning fireplace look\u003c\/p\u003e \u003c\/li\u003e \u003cli data-section-id=\"1l2s91s\" data-start=\"1851\" data-end=\"1967\"\u003e \u003cp data-start=\"1853\" data-end=\"1967\"\u003e\u003cstrong data-start=\"1853\" data-end=\"1890\"\u003eEnergy-Efficient Electric Heating\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Clean, efficient heating solution for modern homes and living spaces\u003c\/p\u003e \u003c\/li\u003e \u003cli data-section-id=\"munoej\" data-start=\"1968\" data-end=\"2065\" data-is-last-node=\"\"\u003e \u003cp data-start=\"1970\" data-end=\"2065\" data-is-last-node=\"\"\u003e\u003cstrong data-start=\"1970\" data-end=\"2004\"\u003eVersatile Installation Options\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Suitable for built-in or wall-mounted fireplace setups\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eWarranty\u003c\/h3\u003e \u003cp\u003eThe warranty period is \u003cstrong\u003e5 years\u003c\/strong\u003e from the date of purchase when the owner registers the product. If the product is not registered, the standard\u003cstrong\u003e 2-year warranty\u003c\/strong\u003e applies. If a product has an integrated screen, the screen is covered for 1 year from the date of purchase.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eFull Warranty Information:  \u003ca href=\"https:\/\/www.modernflames.com\/wp-content\/uploads\/MODERN-FLAMES-warranty-2022-2023.pdf\" rel=\"noopener\" target=\"_blank\"\u003eCLICK HERE\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eRegister your product \u003ca href=\"https:\/\/www.modernflames.com\/product-registration\/\" rel=\"noopener\" target=\"_blank\"\u003eHERE\u003c\/a\u003e.\u003c\/strong\u003e\u003c\/p\u003e \u003ch3\u003eReturn Policy\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eYou have \u003c\/span\u003e\u003cstrong\u003e30 days \u003c\/strong\u003eto initiate a return process for items \u003cspan\u003ethat are unused and in their original packaging\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e \u003cp\u003eIf you receive an order that is damaged, defective, or incomplete, please don't hesitate to get in touch with us using the following contact information:\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e","brand":"Modern Flames","offers":[{"title":"52\"","offer_id":54988666896723,"sku":"OR52-SLIM-V2","price":3135.3,"currency_code":"USD","in_stock":true},{"title":"60\"","offer_id":54988666929491,"sku":"OR60-SLIM-V2","price":3499.3,"currency_code":"USD","in_stock":true},{"title":"76\"","offer_id":54988666962259,"sku":"OR76-SLIM-V2","price":4374.3,"currency_code":"USD","in_stock":true},{"title":"100\"","offer_id":54988666995027,"sku":"OR100-SLIM-V2","price":5459.3,"currency_code":"USD","in_stock":true}]},{"product_id":"modern-flames-orion-multi-linear-lcd-electric-fireplace-v2","title":"Modern Flames Orion Multi Linear LCD Electric Fireplace-V2","description":"\u003ch2 data-section-id=\"1jor4x6\" data-start=\"400\" data-end=\"427\"\u003eWhat’s New with Orion V2\u003c\/h2\u003e \u003ch3 data-section-id=\"kdqjw\" data-start=\"429\" data-end=\"462\"\u003e🔥 Refined Flame Technology\u003c\/h3\u003e \u003cp data-start=\"463\" data-end=\"803\"\u003eOrion V2 delivers more depth, movement, and realism than ever before. Next-generation LCD flame effects create richer color saturation, sharper contrast, and deeper blacks, resulting in a remarkably lifelike fire presentation. Adaptive brightness automatically adjusts the display for optimal viewing in any lighting condition—day or night.\u003c\/p\u003e \u003chr data-start=\"805\" data-end=\"808\"\u003e \u003ch3 data-section-id=\"1t31xs1\" data-start=\"810\" data-end=\"869\"\u003e📱 Modern Flames + App Control \u0026amp; Over-the-Air Updates\u003c\/h3\u003e \u003cp data-start=\"870\" data-end=\"1175\"\u003eWith the \u003cstrong data-start=\"879\" data-end=\"902\"\u003eModern Flames + app\u003c\/strong\u003e, users gain full control over flame customization, settings, and ambiance. Over-the-air updates ensure the product continues to evolve after installation, introducing new flame styles, visual effects, and enhancements that keep the experience fresh and engaging over time.\u003c\/p\u003e \u003chr data-start=\"1177\" data-end=\"1180\"\u003e \u003ch3 data-section-id=\"95yqu1\" data-start=\"1182\" data-end=\"1232\"\u003e🔊 Enhanced Audio \u0026amp; Entertainment Experience\u003c\/h3\u003e \u003cp data-start=\"1233\" data-end=\"1544\"\u003eOrion V2 features a dramatically upgraded sound system with custom-engineered premium speakers. Three immersive crackling fire audio profiles bring depth and realism, while integrated Bluetooth streaming allows users to play music directly through the fireplace—turning it into a true entertainment focal point.\u003c\/p\u003e \u003chr data-start=\"1546\" data-end=\"1549\"\u003e \u003ch3 data-section-id=\"1ptfpzz\" data-start=\"1551\" data-end=\"1588\"\u003e🪵 Highly Realistic Lit Log Set\u003c\/h3\u003e \u003cp data-start=\"1589\" data-end=\"1881\"\u003eAuthenticity reaches a new level with a meticulously crafted log set made from real split wood, the same material used in our TruWood collection. Internal illumination enhances natural texture and depth, creating a warm, convincing hearth presence that complements the advanced flame display.\u003c\/p\u003e \u003ch3 data-start=\"1589\" data-end=\"1881\"\u003eFeatures:\u003c\/h3\u003e \u003cp\u003e\u003cstrong\u003eFEATURES\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eAdjustable Flame Speed, Ambient Crackling Sound\u003c\/li\u003e \u003cli\u003eNEW Innovative Heliovision® Flame Technology\u003c\/li\u003e \u003cli\u003eRated for Indoor\/Outdoor\u003c\/li\u003e \u003cli\u003eMultiple Flame Styles to Choose from\u003c\/li\u003e \u003cli\u003eWiFi, Remote \u0026amp; Manual Controls\u003c\/li\u003e \u003cli\u003eMulti Dimensional Flame Appearance\u003c\/li\u003e \u003cli\u003eMulti-Color Down Lighting to Accent Logs\u003c\/li\u003e \u003cli\u003eMulti-Color Ember Bed Lighting to Accent\u003c\/li\u003e \u003cli\u003eReflective Glass\u003c\/li\u003e \u003cli\u003eNo Gas Lines or Venting\u003c\/li\u003e \u003cli\u003eZero Emissions Electric Fireplace\u003c\/li\u003e \u003c\/ul\u003e \u003cdiv class=\"group w-full text-gray-800 dark:text-gray-100 border-b border-black\/10 dark:border-gray-900\/50 bg-gray-50 dark:bg-[#444654]\"\u003e \u003cdiv class=\"flex p-4 gap-4 text-base md:gap-6 md:max-w-2xl lg:max-w-xl xl:max-w-3xl md:py-6 lg:px-0 m-auto\"\u003e \u003cdiv class=\"relative flex flex-col w-[calc(100%-50px)] gap-1 md:gap-3 lg:w-[calc(100%-115px)]\"\u003e \u003cdiv class=\"flex flex-grow flex-col gap-3\"\u003e \u003cdiv class=\"min-h-[20px] flex flex-col items-start gap-4 whitespace-pre-wrap break-words\"\u003e \u003cdiv class=\"markdown prose w-full break-words dark:prose-invert light\"\u003e \u003ch3\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eThe warranty period is \u003cstrong\u003e5 years\u003c\/strong\u003e from the date of purchase when the owner registers the product. If the product is not registered, the standard\u003cstrong\u003e 2-year warranty\u003c\/strong\u003e applies. If a product has an integrated screen, the screen is covered for 1 year from the date of purchase.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eFull Warranty Information:  \u003ca href=\"https:\/\/www.modernflames.com\/wp-content\/uploads\/MODERN-FLAMES-warranty-2022-2023.pdf\" target=\"_blank\"\u003eCLICK HERE\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eRegister your product\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/www.modernflames.com\/product-registration\/\" target=\"_blank\"\u003eHERE\u003c\/a\u003e.\u003c\/strong\u003e\u003c\/p\u003e \u003ch3\u003eReturn Policy\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eYou have \u003c\/span\u003e\u003cb\u003e30 days\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eto initiate a return process for items \u003cspan\u003ethat are unused and in their original packaging\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003eIf you receive an order that is damaged, defective, or incomplete, please don't hesitate to get in touch with us using the following contact information:\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eItems must be returned within 30 days of delivery to be eligible for a refund. Please note that returns received without a return authorization number will not be refunded.\u003c\/span\u003e\u003c\/p\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003cp\u003e \u003c\/p\u003e","brand":"Modern Flames","offers":[{"title":"52\"","offer_id":54988667224403,"sku":"OR52-MULTI-V2","price":3499.3,"currency_code":"USD","in_stock":true},{"title":"60\"","offer_id":54988667257171,"sku":"OR60-MULTI-V2","price":3849.3,"currency_code":"USD","in_stock":true},{"title":"76\"","offer_id":54988667289939,"sku":"OR76-MULTI-V2","price":5249.3,"currency_code":"USD","in_stock":true},{"title":"100\"","offer_id":54988667322707,"sku":"OR100-MULTI-V2","price":7349.3,"currency_code":"USD","in_stock":true},{"title":"120\"","offer_id":54988667355475,"sku":"0R120-MULTI-V2","price":9449.3,"currency_code":"USD","in_stock":true}]},{"product_id":"e32r-radtec-electric-82-5-inch-outdoor-patio-heater","title":"E32R RADtec Electric 82.5-Inch Outdoor Patio Heater","description":"\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e \u003cp class=\"p1\"\u003eThe stylish and efficient E32R RADtec Electric 82.5-Inch Outdoor Patio Heater is a high quality, electric, zero light, and zero maintenance designer panel heater providing a modern and tasteful solution. With an IP rating of IP54, these heaters offer an ideal solution for heating sheltered outdoor spaces with low air movement. The slimline E Models offer considerable flexibility when it comes to installation as they can be both ceiling and wall-mounted and are easy to install. Wall\/ceiling mounting brackets are provided with 90 degrees of adjustment.\u003c\/p\u003e \u003cp class=\"p1\"\u003eFar infrared heat produced by the RADtec Design Series E models heats people directly, without heating the air in between, producing a warm, comfortable and gentle heat. The heaters take between 10 and 15 minutes to reach full power and up to 30 minutes to raise the temperature of objects in their path. You should expect a 10 to 15-degree difference between the ambient temperature and objects in the coverage area. The perfect solution for keeping warm on those chilly evenings outdoors or for heating up those hard to heat areas in large indoor spaces such as sunrooms. The carbon fiber heating elements are rated to work for 30,000hrs, which equates to 4 hours of use each day for 20 years. Silent in operation and with zero light, this is a discreet, efficient, and environmentally friendly way to ensure clean, comfortable and effective warmth. Reliable, durable and long-lasting, the E models are remotely controlled. The remote control allows you to function through four power levels and set the timer for 2, 4, or 8 hours.\u003c\/p\u003e \u003ch3\u003eSpecifications:\u003c\/h3\u003e \u003cul\u003e \u003cli class=\"p1\"\u003e \u003cstrong\u003eWattage:\u003c\/strong\u003e 3300W\u003c\/li\u003e \u003cli class=\"p1\"\u003e \u003cstrong\u003eVoltage:\u003c\/strong\u003e 220-240V\u003c\/li\u003e \u003cli class=\"p1\"\u003e \u003cstrong\u003eAmps:\u003c\/strong\u003e 13.9Amp\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003ePlug Type:\u003c\/strong\u003e Pigtailed (Hard Wired)\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eDimensions:\u003c\/strong\u003e 82.5 x 7 x 2.5 inches\u003c\/li\u003e \u003cli\u003eNo glow \/ zero light emission\u003c\/li\u003e \u003cli\u003eIPX4 water-resistant (protected against splashing water)\u003c\/li\u003e \u003cli class=\"p1\"\u003eRemote control included\u003c\/li\u003e \u003cli class=\"p1\"\u003eMounting kit materials included\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eFeatures:\u003c\/h3\u003e \u003ctable aria-label=\"Product Details\" class=\"woocommerce-product-attributes shop_attributes\"\u003e \u003ctbody\u003e \u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--weight\"\u003e \u003cth scope=\"row\" class=\"woocommerce-product-attributes-item__label\"\u003eWeight\u003c\/th\u003e \u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e35 lbs\u003c\/td\u003e \u003c\/tr\u003e \u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--dimensions\"\u003e \u003cth scope=\"row\" class=\"woocommerce-product-attributes-item__label\"\u003eDimensions\u003c\/th\u003e \u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e87 × 10 × 6 in\u003c\/td\u003e \u003c\/tr\u003e \u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_product-brand\"\u003e \u003cth scope=\"row\" class=\"woocommerce-product-attributes-item__label\"\u003eBrand\u003c\/th\u003e \u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e \u003cp\u003e\u003ca rel=\"tag\" href=\"https:\/\/www.poolwarehouse.com\/product-brand\/radtec\/\"\u003eRADtec\u003c\/a\u003e\u003c\/p\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_heater-btu\"\u003e \u003cth scope=\"row\" class=\"woocommerce-product-attributes-item__label\"\u003eHeater BTU\u003c\/th\u003e \u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e \u003cp\u003e11,260 BTU\u003c\/p\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_heater-fuel\"\u003e \u003cth scope=\"row\" class=\"woocommerce-product-attributes-item__label\"\u003eHeater Fuel Type\u003c\/th\u003e \u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e \u003cp\u003eElectric\u003c\/p\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_heater-width\"\u003e \u003cth scope=\"row\" class=\"woocommerce-product-attributes-item__label\"\u003eHeater Width\u003c\/th\u003e \u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e \u003cp\u003e82.5-Inch\u003c\/p\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_avg-heat-area\"\u003e \u003cth scope=\"row\" class=\"woocommerce-product-attributes-item__label\"\u003eAvg Heat Area\u003c\/th\u003e \u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e \u003cp\u003e100 sq ft\u003c\/p\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_style\"\u003e \u003cth scope=\"row\" class=\"woocommerce-product-attributes-item__label\"\u003eStyle\u003c\/th\u003e \u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e \u003cp\u003eCelling\/Wall Mount\u003c\/p\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003cp\u003e \u003c\/p\u003e","brand":"RADtec","offers":[{"title":"Default Title","offer_id":54988667584851,"sku":null,"price":808.5,"currency_code":"USD","in_stock":true}]},{"product_id":"majestic-pioneer-iii-wood-burning-fireplace","title":"Majestic Pioneer III Wood Burning Fireplace","description":"\u003cp data-end=\"441\" data-start=\"70\"\u003eThe \u003cstrong data-end=\"125\" data-start=\"74\"\u003eMajestic Pioneer III EPA Wood-Burning Fireplace\u003c\/strong\u003e is engineered for homeowners who demand powerful, whole-home heating performance without compromising on style or simplicity. Its expansive firebox accommodates larger loads of wood for longer, more consistent burn times, while advanced Smart Burn Technology optimizes airflow for precise, efficient fire control. \u003c\/p\u003e \u003cp data-end=\"831\" data-start=\"443\"\u003eBuilt to meet strict EPA 2020 emissions standards, the Pioneer III delivers impressive heat output with reduced environmental impact. A cast-iron framed glass door showcases bold, mesmerizing flames, creating a striking focal point in any space. Available in multiple front styles and finish options, the Pioneer III seamlessly blends rugged durability with timeless architectural appeal.\u003c\/p\u003e \u003ch3 data-end=\"831\" data-start=\"443\"\u003eFeatures:\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eFirebox Capacity: 4.1 cu. ft. – holds logs up to 24” long\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eHeating Power: Up to 85,175 BTUs, warming 1,200–3,000 sq. ft. (depending on climate and home efficiency)\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eExtended Burn Time: Up to 18 hours of continuous heat on a single load\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eSmart Burn Technology: Push-button air control for effortless operation and consistent performance\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eFan System: Powerful 400-CFM fan pushes heat further and faster into your living space\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eFront Options: Choice of 2 door styles and 3 front designs (Mission Arch, Mission Rectangular, Forged Arch)\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eEPA 2020 Certified: Exceeds the strictest emissions standards for clean, efficient heating\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eSpecifications:\u003c\/h3\u003e \u003cul class=\"tw-mx-8 tw-flex tw-flex-col tw-gap-x-8 tw-px-0 tw-py-4 lg:tw-grid                       lg:tw-grid-flow-col lg:tw-grid-rows-5\" data-block-content=\"\"\u003e \u003cli class=\"tw-flex tw-items-center tw-gap-8 tw-px-2 tw-py-3 odd:tw-bg-[#EEE]\"\u003e \u003cspan class=\"tw-font-bold tw-uppercase\"\u003eModel:\u003c\/span\u003e\u003cspan class=\"\"\u003ePioneer III Wood Fireplace\u003c\/span\u003e \u003c\/li\u003e \u003cli class=\"tw-flex tw-items-center tw-gap-8 tw-px-2 tw-py-3 odd:tw-bg-[#EEE]\"\u003e \u003cspan class=\"tw-font-bold tw-uppercase\"\u003eSize:\u003c\/span\u003e\u003cspan class=\"\"\u003eExtra Large\u003c\/span\u003e \u003c\/li\u003e \u003cli class=\"tw-flex tw-items-center tw-gap-8 tw-px-2 tw-py-3 odd:tw-bg-[#EEE]\"\u003e \u003cspan class=\"tw-font-bold tw-uppercase\"\u003eFuel Type:\u003c\/span\u003e\u003cspan class=\"\"\u003eWood\u003c\/span\u003e \u003c\/li\u003e \u003cli class=\"tw-flex tw-items-center tw-gap-8 tw-px-2 tw-py-3 odd:tw-bg-[#EEE]\"\u003e \u003cspan class=\"tw-font-bold tw-uppercase\"\u003eHeating Capacity:\u003c\/span\u003e\u003cspan class=\"\"\u003e1,200 - 3,000 sq ft\u003c\/span\u003e \u003c\/li\u003e \u003cli class=\"tw-flex tw-items-center tw-gap-8 tw-px-2 tw-py-3 odd:tw-bg-[#EEE]\"\u003e \u003cspan class=\"tw-font-bold tw-uppercase\"\u003eViewing Area:\u003c\/span\u003e\u003cspan class=\"\"\u003e341 sq in\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eWarranty:\u003c\/h3\u003e \u003cp\u003eWarranty coverage begins at the date of installation. In the case of new home constructions, Warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the Product(s) by an independent, authorized HHT dealer or distributor, whichever occurs earlier. However, the Warranty coverage shall commence no later than 24 months following the date of Product shipment from HHT, regardless of the installation or occupancy date.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe term “Lifetime” is defined as: 20 years from the beginning date of warranty coverage for gas appliances, 10 years from the beginning date of warranty coverage for wood and pellet appliances, and 5 years from the beginning of warranty coverage for standalone gas log sets. These time periods reflect the minimum expected useful lives of the designated Component Parts under normal operating conditions.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003ca href=\"https:\/\/downloads.hearthnhome.com\/communications\/Warranty_Policy.pdf\" target=\"_blank\"\u003e\u003cstrong\u003eFULL WARRANTY INFORMATION\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003eReturn Policy:\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eYou have \u003c\/span\u003e\u003cb\u003e30 days\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eto initiate a return process for items \u003cspan\u003ethat are unused and in their original packaging\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003eIf you receive an order that is damaged, defective, or incomplete, please don't hesitate to get in touch with us using the following contact information:\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cul\u003e \u003cli\u003ePhone Number: 657-571-7566\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cspan\u003eItems must be returned within 30 days of delivery to be eligible for a refund. Please note that returns received without a return authorization number will not be refunded.\u003c\/span\u003e\u003c\/p\u003e","brand":"Majestic","offers":[{"title":"Default Title","offer_id":54988667814227,"sku":null,"price":4877.6,"currency_code":"USD","in_stock":true}]},{"product_id":"the-big-texan-freestanding-gas-griddle-gfe105-ck","title":"Le Griddle - The Big Texan Freestanding Gas Griddle - GFE105 CK","description":"\u003cul\u003e \u003cli\u003eModel Number: GFE105 CK\u003c\/li\u003e \u003cli\u003eBurners: 3 Stainless U-Shape Burners\u003c\/li\u003e \u003cli\u003eTotal BTU’s: 27,000 BTU's\u003c\/li\u003e \u003cli\u003eCooking Surface Size: 41-1\/4\" wide X 15-3\/4\" deep\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Construction\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Cooking Surface with Cast-Iron Base Plate\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Freestanding Cart (Included)\u003c\/li\u003e \u003cli\u003eDual Fold-Down Side Shelves (Each shelf can hold up to about 20lbs).\u003c\/li\u003e \u003cli\u003e4 Swivel Wheel Casters, 2 Locking\u003c\/li\u003e \u003cli\u003e3\/8\" Male Flare Connection\u003c\/li\u003e \u003cli\u003eGas Type: Natural Gas or Propane Gas\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eNatural Gas - \u003ca href=\"https:\/\/www.legriddleus.com\/products\/12-gas-hose-kit-ghk144\" title=\"Natural Gas Connection Kit - GFK144\" rel=\"noopener\" target=\"_blank\"\u003eGHK144 is included\u003c\/a\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/12-gas-hose-kit-gfk144\" title=\"Natural Gas Connection Kit - GFK144\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePropane Gas - \u003ca href=\"https:\/\/www.legriddleus.com\/products\/propane-hose-regulator-ronhk\" title=\"Propane Gas Hose \u0026amp; Regulator - RONHK\" rel=\"noopener\" target=\"_blank\"\u003eRONHK is included\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOpposite Gas Type Orifices Included\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eRemovable Grease Tray\u003c\/li\u003e \u003cli\u003eBattery Operated Ignition System\u003c\/li\u003e \u003cli\u003eGas Valves with Safety Shut Off Thermocouples\u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e \u003cbr\u003e \u003c\/li\u003e \u003cli\u003eETL Certified\u003c\/li\u003e \u003cli\u003eStd CSA 1.6B \u003c\/li\u003e \u003cli\u003eAnsi Z21 58b Certified\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e5 Year warranty on Burners\u003c\/li\u003e \u003cli\u003e1 Year Warrant on all other parts\u003c\/li\u003e \u003c\/ul\u003e","brand":"Le Griddle","offers":[{"title":"No - Don't add a Lid. \/ Natural Gas","offer_id":54988667912531,"sku":"GFE105 CK","price":3547.6,"currency_code":"USD","in_stock":true},{"title":"No - Don't add a Lid. \/ Prophane Gas","offer_id":54988667945299,"sku":"GFE105 CK","price":3547.6,"currency_code":"USD","in_stock":true},{"title":"Yes -  Add a Lid. \/ Natural Gas","offer_id":54988667978067,"sku":"GFE105 CK","price":4148.9,"currency_code":"USD","in_stock":true},{"title":"Yes -  Add a Lid. \/ Prophane Gas","offer_id":54988668010835,"sku":"GFE105 CK","price":4148.9,"currency_code":"USD","in_stock":true}]},{"product_id":"the-big-texan-gas-griddle-gfe105","title":"Le Griddle - The Big Texan Gas Griddle - GFE105","description":"\u003cul\u003e \u003cli\u003eModel Name: The Big Texan\u003c\/li\u003e \u003cli\u003eModel Number: GFE105\u003c\/li\u003e \u003cli\u003eCooking Surface Size: 41-1\/4\" wide x 15-3\/4\" deep\u003c\/li\u003e \u003cli\u003eGas Type: Natural Gas or Propane Gas\u003c\/li\u003e \u003cli\u003e3 U-Shaped Stainless Steel Burners = 9,000 BTU's Each\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eTotal Cooking Power = 27,000 BTU's\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Construction\/Frame\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Cooking surface with Cast-Iron base plate which allows even heat over the entire cooking surface\u003c\/li\u003e \u003cli\u003eIncludes 3 safety valves with thermocouples to cut off gas supply in the event of an accidental flame extinction\u003c\/li\u003e \u003cli\u003eBattery operated ignition system\u003c\/li\u003e \u003cli\u003eRemovable grease tray for easy cleaning\u003c\/li\u003e \u003cli\u003eOpposite gas orifices included for gas conversion\u003c\/li\u003e \u003cli\u003e3\/8\" Gas Fitting\u003cstrong\u003e \u003c\/strong\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eMade in the USA!\u003c\/li\u003e \u003cli\u003eETL Certified\u003c\/li\u003e \u003cli\u003eStd CSA 1.6B \u003c\/li\u003e \u003cli\u003eAnsi Z21 58b Certified\u003c\/li\u003e \u003cli\u003eCut-Out: 40-1\/2\" wide X 16-3\/4\" deep X 5-3\/4\" high\u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e \u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e**Propane Hose \/ Regulator \u0026amp; Gas Flex Lines Sold Separately\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eFor Natural Gas - See Flex Hoses -\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/search?type=product\u0026amp;q=ssflex\" title=\"Stainless Flex Hoses - SSFLEX\" rel=\"noopener\" target=\"_blank\"\u003eSSFLEX\u003c\/a\u003e\u003c\/strong\u003e\u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cstrong\u003eFor Propane Gas - See LP Hoses -\u003cspan\u003e \u003c\/span\u003e\u003ca rel=\"noopener\" title=\"Propane Hose Kit - RONHK\" href=\"https:\/\/www.legriddleus.com\/products\/propane-hose-regulator-ronhk\" target=\"_blank\"\u003eRONHK\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e \u003cstrong\u003e\u003cem\u003eNotice \u003c\/em\u003e\u003c\/strong\u003e- If installing this unit into a cabinet, the cabinet must made of a \u003cem\u003enon-combustible material or an insulation liner must be used. This appliance may also be placed on a non-combustible surface or the optional portable cart. See\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca title=\"Le Griddle GFE105 Insulating Liner = GFLINER105\" href=\"https:\/\/www.legriddleus.com\/products\/insulating-liner-for-gfe105-gfliner105\" target=\"_blank\"\u003eGFLINER105.\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003eThis appliance may also be placed on a non-combustible surface or the optional portable cart. See\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/gfe105-portable-cart-gfcart105\" title=\"Le Griddle Portable Cart - GFCART105\" rel=\"noopener\" target=\"_blank\"\u003eGFCART105.\u003c\/a\u003e\u003ca title=\"Le Griddle GFE105 Insulating Liner = GFLINER105\" href=\"https:\/\/www.legriddleus.com\/products\/insulating-liner-for-gfe105-gfliner105\" target=\"_blank\"\u003e\u003c\/a\u003e\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e \u003ch3\u003e\u003cstrong\u003eWarranty: \u003c\/strong\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime Warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e5 Year Warranty on the burners\u003c\/li\u003e \u003cli\u003e1 Year Warranty on other parts\u003c\/li\u003e \u003c\/ul\u003e","brand":"Le Griddle","offers":[{"title":"Natural Gas","offer_id":54988668109139,"sku":"GFE105","price":2547.3,"currency_code":"USD","in_stock":true},{"title":"Propane Gas","offer_id":54988668141907,"sku":"GFE105","price":2547.3,"currency_code":"USD","in_stock":true}]},{"product_id":"the-big-texan-gas-griddle-with-lid-gfe105-lk","title":"Le Griddle - The Big Texan Gas Griddle With Lid - GFE105 LK","description":"\u003cul\u003e \u003cli\u003eModel Name: The Big Texan\u003c\/li\u003e \u003cli\u003eModel Number: GFE105 LK\u003c\/li\u003e \u003cli\u003eGFE105 Griddle Included\u003c\/li\u003e \u003cli\u003eGFLID105 Griddle Lid Included\u003c\/li\u003e \u003cli\u003eCooking Surface Size: 41-1\/4\" wide x 15-3\/4\" deep\u003c\/li\u003e \u003cli\u003eGas Type: Natural Gas or Propane Gas\u003c\/li\u003e \u003cli\u003e3 U-Shaped Stainless Steel Burners = 9,000 BTU's Each\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eTotal Cooking Power = 27,000 BTU's\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Construction\/Frame\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Cooking surface with Cast-Iron base plate which allows even heat over the entire cooking surface.\u003c\/li\u003e \u003cli\u003eIncludes 3 safety valves with thermocouples to cut off gas supply in the event of an accidental flame extinction.\u003c\/li\u003e \u003cli\u003eBattery operated ignition system\u003c\/li\u003e \u003cli\u003eRemovable grease tray for easy cleaning\u003c\/li\u003e \u003cli\u003eOpposite gas orifices included for gas conversion\u003c\/li\u003e \u003cli\u003e3\/8\" Gas Fitting\u003cstrong\u003e \u003c\/strong\u003e \u003c\/li\u003e \u003cli\u003eGas connections sold separately -\u003cstrong\u003e \u003ca href=\"https:\/\/www.legriddleus.com\/collections\/gas-connections\" title=\"le griddle gas connections\" target=\"_blank\"\u003e(Click here for connections)\u003c\/a\u003e\u003c\/strong\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003eETL Certified\u003c\/li\u003e \u003cli\u003eStd CSA 1.6B \u003c\/li\u003e \u003cli\u003eAnsi Z21 58b Certified\u003c\/li\u003e \u003cli\u003eCut-Out: 40-1\/2\" wide X 16-3\/4\" deep X 5-3\/4\" high\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e**Propane Hose \/ Regulator \u0026amp; Gas Flex Lines Sold Separately\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eFor Natural Gas - See Flex Hoses -\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/search?type=product\u0026amp;q=ssflex\" title=\"Stainless Flex Hoses - SSFLEX\" rel=\"noopener\" target=\"_blank\"\u003eSSFLEX\u003c\/a\u003e\u003c\/strong\u003e\u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cstrong\u003eFor Propane Gas - See LP Hoses -\u003cspan\u003e \u003c\/span\u003e\u003ca rel=\"noopener\" title=\"Propane Hose Kit - RONHK\" href=\"https:\/\/www.legriddleus.com\/products\/propane-hose-regulator-ronhk\" target=\"_blank\"\u003eRONHK\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e\u003cem\u003e**Notice\u003cspan\u003e \u003c\/span\u003e\u003c\/em\u003e- If installing this unit into a cabinet, the cabinet must made of a \u003cem\u003enon-combustible material or an insulation liner must be used. See\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/gfe105-insulating-liner-gfliner105\" title=\"Le Griddle Insulating Liner - GFLINER105\" rel=\"noopener\" target=\"_blank\"\u003eGFLINER105\u003c\/a\u003e\u003ca rel=\"noopener\" title=\"Le Griddle Insulating Liner - GFLINER160\" href=\"https:\/\/www.legriddleus.com\/products\/insulating-liner-for-the-grand-texan-griddles-gfliner160\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/insulating-liner-for-gfe75-gee75-gfliner75\" title=\"Le Griddle Insulating Liner - GFLINER75\" target=\"_blank\"\u003e\u003c\/a\u003e. This appliance may also be placed on a non-combustible surface or the optional portable cart. See\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/collections\/cartshttps:\/\/www.legriddleus.com\/products\/gfe105-portable-cart-gfcart105\" title=\"Le Griddle Freestanding Grill - GFCART105\" rel=\"noopener\" target=\"_blank\"\u003eGFCART105\u003c\/a\u003e.\u003ca rel=\"noopener\" title=\"Le Griddle Freestanding Grill - GFCART160\" href=\"https:\/\/www.legriddleus.com\/collections\/carts\/products\/gfe160-portable-cart-gfcart160\" target=\"_blank\"\u003e\u003c\/a\u003e\u003c\/em\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cstrong\u003eWarranty: \u003c\/strong\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime Warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e5 Year Warranty on the burners\u003c\/li\u003e \u003cli\u003e1 Year Warranty on other parts\u003c\/li\u003e \u003c\/ul\u003e","brand":"Le Griddle","offers":[{"title":"Natural Gas","offer_id":54988668272979,"sku":"GFE105 LK","price":3148.6,"currency_code":"USD","in_stock":true},{"title":"Propane Gas","offer_id":54988668305747,"sku":"GFE105 LK","price":3148.6,"currency_code":"USD","in_stock":true}]},{"product_id":"the-grand-texan-freestanding-gas-griddle-gfe160-ck","title":"Le Griddle - The Grand Texan Freestanding Gas Griddle - GFE160 CK","description":"\u003cul\u003e \u003cli\u003eModel Name: The Grand Texan\u003c\/li\u003e \u003cli\u003eModel Number: GFE160 CK\u003c\/li\u003e \u003cli\u003eGas Type: Natural Gas or Propane Gas\u003c\/li\u003e \u003cli\u003eGriddle - 304 Stainless Steel Construction\u003c\/li\u003e \u003cli\u003eCart - 304 Stainless Steel Construction (included)\u003c\/li\u003e \u003cli\u003eCooking Surface Size: \u003cspan\u003e 29-3\/8\" wide X 15-3\/4\" deep EACH\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e304 Stainless Steel Cooking Surface with Cast-Iron Base Plate for even heat over the entire surface\u003c\/li\u003e \u003cli\u003e4 - 9,000 BTU Stainless U-Shape Burners = 36,000 Total BTU's\u003c\/li\u003e \u003cli\u003eGas Type: Natural Gas or Propane Gas\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eNatural Gas - \u003ca rel=\"noopener\" title=\"Natural Gas Connection Kit - GFK144\" href=\"https:\/\/www.legriddleus.com\/products\/12-gas-hose-kit-ghk144\" target=\"_blank\"\u003eGHK144 is included\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003ePropane Gas - \u003ca href=\"https:\/\/www.legriddleus.com\/products\/propane-hose-regulator-ronhk\" title=\"Propane Gas Hose \u0026amp; Regulator - RONHK\" rel=\"noopener\" target=\"_blank\"\u003eRONHK is included\u003c\/a\u003e\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eOpposite Gas Type Orifices Included\u003c\/li\u003e \u003cli\u003e4 Swivel Wheel Casters, 2 Locking\u003c\/li\u003e \u003cli\u003eDual Fold-Down Side Shelves (Each shelf can hold up to about 20lbs).\u003c\/li\u003e \u003cli\u003eRemovable Grease Tray\u003c\/li\u003e \u003cli\u003eDual Battery Operated Igniters\u003c\/li\u003e \u003cli\u003eGas Valves with Safety Shut Off Thermocouples to cut off gas supply in the event of an accidental flame extinction\u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e \u003cbr\u003e \u003c\/li\u003e \u003cli\u003eETL Certified\u003c\/li\u003e \u003cli\u003eStd CSA 1.6B \u003c\/li\u003e \u003cli\u003eAnsi Z21 58b Certified\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e5 Year warranty on Burners\u003c\/li\u003e \u003cli\u003e1 Year Warrant on all other parts\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eNOTE: When 2 Lids is selected, special hardware for 2nd lid is included\u003c\/strong\u003e\u003c\/p\u003e","brand":"Le Griddle","offers":[{"title":"Natural Gas \/ No Lids.","offer_id":54988668502355,"sku":"GFE160 CK","price":5938.1,"currency_code":"USD","in_stock":true},{"title":"Natural Gas \/ Yes - Add 1 Lid.","offer_id":54988668535123,"sku":"GFE160 CK","price":6420.4,"currency_code":"USD","in_stock":true},{"title":"Natural Gas \/ Yes - Add 2 Lids.","offer_id":54988668567891,"sku":"GFE160 CK","price":6902.7,"currency_code":"USD","in_stock":true},{"title":"Prophane Gas \/ No Lids.","offer_id":54988668600659,"sku":"GFE160 CK","price":5938.1,"currency_code":"USD","in_stock":true},{"title":"Prophane Gas \/ Yes - Add 1 Lid.","offer_id":54988668633427,"sku":"GFE160 CK","price":6420.4,"currency_code":"USD","in_stock":true},{"title":"Prophane Gas \/ Yes - Add 2 Lids.","offer_id":54988668666195,"sku":"GFE160 CK","price":6902.7,"currency_code":"USD","in_stock":true}]},{"product_id":"the-grand-texan-gas-griddle-gfe160","title":"Le Griddle - The Grand Texan Gas Griddle - GFE160","description":"\u003cul\u003e \u003cli\u003eModel Name: The Grand Texan\u003c\/li\u003e \u003cli\u003eModel Number: GFE160\u003c\/li\u003e \u003cli\u003eCooking Surface Size: 29-3\/8\" wide X 15-3\/4\" deep EACH\u003c\/li\u003e \u003cli\u003eGas Type: Natural Gas or Propane Gas\u003c\/li\u003e \u003cli\u003e4 U-Shaped Stainless Steel Burners = 9,000 BTU's Each\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eTotal Cooking Power = 36,000 BTU's\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Construction\/Frame\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Cooking surface with Cast-Iron base plate which allows even heat over the entire cooking surface\u003c\/li\u003e \u003cli\u003eIncludes 4 safety valves with thermocouples to cut off gas supply in the event of an accidental flame extinction\u003c\/li\u003e \u003cli\u003eBattery operated ignition system\u003c\/li\u003e \u003cli\u003eRemovable grease tray for easy cleaning\u003c\/li\u003e \u003cli\u003eOpposite gas orifices included for gas conversion\u003c\/li\u003e \u003cli\u003e3\/8\" Gas Fitting\u003cstrong\u003e \u003c\/strong\u003e \u003c\/li\u003e \u003cli\u003eGas connections sold separately -\u003cstrong\u003e \u003ca href=\"https:\/\/www.legriddleus.com\/collections\/gas-connections\" title=\"le griddle gas connections\" target=\"_blank\"\u003e(Click here for connections)\u003c\/a\u003e\u003c\/strong\u003e \u003c\/li\u003e \u003cli\u003eCut-Out Dimensions - 60-1\/4\" W x 16-5\/8\" D x 5-1\/2\" H\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eOverall Dimensions - 61-3\/4\" W x 17-1\/2\" D x 8\" H\u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003eETL Certified\u003c\/li\u003e \u003cli\u003eStd CSA 1.6B \u003c\/li\u003e \u003cli\u003eAnsi Z21 58b Certified\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e**Propane Hose \/ Regulator \u0026amp; Gas Flex Lines Sold Separately\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eFor Natural Gas - See Flex Hoses -\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/search?type=product\u0026amp;q=ssflex\" title=\"Stainless Flex Hoses - SSFLEX\" rel=\"noopener\" target=\"_blank\"\u003eSSFLEX\u003c\/a\u003e\u003c\/strong\u003e\u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cstrong\u003eFor Propane Gas - See LP Hoses -\u003cspan\u003e \u003c\/span\u003e\u003ca rel=\"noopener\" title=\"Propane Hose Kit - RONHK\" href=\"https:\/\/www.legriddleus.com\/products\/propane-hose-regulator-ronhk\" target=\"_blank\"\u003eRONHK\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e5 Year warranty on Burners\u003c\/li\u003e \u003cli\u003e1 Year Warrant on all other parts\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e\u003cem\u003eNotice\u003cspan\u003e \u003c\/span\u003e\u003c\/em\u003e- If installing this unit into a cabinet, the cabinet must made of a \u003cem\u003enon-combustible material or an insulation liner must be used. See\u003cspan\u003e \u003c\/span\u003e\u003ca rel=\"noopener\" title=\"Le Griddle Insulating Liner - GFLINER160\" href=\"https:\/\/www.legriddleus.com\/products\/insulating-liner-for-the-grand-texan-griddles-gfliner160\" target=\"_blank\"\u003eGFLINER160\u003c\/a\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/insulating-liner-for-gfe75-gee75-gfliner75\" title=\"Le Griddle Insulating Liner - GFLINER75\" target=\"_blank\"\u003e\u003c\/a\u003e. This appliance may also be placed on a non-combustible surface or the optional portable cart. See\u003cspan\u003e \u003c\/span\u003e\u003ca rel=\"noopener\" title=\"Le Griddle Freestanding Grill - GFCART160\" href=\"https:\/\/www.legriddleus.com\/collections\/carts\/products\/gfe160-portable-cart-gfcart160\" target=\"_blank\"\u003eGFCART160.\u003c\/a\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/portable-cart-for-gfe75-gee75-gfcart75\" title=\"Le Griddle Freestanding Grill - GFCART75\" target=\"_blank\"\u003e\u003c\/a\u003e\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Le Griddle","offers":[{"title":"Natural Gas","offer_id":54988668797267,"sku":"GFE160","price":4020.8,"currency_code":"USD","in_stock":true},{"title":"Propane Gas","offer_id":54988668830035,"sku":"GFE160","price":4020.8,"currency_code":"USD","in_stock":true}]},{"product_id":"the-grand-texan-gas-griddle-with-lid-gfe160-lk","title":"Le Griddle - The Grand Texan Gas Griddle With Lid - GFE160 LK","description":"\u003cul\u003e \u003cli\u003eModel Name: The Grand Texan\u003c\/li\u003e \u003cli\u003eModel Number: GFE160 LK\u003c\/li\u003e \u003cli\u003eGFE160 Gas Griddle Included\u003c\/li\u003e \u003cli\u003eGFLINER160 Griddle Lid Included\u003c\/li\u003e \u003cli\u003eCooking Surface Size: 29-3\/8\" wide X 15-3\/4\" deep EACH\u003c\/li\u003e \u003cli\u003eGas Type: Natural Gas or Propane Gas\u003c\/li\u003e \u003cli\u003e4 U-Shaped Stainless Steel Burners = 9,000 BTU's Each\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eTotal Cooking Power = 36,000 BTU's\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Construction\/Frame\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Cooking surface with Cast-Iron base plate which allows even heat over the entire cooking surface\u003c\/li\u003e \u003cli\u003eIncludes 4 safety valves with thermocouples to cut off gas supply in the event of an accidental flame extinction\u003c\/li\u003e \u003cli\u003eBattery operated ignition system\u003c\/li\u003e \u003cli\u003eRemovable grease tray for easy cleaning\u003c\/li\u003e \u003cli\u003eOpposite gas orifices included for gas conversion\u003c\/li\u003e \u003cli\u003e3\/8\" Gas Fitting\u003cstrong\u003e \u003c\/strong\u003e \u003c\/li\u003e \u003cli\u003eGas connections sold separately -\u003cstrong\u003e \u003ca href=\"https:\/\/www.legriddleus.com\/collections\/gas-connections\" title=\"le griddle gas connections\" target=\"_blank\"\u003e(Click here for connections)\u003c\/a\u003e\u003c\/strong\u003e \u003c\/li\u003e \u003cli\u003eCut-Out Dimensions - 60-1\/4\" W x 16-5\/8\" D x 5-1\/2\" H\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003eETL Certified\u003c\/li\u003e \u003cli\u003eStd CSA 1.6B \u003c\/li\u003e \u003cli\u003eAnsi Z21 58b Certified\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e**Propane Hose \/ Regulator \u0026amp; Gas Flex Lines Sold Separately\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eFor Natural Gas - See Flex Hoses -\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/search?type=product\u0026amp;q=ssflex\" title=\"Stainless Flex Hoses - SSFLEX\" rel=\"noopener\" target=\"_blank\"\u003eSSFLEX\u003c\/a\u003e\u003c\/strong\u003e\u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cstrong\u003eFor Propane Gas - See LP Hoses -\u003cspan\u003e \u003c\/span\u003e\u003ca rel=\"noopener\" title=\"Propane Hose Kit - RONHK\" href=\"https:\/\/www.legriddleus.com\/products\/propane-hose-regulator-ronhk\" target=\"_blank\"\u003eRONHK\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e5 Year warranty on Burners\u003c\/li\u003e \u003cli\u003e1 Year Warrant on all other parts\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e\u003cem\u003e**Notice\u003cspan\u003e \u003c\/span\u003e\u003c\/em\u003e- If installing this unit into a cabinet, the cabinet must made of a \u003cem\u003enon-combustible material or an insulation liner must be used. See\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/insulating-liner-for-the-grand-texan-griddles-gfliner160\" title=\"Le Griddle - GFE160 Insulating Liner - GFLINER160\" rel=\"noopener\" target=\"_blank\"\u003eGFLINER160.\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003eThis appliance may also be placed on a non-combustible surface or the optional portable cart. See\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/gfe160-portable-cart-gfcart160\" title=\"Le Griddle - Freestanding Cart - GFCART160\" rel=\"noopener\" target=\"_blank\"\u003eGFCART160.\u003c\/a\u003e\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Le Griddle","offers":[{"title":"Natural Gas","offer_id":54988668928339,"sku":"GFE160 LK","price":4503.1,"currency_code":"USD","in_stock":true},{"title":"Propane Gas","offer_id":54988668961107,"sku":"GFE160 LK","price":3803.1,"currency_code":"USD","in_stock":true}]},{"product_id":"the-ranch-hand-electric-griddle-gee75","title":"Le Griddle - The Ranch Hand Electric Griddle - GEE75","description":"\u003cp\u003e\u003cspan\u003e   The Electric Dual Burner Griddle! No gas \u0026amp; just as efficient with dual 1800W heating zones and Dual 120V plugs. Built with stainless steel 304 \u0026amp; equipped with a 30″ Dual Plate System™. Perfect cooking every time for up to 20 people. This Electric Griddle can be built in, Counter Top or Portable.\u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eModel Number: GEE75\u003c\/li\u003e \u003cli\u003eElectric - Dual Heating Elements, Separately Controlled\u003c\/li\u003e \u003cli\u003e2 - 120v Electric Plugs, 1 Plug Per Burner\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Housing\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Cooking Plate Certified for Food\u003c\/li\u003e \u003cli\u003eAdjustable Knobs - 0 - 100% of Temperature\u003c\/li\u003e \u003cli\u003eCooking Space: 29-3\/8\" wide X 15-3\/4\" deep = 463 Sq. In.\u003c\/li\u003e \u003cli\u003eCut Out: 28-3\/4\" wide X 16-3\/4\" deep X 5-3\/4\" high\u003c\/li\u003e \u003cli\u003eETL Certified\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cstrong\u003eNOTE: This griddle requires 2 dedicated 15 Amp electric circuits in order to work properly\u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e \u003cstrong\u003eWarranty:\u003c\/strong\u003e \u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime Warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e1 Year Warranty on all other parts\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003e** Lid, Cart \u0026amp; Trim Kit Sold Separately\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e\u003cem\u003eNotice \u003c\/em\u003e\u003c\/strong\u003e- If installing this unit into a cabinet, the cabinet must made of\u003c\/span\u003e\u003cspan\u003e a \u003cem\u003enon-combustible material or an insulation liner must be used. This appliance may also be placed on a non-combustible surface or the optional portable cart.\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Le Griddle","offers":[{"title":"Default Title","offer_id":54988669256019,"sku":"GEE75","price":2228.8,"currency_code":"USD","in_stock":true}]},{"product_id":"the-ranch-hand-freestanding-electric-griddle-gee75-ck","title":"Le Griddle - The Ranch Hand Freestanding Electric Griddle - GEE75 CK","description":"\u003cul\u003e \u003cli\u003eModel Number: GEE75 CK\u003c\/li\u003e \u003cli\u003eBurners: 2 Electric Elements\u003c\/li\u003e \u003cli\u003eDual Plugs: 1800 Watt \/ 120 V Power Required Each\u003c\/li\u003e \u003cli\u003eCooking Surface Size: 29-3\/8\" wide X 15-3\/4\" deep = 463 Sq. In.\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Construction\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Cooking Surface with Cast-Iron Base Plate\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Freestanding Cart Included\u003c\/li\u003e \u003cli\u003eDual Fold-Down Side Shelves (Each shelf can hold up to about 20lbs).\u003c\/li\u003e \u003cli\u003e4 Swivel Wheel Casters, 2 Locking\u003c\/li\u003e \u003cli\u003eRemovable Grease Tray\u003c\/li\u003e \u003cli\u003eETL Certified\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e \u003c\/strong\u003e\u003c\/li\u003e \u003cli\u003e\u003cstrong\u003eNOTE: This griddle requires 2 dedicated 15amp electrical circuits in order to work properly\u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e1 Year Warrant on all other parts\u003c\/li\u003e \u003c\/ul\u003e","brand":"Le Griddle","offers":[{"title":"No - Don't add a Lid.","offer_id":54988669845843,"sku":"GEE75 CK","price":2998.1,"currency_code":"USD","in_stock":true},{"title":"Yes - Add a Lid.","offer_id":54988669878611,"sku":"GEE75 CK","price":3550.4,"currency_code":"USD","in_stock":true}]},{"product_id":"the-ranch-hand-freestanding-gas-griddle-gfe75-ck","title":"Le Griddle - The Ranch Hand Freestanding Gas Griddle - GFE75 CK","description":"\u003cul\u003e \u003cli\u003eModel Number: GFE75 CK\u003c\/li\u003e \u003cli\u003eBurners: 2 Stainless U-Shape Burners\u003c\/li\u003e \u003cli\u003eTotal BTU’s: 18,000 BTU's\u003c\/li\u003e \u003cli\u003eCooking Surface Size: 29-3\/8\" wide X 15-3\/4\" deep = 463 Sq. In.\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Construction\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Cooking Surface with Cast-Iron Base Plate\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Freestanding Cart (Included)\u003c\/li\u003e \u003cli\u003eDual Fold-Down Side Shelves (Each shelf can hold up to about 20lbs).\u003c\/li\u003e \u003cli\u003e4 Swivel Wheel Casters, 2 Locking\u003c\/li\u003e \u003cli\u003e3\/8\" Male Flare Connection\u003c\/li\u003e \u003cli\u003eGas Type: Natural Gas or Propane Gas\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eNatural Gas - \u003ca rel=\"noopener\" title=\"Natural Gas Connection Kit - GFK144\" href=\"https:\/\/www.legriddleus.com\/products\/12-gas-hose-kit-ghk144\" target=\"_blank\"\u003eGHK144 is included\u003c\/a\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/12-gas-hose-kit-gfk144\" title=\"Natural Gas Connection Kit - GFK144\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003ePropane Gas - \u003ca href=\"https:\/\/www.legriddleus.com\/products\/propane-hose-regulator-ronhk\" title=\"Propane Gas Hose \u0026amp; Regulator - RONHK\" rel=\"noopener\" target=\"_blank\"\u003eRONHK is included\u003c\/a\u003e\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eOpposite Gas Type Orifices Included\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eRemovable Grease Tray\u003c\/li\u003e \u003cli\u003eBattery Operated Ignition System\u003c\/li\u003e \u003cli\u003eGas Valves with Safety Shut Off Thermocouples to shut off gas supply in the event of an accidental flame extinction\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e \u003c\/strong\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eETL Certified\u003c\/li\u003e \u003cli\u003eStd CSA 1.6B \u003c\/li\u003e \u003cli\u003eAnsi Z21 58b Certified\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e5 Year warranty on Burners\u003c\/li\u003e \u003cli\u003e1 Year Warrant on all other parts\u003c\/li\u003e \u003c\/ul\u003e","brand":"Le Griddle","offers":[{"title":"No -Don't add a Lid. \/ Natural Gas","offer_id":54988670239059,"sku":"GFE75 CK","price":2627.1,"currency_code":"USD","in_stock":true},{"title":"No -Don't add a Lid. \/ Prophane Gas","offer_id":54988670271827,"sku":"GFE75 CK","price":2627.1,"currency_code":"USD","in_stock":true},{"title":"Yes - Add a Lid. \/ Natural Gas","offer_id":54988670304595,"sku":"GFE75 CK","price":3179.4,"currency_code":"USD","in_stock":true},{"title":"Yes - Add a Lid. \/ Prophane Gas","offer_id":54988670337363,"sku":"GFE75 CK","price":3179.4,"currency_code":"USD","in_stock":true}]},{"product_id":"the-ranch-hand-gas-griddle-gfe75","title":"Le Griddle - The Ranch Hand Gas Griddle - GFE75","description":"\u003cul\u003e \u003cli\u003eModel Name: The Ranch Hand\u003c\/li\u003e \u003cli\u003eModel Number: GFE75 LK\u003c\/li\u003e \u003cli\u003eGFE75 Griddle Included\u003c\/li\u003e \u003cli\u003eGFLID75 Griddle Lid Included\u003c\/li\u003e \u003cli\u003eCooking Surface Size: 29-3\/8\" wide X 15-1\/2\" deep\u003c\/li\u003e \u003cli\u003eGas Type: Natural Gas or Propane Gas\u003c\/li\u003e \u003cli\u003e2 U-Shaped Stainless Steel Burners = 9,000 BTU's Each\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eTotal Cooking Power = 18,000 BTU's\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Construction\/Frame\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Cooking surface with Cast-Iron base plate which allows even heat over the entire cooking surface\u003c\/li\u003e \u003cli\u003eIncludes 2 safety valves with thermocouples to cut off gas supply in the event of an accidental flame extinction\u003c\/li\u003e \u003cli\u003eBattery operated ignition system\u003c\/li\u003e \u003cli\u003eRemovable grease tray for easy cleaning\u003c\/li\u003e \u003cli\u003eOpposite gas orifices included for gas conversion\u003c\/li\u003e \u003cli\u003e3\/8\" Gas Fitting\u003cstrong\u003e \u003c\/strong\u003e \u003c\/li\u003e \u003cli\u003eMade in the USA!\u003c\/li\u003e \u003cli\u003eETL Certified\u003c\/li\u003e \u003cli\u003eStd CSA 1.6B \u003c\/li\u003e \u003cli\u003eAnsi Z21 58b Certified\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eCut-Out Dimension: 28-3\/4\" wide X 16-3\/4\" deep X 5-3\/4\" high\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e**Propane Hose \/ Regulator \u0026amp; Gas Flex Lines Sold Separately\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eFor Natural Gas - See Flex Hoses -\u003cspan\u003e \u003c\/span\u003e\u003ca rel=\"noopener\" title=\"Stainless Flex Hoses - SSFLEX\" href=\"https:\/\/www.legriddleus.com\/search?type=product\u0026amp;q=ssflex\" target=\"_blank\"\u003eSSFLEX\u003c\/a\u003e\u003c\/strong\u003e\u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cstrong\u003eFor Propane Gas - See LP Hoses -\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/propane-hose-regulator-ronhk\" title=\"Propane Hose Kit - RONHK\" rel=\"noopener\" target=\"_blank\"\u003eRONHK\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e\u003cstrong\u003eWarranty: \u003c\/strong\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime Warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e5 Year Warranty on the burners\u003c\/li\u003e \u003cli\u003e1 Year Warranty on other parts\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e\u003cem\u003eNotice\u003cspan\u003e \u003c\/span\u003e\u003c\/em\u003e\u003c\/strong\u003e- If installing this unit into a cabinet, the cabinet must made of a \u003cem\u003enon-combustible material or an insulation liner must be used. See\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/insulating-liner-for-gfe75-gee75-gfliner75\" title=\"Le Griddle Insulating Liner - GFLINER75\" target=\"_blank\"\u003eGFLINER75\u003c\/a\u003e.\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eThis appliance may also be placed on a non-combustible surface or the optional portable cart. See\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/portable-cart-for-gfe75-gee75-gfcart75\" title=\"Le Griddle Freestanding Grill - GFCART75\" target=\"_blank\"\u003e\u003cstrong\u003eGFCART75\u003c\/strong\u003e\u003c\/a\u003e\u003c\/em\u003e\u003c\/p\u003e","brand":"Le Griddle","offers":[{"title":"Natural Gas","offer_id":54988670501203,"sku":"GFE75","price":1857.8,"currency_code":"USD","in_stock":true},{"title":"Propane Gas","offer_id":54988670533971,"sku":"GFE75","price":1857.8,"currency_code":"USD","in_stock":true}]},{"product_id":"the-ranch-hand-gas-griddle-with-lid-gfe75-lk","title":"Le Griddle - The Ranch Hand Gas Griddle With Lid - GFE75 LK","description":"\u003cul\u003e \u003cli\u003eModel Name: The Ranch Hand\u003c\/li\u003e \u003cli\u003eModel Number: GFE75 LK\u003c\/li\u003e \u003cli\u003eGFE75 Griddle Included\u003c\/li\u003e \u003cli\u003eGFLID75 Griddle Lid Included\u003c\/li\u003e \u003cli\u003eCooking Surface Size: 29-3\/8\" wide X 15-1\/2\" deep\u003c\/li\u003e \u003cli\u003eGas Type: Natural Gas or Propane Gas\u003c\/li\u003e \u003cli\u003e2 U-Shaped Stainless Steel Burners = 9,000 BTU's Each\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eTotal Cooking Power = 18,000 BTU's\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Construction\/Frame\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Cooking surface with Cast-Iron base plate which allows even heat over the entire cooking surface\u003c\/li\u003e \u003cli\u003eIncludes 2 safety valves with thermocouples to cut off gas supply in the event of an accidental flame extinction\u003c\/li\u003e \u003cli\u003eBattery operated ignition system\u003c\/li\u003e \u003cli\u003eRemovable grease tray for easy cleaning\u003c\/li\u003e \u003cli\u003eOpposite gas orifices included for gas conversion\u003c\/li\u003e \u003cli\u003e3\/8\" Gas Fitting\u003cstrong\u003e \u003c\/strong\u003e \u003c\/li\u003e \u003cli\u003eMade in the USA!\u003c\/li\u003e \u003cli\u003eETL Certified\u003c\/li\u003e \u003cli\u003eStd CSA 1.6B \u003c\/li\u003e \u003cli\u003eAnsi Z21 58b Certified\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eCut-Out Dimension: 28-3\/4\" wide X 16-3\/4\" deep X 5-3\/4\" high\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e**Propane Hose \/ Regulator \u0026amp; Gas Flex Lines Sold Separately\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eFor Natural Gas - See Flex Hoses -\u003cspan\u003e \u003c\/span\u003e\u003ca rel=\"noopener\" title=\"Stainless Flex Hoses - SSFLEX\" href=\"https:\/\/www.legriddleus.com\/search?type=product\u0026amp;q=ssflex\" target=\"_blank\"\u003eSSFLEX\u003c\/a\u003e\u003c\/strong\u003e\u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cstrong\u003eFor Propane Gas - See LP Hoses -\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/propane-hose-regulator-ronhk\" title=\"Propane Hose Kit - RONHK\" rel=\"noopener\" target=\"_blank\"\u003eRONHK\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e\u003cstrong\u003eWarranty: \u003c\/strong\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime Warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e5 Year Warranty on the burners\u003c\/li\u003e \u003cli\u003e1 Year Warranty on other parts\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e\u003cem\u003eNotice\u003cspan\u003e \u003c\/span\u003e\u003c\/em\u003e\u003c\/strong\u003e- If installing this unit into a cabinet, the cabinet must made of a \u003cem\u003enon-combustible material or an insulation liner must be used. See\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/insulating-liner-for-gfe75-gee75-gfliner75\" title=\"Le Griddle Insulating Liner - GFLINER75\" target=\"_blank\"\u003eGFLINER75\u003c\/a\u003e.\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eThis appliance may also be placed on a non-combustible surface or the optional portable cart. See\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/portable-cart-for-gfe75-gee75-gfcart75\" title=\"Le Griddle Freestanding Grill - GFCART75\" target=\"_blank\"\u003e\u003cstrong\u003eGFCART75\u003c\/strong\u003e\u003c\/a\u003e\u003c\/em\u003e\u003c\/p\u003e","brand":"Le Griddle","offers":[{"title":"Natural Gas","offer_id":54988670599507,"sku":"GFE75 LK","price":2410.1,"currency_code":"USD","in_stock":true},{"title":"Propane Gas","offer_id":54988670632275,"sku":"GFE75 LK","price":2410.1,"currency_code":"USD","in_stock":true}]},{"product_id":"the-wee-electric-griddle-gee40","title":"Le Griddle - The Wee Electric Griddle - GEE40","description":"\u003cp\u003e\u003cspan\u003eThe Electric Wee Griddle ! No gas \u0026amp; just as efficient with 1800W and 120V. Built with stainless steel 304 \u0026amp; equipped with a 16″ Dual Plate System™. Perfect cooking every time for up to 12 people. The Electric Griddle can be built in or counter top.\u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eModel Number: GEE40\u003c\/li\u003e \u003cli\u003eElectric\u003c\/li\u003e \u003cli\u003eSize: 17 1\/2\" x 18 3\/4\" x 12 1\/2\"\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Housing\u003c\/li\u003e \u003cli\u003eCooking Space: 16\" X 15 3\/4\"\u003c\/li\u003e \u003cli\u003eCut Out: 14-3\/4\" wide x 16-3\/4\" deep x 5-3\/4\" high\u003c\/li\u003e \u003cli\u003eETL Certified\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cstrong\u003eNOTE: This griddle requires 1 Dedicated 15AMP electrical circuit in order to work properly\u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e \u003cstrong\u003eWarranty:\u003c\/strong\u003e \u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime Warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e1 Year Warranty on all other parts\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e** Lid, Cart \u0026amp; Trim Kit Sold Separately\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e\u003cem\u003eNotice \u003c\/em\u003e\u003c\/strong\u003e- If installing this unit into a cabinet, the cabinet must made of\u003c\/span\u003e\u003cspan\u003e a \u003cem\u003enon-combustible material or an insulation liner must be used. This appliance may also be placed on a non-combustible surface or the optional portable cart.\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Le Griddle","offers":[{"title":"Default Title","offer_id":54988670697811,"sku":"GEE40","price":1493.8,"currency_code":"USD","in_stock":true}]},{"product_id":"the-wee-electric-griddle-with-lid-gee40-lk","title":"Le Griddle - The Wee Electric Griddle With Lid - GEE40 LK","description":"\u003cul\u003e \u003cli\u003eModel Number: GEE40 LK\u003c\/li\u003e \u003cli\u003eElectric\u003c\/li\u003e \u003cli\u003eGEE40 Electric Griddle Included\u003c\/li\u003e \u003cli\u003eGFLID40 Griddle Lid Included\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Construction\u003c\/li\u003e \u003cli\u003eCooking Space: 16\" X 15 3\/4\"\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eCut Out: 14-3\/4\" wide x 16-3\/4\" deep x 5-3\/4\" high\u003c\/li\u003e \u003cli\u003eETL Certified\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cstrong\u003eNOTE: This griddle requires 1 Dedicated 15AMP electrical circuit in order to work properly\u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e \u003cstrong\u003eWarranty:\u003c\/strong\u003e \u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime Warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e1 Year Warranty on all other parts\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e** Cart \u0026amp; Trim Kit Sold Separately\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003e\u003cem\u003eNotice \u003c\/em\u003e\u003c\/strong\u003e- If installing this unit into a cabinet, the cabinet must made of a \u003cem\u003enon-combustible material or an insulation liner must be used. See \u003ca rel=\"noopener\" title=\"Le Griddle Insulating liner GFLINER40\" href=\"https:\/\/www.legriddleus.com\/products\/gfe40-gee40-insulating-liner-gfliner40\" target=\"_blank\"\u003e\u003cstrong\u003eGFLINER40.\u003c\/strong\u003e\u003c\/a\u003e This appliance may also be placed on a non-combustible surface or the optional portable cart. See \u003cstrong\u003e\u003ca rel=\"noopener\" title=\"Le Griddle Freestanding Cart - GFCART40\" href=\"https:\/\/www.legriddleus.com\/products\/gee40-gfe40-portable-cart-gfcart40\" target=\"_blank\"\u003eGFCART40.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Le Griddle","offers":[{"title":"Default Title","offer_id":54988670796115,"sku":"GEE40 LK","price":1871.1,"currency_code":"USD","in_stock":true}]},{"product_id":"the-wee-freestanding-electric-griddle-gee40-ck","title":"Le Griddle - The Wee Freestanding Electric Griddle - GEE40 CK","description":"\u003cul\u003e \u003cli\u003eModel Number: GEE40 CK\u003c\/li\u003e \u003cli\u003eGEE40 Electric Griddle Included\u003c\/li\u003e \u003cli\u003eGFCART40 Freestanding Cart Included\u003c\/li\u003e \u003cli\u003eBurners: 1 Electric Element\u003c\/li\u003e \u003cli\u003e1800 Watt \/ 120 V Power Required\u003c\/li\u003e \u003cli\u003eCooking Surface Size: 16\" wide X 15-3\/4\" deep \u003c\/li\u003e \u003cli\u003e304 Stainless Steel Construction\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Cooking Surface with Cast-Iron Base Plate\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Freestanding Cart Included\u003c\/li\u003e \u003cli\u003eDual Fold-Down Side Shelves (Each shelf can hold up to about 20lbs).\u003c\/li\u003e \u003cli\u003e4 Swivel Wheel Casters, 2 Locking\u003c\/li\u003e \u003cli\u003eRemovable Grease Tray\u003c\/li\u003e \u003cli\u003eETL Certified\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e \u003c\/strong\u003e\u003c\/li\u003e \u003cli\u003e\u003cstrong\u003eNOTE: This griddle requires 1 dedicated 15amp electrical circuit in order to work properly\u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e1 Year Warrant on all other parts\u003c\/li\u003e \u003c\/ul\u003e","brand":"Le Griddle","offers":[{"title":"No - Don't add a Lid.","offer_id":54988670894419,"sku":"GEE40 CK","price":2077.6,"currency_code":"USD","in_stock":true},{"title":"Yes - Add a Lid.","offer_id":54988670927187,"sku":"GEE40 CK","price":2538.9,"currency_code":"USD","in_stock":true}]},{"product_id":"the-wee-freestanding-gas-griddle-gfe40-ck","title":"Le Griddle - The Wee Freestanding Gas Griddle - GFE40 CK","description":"\u003cul\u003e \u003cli\u003eModel Number: GFE40 CK\u003c\/li\u003e \u003cli\u003eBurners: 1 Stainless U-Shape Burner\u003c\/li\u003e \u003cli\u003eTotal BTU’s: 9,000 BTU's\u003c\/li\u003e \u003cli\u003eCooking Surface Size: 16\" wide X 15-3\/4\" deep\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Construction\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Cooking Surface with Cast-Iron Base Plate\u003c\/li\u003e \u003cli\u003ePatented griddle plate allows temperatures above evenly over the entire surface\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Freestanding Cart Included\u003c\/li\u003e \u003cli\u003eDual Fold-Down Side Shelves (Each shelf can hold up to about 20lbs).\u003c\/li\u003e \u003cli\u003e4 Swivel Wheel Casters, 2 Locking\u003c\/li\u003e \u003cli\u003e3\/8\" Male Flare Connection\u003c\/li\u003e \u003cli\u003eGas Type: Natural Gas or Propane Gas\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eNatural Gas - \u003ca rel=\"noopener\" title=\"Natural Gas Connection Kit - GFK144\" href=\"https:\/\/www.legriddleus.com\/products\/12-gas-hose-kit-ghk144\" target=\"_blank\"\u003eGHK144 is included\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003ePropane Gas - \u003ca rel=\"noopener\" title=\"Propane Gas Hose \u0026amp; Regulator - RONHK\" href=\"https:\/\/www.legriddleus.com\/products\/propane-hose-regulator-ronhk\" target=\"_blank\"\u003eRONHK is included\u003c\/a\u003e\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eOpposite Gas Type Orifices Included\u003c\/li\u003e \u003cli\u003eRemovable Grease Tray\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eBattery Operated Ignition System\u003c\/li\u003e \u003cli\u003eIncludes a safety valve with thermocouple to cut off gas supply in the event of an accidental flame extinction\u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eETL Certified\u003c\/li\u003e \u003cli\u003eStd CSA 1.6B \u003c\/li\u003e \u003cli\u003eAnsi Z21 58b Certified\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e5 Year warranty on Burners\u003c\/li\u003e \u003cli\u003e1 Year Warrant on all other parts\u003c\/li\u003e \u003c\/ul\u003e","brand":"Le Griddle","offers":[{"title":"NO - DON'T ADD A LID. \/ Natural Gas","offer_id":54988671025491,"sku":"GFE4O CK","price":1577.1,"currency_code":"USD","in_stock":true},{"title":"NO - DON'T ADD A LID. \/ Prophane Gas","offer_id":54988671058259,"sku":"GFE4O CK","price":1577.1,"currency_code":"USD","in_stock":true},{"title":"YES - ADD A LID. \/ Natural Gas","offer_id":54988671091027,"sku":"GFE4O CK","price":1954.4,"currency_code":"USD","in_stock":true},{"title":"YES - ADD A LID. \/ Prophane Gas","offer_id":54988671123795,"sku":"GFE4O CK","price":1954.4,"currency_code":"USD","in_stock":true}]},{"product_id":"the-wee-gas-griddle-gfe40","title":"Le Griddle - The Wee Gas Griddle - GFE40","description":"\u003cul\u003e \u003cli\u003eModel Name: The Wee\u003c\/li\u003e \u003cli\u003eModel Number: GFE40\u003c\/li\u003e \u003cli\u003eCooking Surface Size: 16\" X 15-3\/4\"\u003c\/li\u003e \u003cli\u003eGas Type: Natural Gas or Propane Gas\u003c\/li\u003e \u003cli\u003e1 U-Shape Stainless Steel Burner = 9,000 BTU's\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eTotal Cooking Power: 9,000 BTU's\u003c\/li\u003e \u003cli\u003e304 Stainless steel construction\/frame\u003c\/li\u003e \u003cli\u003e304 Stainless Steel cooking surface\u003c\/li\u003e \u003cli\u003e304 Stainless steel cooking surface with cast-iron base plate which allows even heat over the entire cooking surface\u003c\/li\u003e \u003cli\u003eIncludes 1 safety valve with thermocouple to cut off gas supply in the event of an accidental flame extinction\u003c\/li\u003e \u003cli\u003eBattery operated ignition system\u003c\/li\u003e \u003cli\u003eRemovable grease tray for easy cleaning\u003c\/li\u003e \u003cli\u003eOpposite gas orifices included for gas conversion\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e3\/8\" Gas Fitting\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eMade in the USA!\u003c\/li\u003e \u003cli\u003eETL Certified\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eStd CSA 1.6B \u003c\/li\u003e \u003cli\u003eAnsi Z21 58b Certified\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eOverall Size: 17-1\/4\" x 18-3\/4\" x 12-1\/2\"\u003c\/li\u003e \u003cli\u003eCut Out: 14-3\/4\" wide x 16-3\/4\"  deep x 5-3\/4\" high\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e**Propane Hose \/ Regulator \u0026amp; Gas Flex Lines Sold Separately\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eFor Natural Gas - See Flex Hoses -\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/search?type=product\u0026amp;q=ssflex\" title=\"Stainless Flex Hoses - SSFLEX\" rel=\"noopener\" target=\"_blank\"\u003eSSFLEX\u003c\/a\u003e\u003c\/strong\u003e\u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cstrong\u003eFor Propane Gas - See LP Hoses -\u003cspan\u003e \u003c\/span\u003e\u003ca rel=\"noopener\" title=\"Propane Hose Kit - RONHK\" href=\"https:\/\/www.legriddleus.com\/products\/propane-hose-regulator-ronhk\" target=\"_blank\"\u003eRONHK\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e\u003cstrong\u003eWarranty: \u003c\/strong\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime Warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e5 Year Warranty on the burner\u003c\/li\u003e \u003cli\u003e1 Year Warranty on other parts\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cem\u003e\u003cstrong\u003e** Notice - Must be installed in a non-combustible cabinet for outdoor kitchen applications. Insulated liner must be used if installing into a cabinet constructed with combustible materials. See \u003ca rel=\"noopener\" title=\"Le Griddle GEE40 and GFE40 Insulating Liner - GFLINER40\" href=\"https:\/\/www.legriddleus.com\/products\/gfe40-gee40-insulating-liner-gfliner40\" target=\"_blank\"\u003eGFLINER40\u003c\/a\u003e. This appliance may also be placed on a non-combustible surface or the optional portable cart - \u003ca rel=\"noopener\" title=\"Le Griddle Portable cart for Gee40 and gfe40 - gfcart40\" href=\"https:\/\/www.legriddleus.com\/products\/gee40-gfe40-portable-cart-gfcart40\" target=\"_blank\"\u003eGFCART40\u003c\/a\u003e\u003c\/strong\u003e\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e\u003c\/ul\u003e","brand":"Le Griddle","offers":[{"title":"Natural Gas","offer_id":54988671222099,"sku":"GFE40","price":993.3,"currency_code":"USD","in_stock":true},{"title":"Propane Gas","offer_id":54988671254867,"sku":"GFE40","price":993.3,"currency_code":"USD","in_stock":true}]},{"product_id":"the-wee-gas-griddle-with-lid-gfe40-lk","title":"Le Griddle - The Wee Gas Griddle With Lid - GFE40 LK","description":"\u003cul\u003e \u003cli\u003eModel Number: GFE40 LK\u003c\/li\u003e \u003cli\u003e304 Stainless Steel Construction\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eGFE40 Gas Griddle Included\u003c\/li\u003e \u003cli\u003eGFLID40 Griddle Lid Included\u003c\/li\u003e \u003cli\u003e1 U-Shape Burner with 9,000 BTU's\u003c\/li\u003e \u003cli\u003eAA Battery Electronic Igniter\u003c\/li\u003e \u003cli\u003eThermocouple Valve\u003c\/li\u003e \u003cli\u003eGas Type: Natural Gas or Propane Gas\u003c\/li\u003e \u003cli\u003e3\/8\" Gas Fitting\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eCooking Space: 16\" X 15-3\/4\"\u003c\/li\u003e \u003cli\u003eETL Certified\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eStd CSA 1.6B \u003c\/li\u003e \u003cli\u003eAnsi Z21 58b Certified\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eCut Out: 14-3\/4\" wide x 16-3\/4\"  deep x 5-3\/4\" high\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/pages\/media\"\u003eCooking \u0026amp; Cleaning on your Le Griddle\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e**Propane Hose \/ Regulator \u0026amp; Gas Flex Lines Sold Separately\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eFor Natural Gas - See Flex Hoses -\u003cspan\u003e \u003c\/span\u003e\u003ca rel=\"noopener\" title=\"Stainless Flex Hoses - SSFLEX\" href=\"https:\/\/www.legriddleus.com\/search?type=product\u0026amp;q=ssflex\" target=\"_blank\"\u003eSSFLEX\u003c\/a\u003e\u003c\/strong\u003e\u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cstrong\u003eFor Propane Gas - See LP Hoses -\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/propane-hose-regulator-ronhk\" title=\"Propane Hose Kit - RONHK\" rel=\"noopener\" target=\"_blank\"\u003eRONHK\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e\u003cstrong\u003eWarranty: \u003c\/strong\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eLifetime Warranty against perforation of stainless steel\u003c\/li\u003e \u003cli\u003e5 Year Warranty on the burner\u003c\/li\u003e \u003cli\u003e1 Year Warranty on other parts\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003e\u003cem\u003eNotice \u003c\/em\u003e\u003c\/strong\u003e- If installing this unit into a cabinet, the cabinet must made of a \u003cem\u003enon-combustible material or an insulation liner must be used. See \u003ca href=\"https:\/\/www.legriddleus.com\/products\/gfe40-gee40-insulating-liner-gfliner40\" title=\"Le Griddle Insulating liner GFLINER40\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong\u003eGFLINER40.\u003c\/strong\u003e\u003c\/a\u003e This appliance may also be placed on a non-combustible surface or the optional portable cart. See \u003cstrong\u003e\u003ca href=\"https:\/\/www.legriddleus.com\/products\/gee40-gfe40-portable-cart-gfcart40\" title=\"Le Griddle Freestanding Cart - GFCART40\" rel=\"noopener\" target=\"_blank\"\u003eGFCART40.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Le Griddle","offers":[{"title":"Natural Gas","offer_id":54988671353171,"sku":"GFE40 LK","price":1370.6,"currency_code":"USD","in_stock":true},{"title":"Propane Gas","offer_id":54988671385939,"sku":"GFE40 LK","price":1370.6,"currency_code":"USD","in_stock":true}]},{"product_id":"napoleon-elevation-x-36-electric-fireplace","title":"Napoleon Elevation X 36\" Electric Fireplace","description":"\u003cp\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cspan\u003eTransform your living space with the Napoleon Elevation X 36\" Electric Fireplace, crafted to deliver a truly immersive and lifelike fireplace experience. This advanced electric fireplace showcases high-definition gas and wood flame visuals on a vibrant LCD rear panel, enhanced by multi-dimensional technology that creates remarkable depth and realism. Hand-painted glowing Split Oak logs and authentic crackling sound effects replicate the warmth and ambiance of a traditional wood-burning fire—without the smoke, mess, or maintenance.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eFeatures:\u003c\/span\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli data-start=\"1186\" data-end=\"1361\"\u003e \u003cp data-start=\"1188\" data-end=\"1361\"\u003e\u003cstrong data-start=\"1188\" data-end=\"1221\"\u003ePowerful Heating Performance:\u003c\/strong\u003e Produces up to 5,000 BTU (120\/1500W) with plug-and-play installation or 10,000 BTU (240V\/3000W) when hardwired for larger spaces.\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1362\" data-end=\"1504\"\u003e \u003cp data-start=\"1364\" data-end=\"1504\"\u003e\u003cstrong data-start=\"1364\" data-end=\"1398\"\u003eUnbelievably Realistic Flames:\u003c\/strong\u003e Features HD flame videos with multi-layer LCD technology for a lifelike wood or gas-burning effect.\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1505\" data-end=\"1643\"\u003e \u003cp data-start=\"1507\" data-end=\"1643\"\u003e\u003cstrong data-start=\"1507\" data-end=\"1535\"\u003eAuthentic Sound \u0026amp; Style:\u003c\/strong\u003e Includes built-in speakers with realistic crackling and a Split Oak Log Set for natural ambiance.\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1644\" data-end=\"1786\"\u003e \u003cp data-start=\"1646\" data-end=\"1786\"\u003e\u003cstrong data-start=\"1646\" data-end=\"1672\"\u003eCustomizable Lighting:\u003c\/strong\u003e Offers 13 top light colors and modulating ember bed lighting with 5 realistic hues for a personalized glow.\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1787\" data-end=\"1917\"\u003e \u003cp data-start=\"1789\" data-end=\"1917\"\u003e\u003cstrong data-start=\"1789\" data-end=\"1815\"\u003eSmart Home Compatible:\u003c\/strong\u003e Control with Alexa, Google Home, the Napoleon Home App, or the included premium remote.\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1918\" data-end=\"2042\"\u003e \u003cp data-start=\"1920\" data-end=\"2042\"\u003e\u003cstrong data-start=\"1920\" data-end=\"1949\"\u003eEnergy-Efficient Comfort:\u003c\/strong\u003e Switch between ECO Mode for gentle warmth and BOOST Mode for powerful heat output.\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"2043\" data-end=\"2133\"\u003e \u003cp data-start=\"2045\" data-end=\"2133\"\u003e\u003cstrong data-start=\"2045\" data-end=\"2071\"\u003eFlexible Installation:\u003c\/strong\u003e No chimney or gas line needed—ready to plug in or hardwire.\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"2134\" data-end=\"2229\"\u003e \u003cp data-start=\"2136\" data-end=\"2229\"\u003e\u003cstrong data-start=\"2136\" data-end=\"2155\"\u003eYear-Round Use:\u003c\/strong\u003e Operates with or without heat for perfect ambiance in every season.\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"2230\" data-end=\"2370\"\u003e \u003cp data-start=\"2232\" data-end=\"2370\"\u003e\u003cstrong data-start=\"2232\" data-end=\"2253\"\u003eVersatile Design:\u003c\/strong\u003e Offers the choice of decorative brick panels or MIRRO-FLAME™ Reflective Panels for a customized aesthetic.\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"2371\" data-end=\"2480\" data-is-last-node=\"\"\u003e \u003cp data-start=\"2373\" data-end=\"2480\" data-is-last-node=\"\"\u003e\u003cstrong data-start=\"2373\" data-end=\"2394\"\u003eBuilt to Impress:\u003c\/strong\u003e Sleek, minimalist design with optional trim kits for a professional, polished finish.\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eSpecifications:\u003c\/h3\u003e \u003cp\u003eSpecificationDetails\u003cstrong\u003eModel\u003c\/strong\u003eElevation X 36\u003cstrong\u003eModel No.\u003c\/strong\u003eNEFB36LCD-MF\u003cstrong\u003eWidth\u003c\/strong\u003e39\"\u003cstrong\u003eHeight\u003c\/strong\u003e35 3\/16\"\u003cstrong\u003eDepth\u003c\/strong\u003e16 5\/8\"\u003c\/p\u003e \u003ch3\u003eWarranty:\u003c\/h3\u003e \u003cp\u003e\u003cstrong\u003eNapoleon Gas Appliance President’s Lifetime Limited Warranty\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe following materials and workmanship in your new Napoleon gas appliance are warranted against defects for as long as you own the appliance. This covers the combustion chamber, heat exchanger, stainless\/steel burner, Phazer™ logs and embers, rocks, ceramic glass (thermal breakage only), gold-plated parts against tarnishing, porcelainized enameled components, and aluminum extrusion trims.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eElectrical (110V and millivolt) components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first year of the limited warranty. This covers blowers, gas valves, thermal switches, switches, wiring, remote controls, ignitors, gaskets, and pilot assemblies.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eLabor related to warranty repair is covered free of charge during the first year (labor warranty is not applicable for the Gas Log Sets). Repairing work, however, requires the prior approval of an authorized company official. Labor costs to the account of Napoleon are based on a predetermined rate schedule and any repair work must be done through an authorized Napoleon dealer. *\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe construction of models varies. Warranty applies only to components included with your specific appliance.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eNapoleon Wood Appliances President’s Lifetime Limited Warranty\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe following materials and workmanship in your new Napoleon Wood Appliance are warranted against defects for as long as you own the appliance. For pellet appliances, this covers the pellet hopper, outer shell, ceramic glass (thermal breakage only) and ash drawer.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eFor wood appliances, this covers the combustion chamber, heat exchanger, stainless steel baffle retainer, ceramic glass (thermal breakage only), gold plated parts against tarnishing, porcelainized enameled components, aluminum extrusion trims, vortex baffles, ash drawer, iron castings.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eFor pellet appliances, the combustion chamber and heat exchanger are warranted against defects for a period of 5 years. Wood appliances equipped with a guillotine door\/screen system, are warranted against defects for a period of 5 years. Electrical (110V) components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first year of the limited warranty. For pellet appliances, this covers blowers, thermal switches, and burn pots.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eFor wood appliances, this covers blowers, thermal switches, switches, wiring, fi-rebrick, secondary air tubes, and gasketing.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eLabor related to warranty repair is covered free of charge during the first year, with the exception of the guillotine door\/ screen system which will be warranted for a period of 3 years. Repairing work, however, requires the prior approval of an authorized company official. Labor costs to the account of Napoleon are based on a predetermined rate schedule and any repair work must be done through an authorized Napoleon dealer. For appliances that include fi rebricks and baffles, they should routinely be removed by the operator as part of the regular service and therefore, any warranty replacement of these parts does not qualify for any labor allowances. *\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe construction of models varies. Warranty applies only to components included with your specific appliance\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003e\u003cb\u003eReturn Policy:\u003c\/b\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eYou have \u003c\/span\u003e\u003cb\u003e30 days\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eto initiate a return process for items \u003cspan\u003ethat are unused and in their original packaging\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003eIf you receive an order that is damaged, defective, or incomplete, please don't hesitate to get in touch with us using the following contact information:\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cspan\u003eItems must be returned within 30 days of delivery to be eligible for a refund. Please note that returns received without a return authorization number will not be refunded.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e","brand":"Napoleon Fireplaces","offers":[{"title":"Default Title","offer_id":54988671517011,"sku":"NEFB36LCD-MF","price":2722.3,"currency_code":"USD","in_stock":true}]},{"product_id":"napoleon-luminex-65-linear-electric-fireplace","title":"Napoleon Luminex 65\" Linear Electric Fireplace","description":"\u003cp\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cspan\u003eransform your living space with the \u003c\/span\u003e\u003cstrong\u003eNapoleon Luminex Linear Electric Fireplace - 65\"\u003c\/strong\u003e\u003cspan\u003e, an exquisite addition to any home. Featuring a state-of-the-art LCD display, this fireplace offers three unique flame visuals, allowing you to set the perfect ambiance for any occasion. Whether you prefer the sophisticated look of a gas flame, the rustic appeal of a wood fire, or the captivating dance of modern flames, the Luminex Fireplace delivers. Additionally, built-in speakers enhance each flame with its own distinct sound, creating a fully immersive experience. With 6 flame colors and 13 ember bed and top light color options, you can customize the ambiance to your liking. The included Woodland media and Beach Fire log set further add to the lifelike charm of this fireplace. Further customize your fireplace with the addition of optional media kits, such as fire glass, a birch log kit, or mineral rocks.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eSpecifications:\u003c\/span\u003e\u003c\/h3\u003e \u003cul class=\"specifications\"\u003e \u003cli\u003e \u003cstrong\u003eFuel Type:\u003c\/strong\u003e Electric\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eType:\u003c\/strong\u003e Linear\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eStyle:\u003c\/strong\u003e Modern\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eMaterial:\u003c\/strong\u003e Metal\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eOverall Depth:\u003c\/strong\u003e 12\"\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eCertification:\u003c\/strong\u003e CSA 22.2 No. 46 | UL 2021\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eOverall Width:\u003c\/strong\u003e 65 1\/8\"\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eFlame Color:\u003c\/strong\u003e Orange | Yellow | Blue | Purple | White | Green\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eMounting Type:\u003c\/strong\u003e Built-In\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eHeating Capacity:\u003c\/strong\u003e 400 sq. ft.\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eBTU Output:\u003c\/strong\u003e 10,000 BTUs | 5,000 BTUs\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eOverall Height:\u003c\/strong\u003e 25 5\/16\"\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eViewing Width:\u003c\/strong\u003e 64 15\/16\"\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eFirebox Width:\u003c\/strong\u003e 65 1\/16\"\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eFirebox Depth:\u003c\/strong\u003e 10\"\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eFirebox Height:\u003c\/strong\u003e 18 3\/8\"\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eFinish:\u003c\/strong\u003e Painted\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eColor:\u003c\/strong\u003e Black\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eViewing Height:\u003c\/strong\u003e 16 3\/4\"\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eWatts:\u003c\/strong\u003e 1500 Watts | 3000 Watts\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eVoltage:\u003c\/strong\u003e 120 Volts | 240 Volts\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eTemperature Control:\u003c\/strong\u003e Yes\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eRemote Control Type:\u003c\/strong\u003e Physical Remote | App on Phone | Voice Activated (Alexa, Google Home)\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eAssembly Required:\u003c\/strong\u003e Yes\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eItem Weight:\u003c\/strong\u003e 178 lbs.\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eWarranty:\u003c\/h3\u003e \u003cp\u003eThe following materials and workmanship in your new Napoleon gas appliance are warranted against defects for as long as you own the appliance. This covers the combustion chamber, heat exchanger, stainless\/steel burner, Phazer™ logs and embers, rocks, ceramic glass (thermal breakage only), gold-plated parts against tarnishing, porcelainized enameled components, and aluminum extrusion trims.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eElectrical (110V and millivolt) components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first year of the limited warranty. This covers blowers, gas valves, thermal switches, switches, wiring, remote controls, ignitors, gaskets, and pilot assemblies.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eLabor related to warranty repair is covered free of charge during the first year (labor warranty is not applicable for the Gas Log Sets). Repairing work, however, requires the prior approval of an authorized company official. Labor costs to the account of Napoleon are based on a predetermined rate schedule and any repair work must be done through an authorized Napoleon dealer. *\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe construction of models varies. Warranty applies only to components included with your specific appliance.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eNapoleon Wood Appliances President’s Lifetime Limited Warranty\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe following materials and workmanship in your new Napoleon Wood Appliance are warranted against defects for as long as you own the appliance. For pellet appliances, this covers the pellet hopper, outer shell, ceramic glass (thermal breakage only) and ash drawer.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eFor wood appliances, this covers the combustion chamber, heat exchanger, stainless steel baffle retainer, ceramic glass (thermal breakage only), gold plated parts against tarnishing, porcelainized enameled components, aluminum extrusion trims, vortex baffles, ash drawer, iron castings.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eFor pellet appliances, the combustion chamber and heat exchanger are warranted against defects for a period of 5 years. Wood appliances equipped with a guillotine door\/screen system, are warranted against defects for a period of 5 years. Electrical (110V) components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first year of the limited warranty. For pellet appliances, this covers blowers, thermal switches, and burn pots.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eFor wood appliances, this covers blowers, thermal switches, switches, wiring, fi-rebrick, secondary air tubes, and gasketing.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eLabor related to warranty repair is covered free of charge during the first year, with the exception of the guillotine door\/ screen system which will be warranted for a period of 3 years. Repairing work, however, requires the prior approval of an authorized company official. Labor costs to the account of Napoleon are based on a predetermined rate schedule and any repair work must be done through an authorized Napoleon dealer. For appliances that include fi rebricks and baffles, they should routinely be removed by the operator as part of the regular service and therefore, any warranty replacement of these parts does not qualify for any labor allowances. *\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe construction of models varies. Warranty applies only to components included with your specific appliance\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eNapoleon Electric Appliance Premium Warranty\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eElectrical components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first 2 years of premium warranty. This covers fan\/heaters, motors, switches, nylon bearing components, remote controls, and LED lights.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eLight bulbs and fuses are NOT covered by the warranty. In the first year only, any labor related to warranty repair is covered. *\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe construction of models varies. Warranty applies only to components included with your specific appliance\u003c\/p\u003e \u003ch3\u003eReturn Policy:\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eYou have \u003c\/span\u003e\u003cb\u003e30 days\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eto initiate a return process for items \u003cspan\u003ethat are unused and in their original packaging\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003eIf you receive an order that is damaged, defective, or incomplete, please don't hesitate to get in touch with us using the following contact information:\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cspan\u003eItems must be returned within 30 days of delivery to be eligible for a refund. Please note that returns received without a return authorization number will not be refunded.\u003c\/span\u003e\u003c\/p\u003e","brand":"Napoleon Fireplaces","offers":[{"title":"Default Title","offer_id":54988671648083,"sku":"NEFL65LCD-3SV","price":3520.3,"currency_code":"USD","in_stock":true}]},{"product_id":"napoleon-astound-flexmount-wall-mounted-linear-electric-fireplace","title":"Napoleon Astound FlexMount Wall-Mounted Linear Electric Fireplace","description":"\u003cp\u003eThe\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eNapoleon Astound Flexmount Electric Fireplace \u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eis the perfect addition to any comfortable and connected living space. Featuring unique spark technology, this fireplace offers intense flame realism. The included Beach Fire logs and Woodland media allow you to customize the look to match your personal taste.\u003c\/p\u003e \u003cp\u003eWith the touch panel, included remote, voice control, and mobile device integration through the Napoleon Home App, you have unmatched control over your fireplace experience. Eco mode provides energy efficiency, while Boost mode adds extra warmth on chilly days. You can even set a schedule to customize your heat and color settings for each day of the week. 13 ember bed and top light colors enable you to create the perfect ambiance, while the included and optional glass and log sets ensure this fireplace fits your aesthetic preferences.\u003c\/p\u003e \u003ch3\u003eSpecifications:\u003c\/h3\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003e50\" \u003c\/strong\u003e\u003c\/p\u003e \u003cdiv class=\"fixed\"\u003e \u003cdiv class=\"column legend\" data-column=\"legend\"\u003e \u003cdiv class=\"legend-wrapper\"\u003e\u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003cdiv class=\"scrollable\"\u003e \u003cdiv class=\"column model\" data-column=\"model\"\u003e \u003cdiv data-nid=\"1289551\" data-url=\"\/en\/us\/fireplaces\/products\/fireplace-products\/electric-fireplaces\/astound-series\/astound-62-flexmount-nefl62ab\" class=\"node node--type-fireplaces-product node--view-mode-specification-column node__content model-wrapper\"\u003e \u003cdiv class=\"row\" data-row=\"height\"\u003e\u003cbr\u003e\u003c\/div\u003e \u003cdiv class=\"row\" data-row=\"depth\"\u003e \u003cdiv class=\"row-item\"\u003e \u003cmeta charset=\"utf-8\"\u003e \u003cdiv class=\"column model\" data-column=\"model\"\u003e \u003cdiv data-nid=\"1289546\" data-url=\"\/en\/us\/fireplaces\/products\/fireplace-products\/electric-fireplaces\/astound-series\/astound-50-flexmount-nefl50ab\" class=\"node node--type-fireplaces-product node--view-mode-specification-column node__content model-wrapper\"\u003e\u003cbr\u003e\u003c\/div\u003e \u003c\/div\u003e \u003cdiv class=\"column model\" data-column=\"model\"\u003e \u003cdiv data-nid=\"1289556\" data-url=\"\/en\/us\/fireplaces\/products\/fireplace-products\/electric-fireplaces\/astound-series\/astound-74-flexmount-nefl74ab\" class=\"node node--type-fireplaces-product node--view-mode-specification-column node__content model-wrapper\"\u003e \u003cdiv class=\"row\" data-row=\"depth\"\u003e \u003cdiv class=\"row-item\"\u003e \u003cdiv class=\"row\" data-row=\"depth\"\u003e \u003cmeta charset=\"utf-8\"\u003e \u003cul data-start=\"328\" data-end=\"641\"\u003e \u003cli data-start=\"328\" data-end=\"487\"\u003e \u003cp data-start=\"330\" data-end=\"487\"\u003e\u003cstrong data-start=\"330\" data-end=\"355\"\u003eInstallation Options:\u003c\/strong\u003e Wall-mounted, \u003cstrong data-start=\"370\" data-end=\"392\"\u003epartially recessed\u003c\/strong\u003e (3-sided), or \u003cstrong data-start=\"407\" data-end=\"425\"\u003efully recessed\u003c\/strong\u003e (1-, 2-, or 3-sided)\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"488\" data-end=\"580\"\u003e \u003cp data-start=\"490\" data-end=\"580\"\u003e\u003cstrong data-start=\"490\" data-end=\"500\"\u003eStyle:\u003c\/strong\u003e Contemporary linear electric fireplace. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"581\" data-end=\"641\"\u003e \u003cp data-start=\"583\" data-end=\"641\"\u003e\u003cstrong data-start=\"583\" data-end=\"594\"\u003eFinish:\u003c\/strong\u003e Black.\u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp data-start=\"643\" data-end=\"657\"\u003e\u003cstrong data-start=\"643\" data-end=\"657\"\u003eDimensions\u003c\/strong\u003e\u003c\/p\u003e \u003cul data-start=\"658\" data-end=\"1239\"\u003e \u003cli data-start=\"658\" data-end=\"735\"\u003e \u003cp data-start=\"660\" data-end=\"735\"\u003e\u003cstrong data-start=\"660\" data-end=\"678\"\u003eOverall Width:\u003c\/strong\u003e ~50 in (127 cm). \u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"736\" data-end=\"815\"\u003e \u003cp data-start=\"738\" data-end=\"815\"\u003e\u003cstrong data-start=\"738\" data-end=\"757\"\u003eOverall Height:\u003c\/strong\u003e ~23 in (58.4 cm). \u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"816\" data-end=\"893\"\u003e \u003cp data-start=\"818\" data-end=\"893\"\u003e\u003cstrong data-start=\"818\" data-end=\"836\"\u003eOverall Depth:\u003c\/strong\u003e ~7 in (18.2 cm). \u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"894\" data-end=\"992\"\u003e \u003cp data-start=\"896\" data-end=\"992\"\u003e\u003cstrong data-start=\"896\" data-end=\"913\"\u003eViewing Area:\u003c\/strong\u003e ~48.6 in × 17.5 in (123.5 × 44.45 cm). \u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"993\" data-end=\"1075\"\u003e \u003cp data-start=\"995\" data-end=\"1075\"\u003e\u003cstrong data-start=\"995\" data-end=\"1013\"\u003eFraming Width:\u003c\/strong\u003e ~50.75 in (128.9 cm). \u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1076\" data-end=\"1160\"\u003e \u003cp data-start=\"1078\" data-end=\"1160\"\u003e\u003cstrong data-start=\"1078\" data-end=\"1097\"\u003eFraming Height:\u003c\/strong\u003e ~26.25 in (66.7 cm). \u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1161\" data-end=\"1239\"\u003e \u003cp data-start=\"1163\" data-end=\"1239\"\u003e\u003cstrong data-start=\"1163\" data-end=\"1181\"\u003eFraming Depth:\u003c\/strong\u003e ~13 in (33 cm).\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e62\"\u003c\/strong\u003e\u003c\/p\u003e \u003cul data-start=\"1358\" data-end=\"1702\"\u003e \u003cli data-start=\"1358\" data-end=\"1438\"\u003e \u003cp data-start=\"1360\" data-end=\"1438\"\u003e\u003cstrong data-start=\"1360\" data-end=\"1378\"\u003eOverall Width:\u003c\/strong\u003e ~62 in (157.5 cm) \u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1439\" data-end=\"1522\"\u003e \u003cp data-start=\"1441\" data-end=\"1522\"\u003e\u003cstrong data-start=\"1441\" data-end=\"1460\"\u003eOverall Height:\u003c\/strong\u003e ~23.44 in (59.5 cm) \u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1523\" data-end=\"1610\"\u003e \u003cp data-start=\"1525\" data-end=\"1610\"\u003e\u003cstrong data-start=\"1525\" data-end=\"1543\"\u003eOverall Depth:\u003c\/strong\u003e ~7–7.5 in (18.2–19.1 cm)\u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1611\" data-end=\"1702\"\u003e \u003cp data-start=\"1613\" data-end=\"1702\"\u003e\u003cstrong data-start=\"1613\" data-end=\"1630\"\u003eViewing Area:\u003c\/strong\u003e ~62 × 18 in (157.5 × 45.7 cm) \u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp data-start=\"1704\" data-end=\"1723\"\u003e\u003cstrong data-start=\"1704\" data-end=\"1723\"\u003eHeating \u0026amp; Power\u003c\/strong\u003e\u003c\/p\u003e \u003cul data-start=\"1724\" data-end=\"2212\"\u003e \u003cli data-start=\"1724\" data-end=\"1816\"\u003e \u003cp data-start=\"1726\" data-end=\"1816\"\u003e\u003cstrong data-start=\"1726\" data-end=\"1746\"\u003eMax Heat Output:\u003c\/strong\u003e Up to \u003cstrong data-start=\"1753\" data-end=\"1774\"\u003e10,000 BTU (3 kW)\u003c\/strong\u003e \u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1817\" data-end=\"1936\"\u003e \u003cp data-start=\"1819\" data-end=\"1936\"\u003e\u003cstrong data-start=\"1819\" data-end=\"1842\"\u003eDual Heat Settings:\u003c\/strong\u003e ~5,000 BTU (eco\/120 V) or ~10,000 BTU (boost\/240 V) \u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1937\" data-end=\"2007\"\u003e \u003cp data-start=\"1939\" data-end=\"2007\"\u003e\u003cstrong data-start=\"1939\" data-end=\"1951\"\u003eWattage:\u003c\/strong\u003e Up to ~3000 W \u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"2008\" data-end=\"2102\"\u003e \u003cp data-start=\"2010\" data-end=\"2102\"\u003e\u003cstrong data-start=\"2010\" data-end=\"2022\"\u003eVoltage:\u003c\/strong\u003e 120 V (plug-in) or 240 V (hard-wired) \u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"2103\" data-end=\"2212\"\u003e \u003cp data-start=\"2105\" data-end=\"2212\"\u003e\u003cstrong data-start=\"2105\" data-end=\"2122\"\u003eHeating Area:\u003c\/strong\u003e ~400 – 800 sq ft (estimated depending on setup)\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003e74\"\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli data-start=\"1623\" data-end=\"1645\"\u003e \u003cp data-start=\"1625\" data-end=\"1645\"\u003e\u003cstrong data-start=\"1625\" data-end=\"1634\"\u003eFuel:\u003c\/strong\u003e Electric\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1646\" data-end=\"1689\"\u003e \u003cp data-start=\"1648\" data-end=\"1689\"\u003e\u003cstrong data-start=\"1648\" data-end=\"1668\"\u003eMax Heat Output:\u003c\/strong\u003e ~10,000 BTU (3 kW)\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1690\" data-end=\"1752\"\u003e \u003cp data-start=\"1692\" data-end=\"1752\"\u003e\u003cstrong data-start=\"1692\" data-end=\"1704\"\u003eVoltage:\u003c\/strong\u003e 120 V \/ 240 V — plug-in or hard-wired capable\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1753\" data-end=\"1809\"\u003e \u003cp data-start=\"1755\" data-end=\"1809\"\u003e\u003cstrong data-start=\"1755\" data-end=\"1770\"\u003eHeat Modes:\u003c\/strong\u003e ECO (lower heat)\/BOOST (higher heat)\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1810\" data-end=\"1869\"\u003e \u003cp data-start=\"1812\" data-end=\"1869\"\u003e\u003cstrong data-start=\"1812\" data-end=\"1829\"\u003eInstallation:\u003c\/strong\u003e Wall mount, partial or full recessing\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1870\" data-end=\"1904\"\u003e \u003cp data-start=\"1872\" data-end=\"1904\"\u003e\u003cstrong data-start=\"1872\" data-end=\"1889\"\u003eViewing Area:\u003c\/strong\u003e ~73.7″ × 18″\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1905\" data-end=\"1954\"\u003e \u003cp data-start=\"1907\" data-end=\"1954\"\u003e\u003cstrong data-start=\"1907\" data-end=\"1924\"\u003eOverall Size:\u003c\/strong\u003e ~74.5″ W × 23.4″ H × 7.5″ D\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1955\" data-end=\"2049\"\u003e \u003cp data-start=\"1957\" data-end=\"2049\"\u003e\u003cstrong data-start=\"1957\" data-end=\"1970\"\u003eControls:\u003c\/strong\u003e Premium remote, Napoleon Home App (Wi-Fi), voice (Alexa\/Google), touch panel\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"2050\" data-end=\"2104\"\u003e \u003cp data-start=\"2052\" data-end=\"2104\"\u003e\u003cstrong data-start=\"2052\" data-end=\"2071\"\u003eIncluded Media:\u003c\/strong\u003e Beach Fire logs + Woodland kit\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"2105\" data-end=\"2139\"\u003e \u003cp data-start=\"2107\" data-end=\"2139\"\u003e\u003cstrong data-start=\"2107\" data-end=\"2120\"\u003eWarranty:\u003c\/strong\u003e ~3 years limited\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"2140\" data-end=\"2224\"\u003e \u003cp data-start=\"2142\" data-end=\"2224\"\u003e\u003cstrong data-start=\"2142\" data-end=\"2159\"\u003eColor\/Finish:\u003c\/strong\u003e Black contemporary frame\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e","brand":"Napoleon Fireplaces","offers":[{"title":"50\"","offer_id":54988671713619,"sku":null,"price":1574.99,"currency_code":"USD","in_stock":true},{"title":"62\"","offer_id":54988671746387,"sku":null,"price":1868.99,"currency_code":"USD","in_stock":true},{"title":"74\"","offer_id":54988671779155,"sku":null,"price":2008.99,"currency_code":"USD","in_stock":true}]},{"product_id":"dimplex-vital-spark-26-built-in-electric-firebox","title":"DIMPLEX VITAL SPARK 26\" BUILT-IN ELECTRIC FIREBOX","description":"\u003cp\u003eElevate your space with the sleek and modern design of the \u003cstrong\u003eDimplex Vital Spark 26\" Built-in Electric Firebox\u003c\/strong\u003e. Perfectly crafted for year-round enjoyment, this fireplace lets you experience vivid, lifelike flames with or without heat, adding elegance and versatility to your home. Crafted to provide a genuine and realistic experience, this fireplace showcases intricately molded logs that resemble real wood and a flickering ember bed that glows in 5 vibrant colors, offering a stunning and lifelike visual effect.\u003c\/p\u003e \u003cp\u003eThe powerful fan-forced heater provides instant warmth, efficiently heating areas up to 1,000 sq. ft., ensuring you stay comfortable during chilly evenings. Easily tailor the fireplace to suit any mood or occasion with its adjustable settings. Select from 3 flame speeds, 3 brightness levels, and 13 vibrant flame colors to create your ideal atmosphere. For an added touch of realism, activate the soothing crackling fire sound with just the push of a button, elevating the ambiance with ease.\u003c\/p\u003e \u003ch3\u003eFeatures:\u003c\/h3\u003e \u003cul\u003e \u003cli\u003e \u003cb\u003eRealistic Flames\u003c\/b\u003e\u003cbr\u003eMolded logs with ember bed in 5 colors\u003c\/li\u003e \u003cli\u003e \u003cb\u003ePowerful Heating\u003c\/b\u003e\u003cbr\u003ePowerful fan-forced heater provides on-demand heat up to 1,000 sq. ft.\u003c\/li\u003e \u003cli\u003e \u003cb\u003eAll-Season Flames\u003c\/b\u003e\u003cbr\u003eEnjoy the ambience of flames 365 days a year, while using, or without using the heater\u003c\/li\u003e \u003cli\u003e \u003cb\u003eSeamless Installation\u003c\/b\u003e\u003cbr\u003eFlexible installation with 1500 watts at 120 volts, hard-wire or convertible to a plug-in\u003c\/li\u003e \u003cli\u003e \u003cb\u003eSound Effects\u003c\/b\u003e\u003cbr\u003eExperience the comforting ambiance of a crackling fire at the touch of a button\u003c\/li\u003e \u003cli\u003e \u003cb\u003eTotal Control\u003c\/b\u003e\u003cbr\u003eFor ultimate control of your fireplace, use the Glen Dimplex Connect App. You can also use the included remote control or hidden control panel\u003c\/li\u003e \u003cli\u003e \u003cb\u003eVersatile Ambiance\u003c\/b\u003e\u003cbr\u003eWith 3 speeds, 3 brightness settings, and 13 flame colors, you can customize the fireplace to match any mood or occasion\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eSpecifications:\u003c\/h3\u003e \u003cp\u003e26\"\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eWidth: 26.4\" \u003c\/span\u003e\u003c\/h3\u003e \u003ch3\u003e\u003cspan\u003eHeight: 17.7\" \u003c\/span\u003e\u003c\/h3\u003e \u003ch3\u003e\u003cspan\u003eDepth: 7.4\" \u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e28\"\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eWidth: 27.3\" \u003c\/span\u003e\u003c\/h3\u003e \u003ch3\u003e\u003cspan\u003eHeight: 23.3\" \u003c\/span\u003e\u003c\/h3\u003e \u003ch3\u003e\u003cspan\u003eDepth: 7.4\" \u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003e33\"\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eWidth: 32-3\/4\" \u003c\/span\u003e\u003c\/h3\u003e \u003ch3\u003e\u003cspan\u003eHeight: 28-1\/2\" \u003c\/span\u003e\u003c\/h3\u003e \u003ch3\u003e\u003cspan\u003eDepth: 14-1\/4\" \u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003e36\"\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eWidth: 37-1\/4\" \u003c\/span\u003e\u003c\/h3\u003e \u003ch3\u003e\u003cspan\u003eHeight: 26-1\/2\"\u003c\/span\u003e\u003c\/h3\u003e \u003ch3\u003e\u003cspan\u003eDepth: 7-1\/2\"\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003e42\"\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eWidth: 43-1\/4\" \u003c\/span\u003e\u003c\/h3\u003e \u003ch3\u003e\u003cspan\u003eHeight: 31-1\/8\" \u003c\/span\u003e\u003c\/h3\u003e \u003ch3\u003e\u003cspan\u003eDepth: 7-3\/4\" \u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003eWarranty:\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. If the problem is due to a defective part, then it will be considered a warranty issue. However, certain circumstances may warrant special exceptions, but it is unlikely that both a freight and warranty claim will be necessary simultaneously.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eReturn Policy:\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e","brand":"Dimplex","offers":[{"title":"26","offer_id":54988671877459,"sku":"SPK26","price":699.99,"currency_code":"USD","in_stock":true},{"title":"28","offer_id":54988671910227,"sku":"SPK28","price":734.29,"currency_code":"USD","in_stock":true},{"title":"33","offer_id":54988671942995,"sku":"SPK33","price":769.99,"currency_code":"USD","in_stock":true},{"title":"36","offer_id":54988671975763,"sku":"SPK36","price":839.99,"currency_code":"USD","in_stock":true},{"title":"42","offer_id":54988672008531,"sku":"SPK42","price":850.49,"currency_code":"USD","in_stock":true}]},{"product_id":"dimplex-revillusion-24-built-in-firebox","title":"Dimplex Revillusion 24\" Built-In Firebox","description":"\u003cp\u003eElevate your living space with the \u003cstrong\u003eDimplex Revillusion Neutral Brick 24\" Built-In Electric Firebox (REV24-NB),\u003c\/strong\u003e a sophisticated solution that combines innovative technology with timeless design. This luxurious electric firebox redefines the ambiance of any room, featuring Revillusion Flame Technology that delivers astonishingly realistic flames, mimicking the charm and warmth of a natural fire.\u003c\/p\u003e \u003cp\u003eThe Authentic Realogs, expertly crafted from real wood, are enhanced with internal LED lighting to create a realistic, pulsating glow that captures the essence of a natural fire with stunning accuracy. Enhancing the charm is the translucent Reflective Flame Panel, which amplifies the illusion of flames rising elegantly from within the logs, delivering depth and realism. Beyond its aesthetic appeal, the firebox offers powerful functionality with a fan-forced heater capable of warming spaces up to 1,000 sq. ft. on demand, ensuring your home stays cozy on cooler days. For added customization, the mood-maker remote provides effortless control over flame brightness and color, allowing you to tailor the ambiance to match your mood or complement your decor.\u003c\/p\u003e \u003ch3\u003eFeatures:\u003c\/h3\u003e \u003cp\u003eFeatures:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eRevillusion Flame Technology\u003c\/li\u003e \u003cli\u003eTumbled Glass\u003c\/li\u003e \u003cli\u003eEmber Bed\u003c\/li\u003e \u003cli\u003eGlass Pane and Plug Kit Included\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eSpecifications:\u003c\/h3\u003e \u003ctable id=\"specs\"\u003e \u003ccaption\u003eSpecifications \/ Dimensions\u003c\/caption\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eSeries\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eRevillusion\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eREV24-NB\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eMPN\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e500005127\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eUPC\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e781052157125\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003ePlug-in\/Built-in Type\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eBuilt-In\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eVolts\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e120\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eWattage\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e1500\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eAmps\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e12.5\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eBTUs\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e5118\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eRemote\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eMood-Maker Remote\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eProduct Depth (inches)\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e12 1\/8\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eProduct Width (inches)\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e24 1\/4\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eProduct Height (inches)\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e22 7\/8\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eFraming Depth (inches)\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e12 1\/2\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eFraming Width (inches)\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e24 5\/8\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eFraming Height (inches)\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e22 3\/8\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eWarranty\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e2 Year Limited\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003eWarranty:\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. If the problem is due to a defective part, then it will be considered a warranty issue. However, certain circumstances may warrant special exceptions, but it is unlikely that both a freight and warranty claim will be necessary simultaneously.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eReturn Policy:\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e","brand":"Dimplex","offers":[{"title":"Neutral Brick","offer_id":54988672172371,"sku":"REV24 -NB","price":970.19,"currency_code":"USD","in_stock":true},{"title":"Weathered Concrete","offer_id":54988672205139,"sku":"REV24 -WC","price":970.19,"currency_code":"USD","in_stock":true},{"title":"Black","offer_id":54988672237907,"sku":"REV24-BL","price":970.19,"currency_code":"USD","in_stock":true},{"title":"Herringbone","offer_id":54988672270675,"sku":"REV24-HB","price":970.19,"currency_code":"USD","in_stock":true}]},{"product_id":"dimplex-optimyst®-rgb-cassette-20-built-in-water-vapor-fireplace","title":"Dimplex Optimyst® RGB Cassette 20\" Built-In Water Vapor Fireplace","description":"\u003cp data-end=\"491\" data-start=\"93\"\u003eTransform any space with the reimagined \u003cstrong data-end=\"165\" data-start=\"133\"\u003eOptimyst Cassette by Dimplex\u003c\/strong\u003e—a cutting-edge fireplace solution that blends stunning realism with complete design freedom. Featuring patented Optimyst® technology, this innovative cassette uses ultra-fine water vapor to create remarkably lifelike flames that remain cool to the touch, delivering a safe and captivating fire experience for any environment.\u003c\/p\u003e \u003cp data-end=\"816\" data-start=\"493\"\u003eDesigned to be viewed from any angle, the Optimyst Cassette is ideal for see-through feature walls, three-sided installations, or open-concept layouts. With no need for venting or gas lines, it offers unparalleled flexibility for both residential and commercial applications, all while remaining virtually maintenance-free.\u003c\/p\u003e \u003ch3 data-end=\"816\" data-start=\"493\"\u003eFeatures:\u003c\/h3\u003e \u003cul\u003e \u003cli class=\"product-features__item\"\u003ePatented Optimyst Technology - Produces highly lifelike water vapor flames that are cool to the touch, creating a safe and enjoyable experience.\u003c\/li\u003e \u003cli class=\"product-features__item\"\u003eCustomizable Flame Colors - Features five flame color options: natural orange, blue, violet, red, and aquamarine.\u003c\/li\u003e \u003cli class=\"product-features__item\"\u003eComplete App Control - Compatible with the Flame Connect App, allowing for customization over flame colors, intensity, crackling sounds, and the ability to save your own moods.\u003c\/li\u003e \u003cli class=\"product-features__item\"\u003eFlexible Design \u0026amp; Viewing - Flames can be admired from any angle, supporting installation in see-through, three-sided, or open-concept layouts.\u003c\/li\u003e \u003cli class=\"product-features__item\"\u003eClean \u0026amp; Maintenance-Free - Requires no venting or gas lines as it runs on advanced water vapor technology, making it a simple, maintenance-free fireplace solution.\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eSpecifications:\u003c\/h3\u003e \u003cul class=\"product-details__specifications-table--spec-list no-img\"\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eProduct Height (in)\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e9.5\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eProduct Depth\/Length (in)\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e12\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eProduct Weight (kg)\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e24.19\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eProduct Width(in)\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e20\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eBuilt-in Thermostat\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003eNo\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eWattage\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e230\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eVoltage\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e120V\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eWarranty\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e2 yr limited\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eModel #\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003eCDFI500-PRO-RGB\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eBattery Size in Remote Control\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003eCR2032\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eAutomatic Shut-Off\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003eYes\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eBattery Technology in Remote Control\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003eAlkaline\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eElectric Connection\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003eHard Wired\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eSafety Agency Certification File\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003eE71416\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e\u003cspan class=\"spec-desription\"\u003eWarranty:\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. If the problem is due to a defective part, then it will be considered a warranty issue. However, certain circumstances may warrant special exceptions, but it is unlikely that both a freight and warranty claim will be necessary simultaneously.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eReturn Policy:\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process. \u003c\/span\u003e\u003c\/p\u003e","brand":"Dimplex","offers":[{"title":"Default Title","offer_id":54988672434515,"sku":"CDFI500-RGB","price":1448.99,"currency_code":"USD","in_stock":true}]},{"product_id":"dimplex-optimyst-pro-box-40-built-in-water-vapor-firebox","title":"DIMPLEX OPTIMYST RGB PRO BOX 40\" BUILT-IN WATER VAPOR FIREBOX","description":"\u003cp\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cstrong data-start=\"349\" data-end=\"384\"\u003eDimplex Optimyst Pro Box Series\u003c\/strong\u003e\u003cspan\u003e lets you turn bold fireplace concepts into reality using cutting-edge water vapor technology. Available in 1000mm and 1500mm sizes, these built-in units create ultra-realistic flames and smoke effects using ultrasonic mist—completely cool to the touch and safe for any space. The included high-gloss backer panel allows for \u003c\/span\u003e\u003cstrong data-start=\"709\" data-end=\"753\"\u003esingle-sided or see-through installation\u003c\/strong\u003e\u003cspan\u003e, and the fan-forced heater adds supplemental warmth up to 400 sq. ft. Optional rear glass and plumbing kits expand flexibility even further, making these the go-to choice for high-end residential and commercial designs.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eFeatures:\u003c\/span\u003e\u003c\/h3\u003e \u003cul data-start=\"1001\" data-end=\"1929\"\u003e \u003cli data-start=\"1001\" data-end=\"1107\"\u003e \u003cp data-start=\"1003\" data-end=\"1107\"\u003e\u003cstrong data-start=\"1003\" data-end=\"1033\"\u003eRevolutionary Flame Effect\u003c\/strong\u003e – Patented Optimyst® ultrasonic mist simulates realistic flames and smoke\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1108\" data-end=\"1252\"\u003e \u003cp data-start=\"1110\" data-end=\"1252\"\u003e\u003cstrong data-start=\"1110\" data-end=\"1132\"\u003eConvertible Design\u003c\/strong\u003e – Install as \u003cstrong data-start=\"1146\" data-end=\"1162\"\u003esingle-sided\u003c\/strong\u003e or convert to \u003cstrong data-start=\"1177\" data-end=\"1192\"\u003esee-through\u003c\/strong\u003e by removing the backer panel \u003cem data-start=\"1222\" data-end=\"1252\"\u003e(glass pane sold separately)\u003c\/em\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1253\" data-end=\"1344\"\u003e \u003cp data-start=\"1255\" data-end=\"1344\"\u003e\u003cstrong data-start=\"1255\" data-end=\"1278\"\u003eFlame Width Control\u003c\/strong\u003e – Included spacers and slots let you customize flame presentation\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1345\" data-end=\"1464\"\u003e \u003cp data-start=\"1347\" data-end=\"1464\"\u003e\u003cstrong data-start=\"1347\" data-end=\"1368\"\u003eSupplemental Heat\u003c\/strong\u003e – Fan-forced heater warms up to \u003cstrong data-start=\"1401\" data-end=\"1416\"\u003e400 sq. ft.\u003c\/strong\u003e, even in see-through mode (heats from one side)\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1465\" data-end=\"1542\"\u003e \u003cp data-start=\"1467\" data-end=\"1542\"\u003e\u003cstrong data-start=\"1467\" data-end=\"1506\"\u003eHard-Wired for Seamless Integration\u003c\/strong\u003e – Ideal for permanent installations\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1543\" data-end=\"1656\"\u003e \u003cp data-start=\"1545\" data-end=\"1656\"\u003e\u003cstrong data-start=\"1545\" data-end=\"1561\"\u003eCustomizable\u003c\/strong\u003e – Optional plumbing kit (sold separately) allows for continuous water supply via copper piping\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1657\" data-end=\"1761\"\u003e \u003cp data-start=\"1659\" data-end=\"1761\"\u003e\u003cstrong data-start=\"1659\" data-end=\"1691\"\u003eCommercial-Grade Flexibility\u003c\/strong\u003e – Stunning visual centerpiece for lobbies, lounges, or designer homes\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1762\" data-end=\"1835\"\u003e \u003cp data-start=\"1764\" data-end=\"1835\"\u003e\u003cstrong data-start=\"1764\" data-end=\"1781\"\u003eSafe to Touch\u003c\/strong\u003e – Cool mist flame effect ensures worry-free enjoyment\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1836\" data-end=\"1929\"\u003e \u003cp data-start=\"1838\" data-end=\"1929\"\u003e\u003cstrong data-start=\"1838\" data-end=\"1868\"\u003eDesigned for Custom Builds\u003c\/strong\u003e – Clean-lined, frameless finish blends with modern interiors\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eSpecifications:\u003c\/h3\u003e \u003ctable data-start=\"1968\" data-end=\"4250\" class=\"w-fit min-w-(--thread-content-width)\"\u003e \u003cthead data-start=\"1968\" data-end=\"2082\"\u003e \u003ctr data-start=\"1968\" data-end=\"2082\"\u003e \u003cth data-start=\"1968\" data-end=\"2003\" data-col-size=\"sm\"\u003eSpecification\u003c\/th\u003e \u003cth data-start=\"2003\" data-end=\"2042\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"2005\" data-end=\"2020\"\u003e40\"\u003c\/strong\u003e\u003c\/th\u003e \u003cth data-start=\"2042\" data-end=\"2082\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"2044\" data-end=\"2059\"\u003e60\"\u003c\/strong\u003e\u003c\/th\u003e \u003c\/tr\u003e \u003c\/thead\u003e \u003ctbody data-start=\"2198\" data-end=\"4250\"\u003e \u003ctr data-start=\"2198\" data-end=\"2311\"\u003e \u003ctd data-start=\"2198\" data-end=\"2232\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"2200\" data-end=\"2221\"\u003eModel\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"2232\" data-end=\"2271\"\u003e\u003cstrong data-start=\"2005\" data-end=\"2020\"\u003eGBF1000-PRO\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"2271\" data-end=\"2311\"\u003e\u003cstrong data-start=\"2044\" data-end=\"2059\"\u003eGBF1500-PRO\u003c\/strong\u003e\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"2540\" data-end=\"2653\"\u003e \u003ctd data-start=\"2540\" data-end=\"2574\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"2542\" data-end=\"2564\"\u003eProduct Width (in)\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"2574\" data-end=\"2613\"\u003e46.63\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"2613\" data-end=\"2653\"\u003e65.00\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"2654\" data-end=\"2767\"\u003e \u003ctd data-start=\"2654\" data-end=\"2688\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"2656\" data-end=\"2679\"\u003eProduct Height (in)\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"2688\" data-end=\"2727\"\u003e31.75\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"2727\" data-end=\"2767\"\u003e32.00\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"2768\" data-end=\"2881\"\u003e \u003ctd data-start=\"2768\" data-end=\"2802\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"2770\" data-end=\"2792\"\u003eProduct Depth (in)\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"2802\" data-end=\"2841\"\u003e16.25\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"2841\" data-end=\"2881\"\u003e16.25\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"3111\" data-end=\"3224\"\u003e \u003ctd data-start=\"3111\" data-end=\"3145\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"3113\" data-end=\"3124\"\u003eVoltage\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3145\" data-end=\"3184\"\u003e120 V\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3184\" data-end=\"3224\"\u003e120 V\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"3225\" data-end=\"3338\"\u003e \u003ctd data-start=\"3225\" data-end=\"3259\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"3227\" data-end=\"3238\"\u003eWattage\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3259\" data-end=\"3298\"\u003e1460 W\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3298\" data-end=\"3338\"\u003eN\/A\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"3339\" data-end=\"3452\"\u003e \u003ctd data-start=\"3339\" data-end=\"3373\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"3341\" data-end=\"3349\"\u003eAmps\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3373\" data-end=\"3412\"\u003e12.25 A\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3412\" data-end=\"3452\"\u003e12.4 A\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"3453\" data-end=\"3566\"\u003e \u003ctd data-start=\"3453\" data-end=\"3487\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"3455\" data-end=\"3475\"\u003eAdjustable Flame\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3487\" data-end=\"3526\"\u003eYes\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3526\" data-end=\"3566\"\u003eYes\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"3567\" data-end=\"3680\"\u003e \u003ctd data-start=\"3567\" data-end=\"3601\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"3569\" data-end=\"3594\"\u003eAdjustable Brightness\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3601\" data-end=\"3640\"\u003eNo\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3640\" data-end=\"3680\"\u003eNo\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"3681\" data-end=\"3794\"\u003e \u003ctd data-start=\"3681\" data-end=\"3715\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"3683\" data-end=\"3703\"\u003eHeating Coverage\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3715\" data-end=\"3754\"\u003eUp to 400 sq. ft. (one side only)\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3754\" data-end=\"3794\"\u003eUp to 400 sq. ft. (one side only)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"3795\" data-end=\"3908\"\u003e \u003ctd data-start=\"3795\" data-end=\"3829\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"3797\" data-end=\"3817\"\u003ePower Connection\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3829\" data-end=\"3868\"\u003eHard-Wired\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3868\" data-end=\"3908\"\u003eHard-Wired\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"4023\" data-end=\"4136\"\u003e \u003ctd data-start=\"4023\" data-end=\"4057\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"4025\" data-end=\"4037\"\u003eWarranty\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"4057\" data-end=\"4096\"\u003e2-Year Limited Warranty\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"4096\" data-end=\"4136\"\u003e2-Year Limited Warranty\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"4137\" data-end=\"4250\"\u003e \u003ctd data-start=\"4137\" data-end=\"4171\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"4139\" data-end=\"4150\"\u003ePROP 65\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"4171\" data-end=\"4210\"\u003eYes\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"4210\" data-end=\"4250\"\u003eYes\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003cp\u003e \u003c\/p\u003e \u003cdiv class=\"product-specs__electric\"\u003e \u003cdiv class=\"Product-table product-specs__electric-list\"\u003e \u003cdiv class=\"Product-table-row product-specs__electric-item\"\u003e \u003ch3\u003eAbout Dimplex\u003c\/h3\u003e \u003cp\u003eDimplex is a leading company in the electric heating solutions and fireplace industry. Since its establishment in 1973, Dimplex has been providing energy-efficient and environmentally-friendly products to customers worldwide. Their products are designed to offer optimal comfort and convenience to customers, while reducing their energy consumption and costs.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eOne of Dimplex's main advantages is their commitment to innovation. They continuously invest in research and development to create new technologies and designs that improve the performance and energy efficiency of their products. As a result, Dimplex has received numerous awards and accolades for their innovative solutions.\u003c\/p\u003e \u003cp\u003e Another key advantage of Dimplex's products is their versatility. They offer a wide range of products suitable for various settings, including electric fireplaces, electric stoves, baseboard heaters, and wall-mounted heaters. Additionally, their products can be controlled with a mobile app, which allows customers to manage their heating preferences from anywhere at any time. This level of control and convenience has made Dimplex a popular choice for both residential and commercial customers.\u003c\/p\u003e \u003ch3\u003eWarranty\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. If the problem is due to a defective part, then it will be considered a warranty issue. However, certain circumstances may warrant special exceptions, but it is unlikely that both a freight and warranty claim will be necessary simultaneously.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eReturn Policy\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e \u003cbr\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003cp\u003e \u003c\/p\u003e","brand":"Dimplex","offers":[{"title":"Default Title","offer_id":54988672598355,"sku":"CBX1000-AM","price":3946.94,"currency_code":"USD","in_stock":true}]},{"product_id":"dimplex-optimyst-pro-box-60-built-in-water-vapor-firebox","title":"DIMPLEX OPTIMYST RGB PRO BOX 60\" BUILT-IN WATER VAPOR FIREBOX","description":"\u003cp\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cstrong data-start=\"349\" data-end=\"384\"\u003eDimplex Optimyst Pro Box Series\u003c\/strong\u003e\u003cspan\u003e lets you turn bold fireplace concepts into reality using cutting-edge water vapor technology. Available in 1000mm and 1500mm sizes, these built-in units create ultra-realistic flames and smoke effects using ultrasonic mist—completely cool to the touch and safe for any space. The included high-gloss backer panel allows for \u003c\/span\u003e\u003cstrong data-start=\"709\" data-end=\"753\"\u003esingle-sided or see-through installation\u003c\/strong\u003e\u003cspan\u003e, and the fan-forced heater adds supplemental warmth up to 400 sq. ft. Optional rear glass and plumbing kits expand flexibility even further, making these the go-to choice for high-end residential and commercial designs.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eFeatures:\u003c\/span\u003e\u003c\/h3\u003e \u003cul data-start=\"1001\" data-end=\"1929\"\u003e \u003cli data-start=\"1001\" data-end=\"1107\"\u003e \u003cp data-start=\"1003\" data-end=\"1107\"\u003e\u003cstrong data-start=\"1003\" data-end=\"1033\"\u003eRevolutionary Flame Effect\u003c\/strong\u003e – Patented Optimyst® ultrasonic mist simulates realistic flames and smoke\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1108\" data-end=\"1252\"\u003e \u003cp data-start=\"1110\" data-end=\"1252\"\u003e\u003cstrong data-start=\"1110\" data-end=\"1132\"\u003eConvertible Design\u003c\/strong\u003e – Install as \u003cstrong data-start=\"1146\" data-end=\"1162\"\u003esingle-sided\u003c\/strong\u003e or convert to \u003cstrong data-start=\"1177\" data-end=\"1192\"\u003esee-through\u003c\/strong\u003e by removing the backer panel \u003cem data-start=\"1222\" data-end=\"1252\"\u003e(glass pane sold separately)\u003c\/em\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1253\" data-end=\"1344\"\u003e \u003cp data-start=\"1255\" data-end=\"1344\"\u003e\u003cstrong data-start=\"1255\" data-end=\"1278\"\u003eFlame Width Control\u003c\/strong\u003e – Included spacers and slots let you customize flame presentation\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1345\" data-end=\"1464\"\u003e \u003cp data-start=\"1347\" data-end=\"1464\"\u003e\u003cstrong data-start=\"1347\" data-end=\"1368\"\u003eSupplemental Heat\u003c\/strong\u003e – Fan-forced heater warms up to \u003cstrong data-start=\"1401\" data-end=\"1416\"\u003e400 sq. ft.\u003c\/strong\u003e, even in see-through mode (heats from one side)\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1465\" data-end=\"1542\"\u003e \u003cp data-start=\"1467\" data-end=\"1542\"\u003e\u003cstrong data-start=\"1467\" data-end=\"1506\"\u003eHard-Wired for Seamless Integration\u003c\/strong\u003e – Ideal for permanent installations\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1543\" data-end=\"1656\"\u003e \u003cp data-start=\"1545\" data-end=\"1656\"\u003e\u003cstrong data-start=\"1545\" data-end=\"1561\"\u003eCustomizable\u003c\/strong\u003e – Optional plumbing kit (sold separately) allows for continuous water supply via copper piping\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1657\" data-end=\"1761\"\u003e \u003cp data-start=\"1659\" data-end=\"1761\"\u003e\u003cstrong data-start=\"1659\" data-end=\"1691\"\u003eCommercial-Grade Flexibility\u003c\/strong\u003e – Stunning visual centerpiece for lobbies, lounges, or designer homes\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1762\" data-end=\"1835\"\u003e \u003cp data-start=\"1764\" data-end=\"1835\"\u003e\u003cstrong data-start=\"1764\" data-end=\"1781\"\u003eSafe to Touch\u003c\/strong\u003e – Cool mist flame effect ensures worry-free enjoyment\u003c\/p\u003e \u003c\/li\u003e \u003cli data-start=\"1836\" data-end=\"1929\"\u003e \u003cp data-start=\"1838\" data-end=\"1929\"\u003e\u003cstrong data-start=\"1838\" data-end=\"1868\"\u003eDesigned for Custom Builds\u003c\/strong\u003e – Clean-lined, frameless finish blends with modern interiors\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eSpecifications:\u003c\/h3\u003e \u003ctable data-start=\"1968\" data-end=\"4250\" class=\"w-fit min-w-(--thread-content-width)\"\u003e \u003cthead data-start=\"1968\" data-end=\"2082\"\u003e \u003ctr data-start=\"1968\" data-end=\"2082\"\u003e \u003cth data-start=\"1968\" data-end=\"2003\" data-col-size=\"sm\"\u003eSpecification\u003c\/th\u003e \u003cth data-start=\"2003\" data-end=\"2042\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"2005\" data-end=\"2020\"\u003e40\"\u003c\/strong\u003e\u003c\/th\u003e \u003cth data-start=\"2042\" data-end=\"2082\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"2044\" data-end=\"2059\"\u003e60\"\u003c\/strong\u003e\u003c\/th\u003e \u003c\/tr\u003e \u003c\/thead\u003e \u003ctbody data-start=\"2198\" data-end=\"4250\"\u003e \u003ctr data-start=\"2198\" data-end=\"2311\"\u003e \u003ctd data-start=\"2198\" data-end=\"2232\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"2200\" data-end=\"2221\"\u003eModel\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"2232\" data-end=\"2271\"\u003e\u003cstrong data-start=\"2005\" data-end=\"2020\"\u003eGBF1000-PRO\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"2271\" data-end=\"2311\"\u003e\u003cstrong data-start=\"2044\" data-end=\"2059\"\u003eGBF1500-PRO\u003c\/strong\u003e\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"2540\" data-end=\"2653\"\u003e \u003ctd data-start=\"2540\" data-end=\"2574\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"2542\" data-end=\"2564\"\u003eProduct Width (in)\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"2574\" data-end=\"2613\"\u003e46.63\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"2613\" data-end=\"2653\"\u003e65.00\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"2654\" data-end=\"2767\"\u003e \u003ctd data-start=\"2654\" data-end=\"2688\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"2656\" data-end=\"2679\"\u003eProduct Height (in)\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"2688\" data-end=\"2727\"\u003e31.75\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"2727\" data-end=\"2767\"\u003e32.00\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"2768\" data-end=\"2881\"\u003e \u003ctd data-start=\"2768\" data-end=\"2802\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"2770\" data-end=\"2792\"\u003eProduct Depth (in)\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"2802\" data-end=\"2841\"\u003e16.25\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"2841\" data-end=\"2881\"\u003e16.25\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"3111\" data-end=\"3224\"\u003e \u003ctd data-start=\"3111\" data-end=\"3145\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"3113\" data-end=\"3124\"\u003eVoltage\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3145\" data-end=\"3184\"\u003e120 V\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3184\" data-end=\"3224\"\u003e120 V\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"3225\" data-end=\"3338\"\u003e \u003ctd data-start=\"3225\" data-end=\"3259\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"3227\" data-end=\"3238\"\u003eWattage\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3259\" data-end=\"3298\"\u003e1460 W\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3298\" data-end=\"3338\"\u003eN\/A\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"3339\" data-end=\"3452\"\u003e \u003ctd data-start=\"3339\" data-end=\"3373\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"3341\" data-end=\"3349\"\u003eAmps\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3373\" data-end=\"3412\"\u003e12.25 A\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3412\" data-end=\"3452\"\u003e12.4 A\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"3453\" data-end=\"3566\"\u003e \u003ctd data-start=\"3453\" data-end=\"3487\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"3455\" data-end=\"3475\"\u003eAdjustable Flame\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3487\" data-end=\"3526\"\u003eYes\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3526\" data-end=\"3566\"\u003eYes\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"3567\" data-end=\"3680\"\u003e \u003ctd data-start=\"3567\" data-end=\"3601\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"3569\" data-end=\"3594\"\u003eAdjustable Brightness\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3601\" data-end=\"3640\"\u003eNo\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3640\" data-end=\"3680\"\u003eNo\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"3681\" data-end=\"3794\"\u003e \u003ctd data-start=\"3681\" data-end=\"3715\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"3683\" data-end=\"3703\"\u003eHeating Coverage\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3715\" data-end=\"3754\"\u003eUp to 400 sq. ft. (one side only)\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3754\" data-end=\"3794\"\u003eUp to 400 sq. ft. (one side only)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"3795\" data-end=\"3908\"\u003e \u003ctd data-start=\"3795\" data-end=\"3829\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"3797\" data-end=\"3817\"\u003ePower Connection\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3829\" data-end=\"3868\"\u003eHard-Wired\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"3868\" data-end=\"3908\"\u003eHard-Wired\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"4023\" data-end=\"4136\"\u003e \u003ctd data-start=\"4023\" data-end=\"4057\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"4025\" data-end=\"4037\"\u003eWarranty\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"4057\" data-end=\"4096\"\u003e2-Year Limited Warranty\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"4096\" data-end=\"4136\"\u003e2-Year Limited Warranty\u003c\/td\u003e \u003c\/tr\u003e \u003ctr data-start=\"4137\" data-end=\"4250\"\u003e \u003ctd data-start=\"4137\" data-end=\"4171\" data-col-size=\"sm\"\u003e\u003cstrong data-start=\"4139\" data-end=\"4150\"\u003ePROP 65\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"4171\" data-end=\"4210\"\u003eYes\u003c\/td\u003e \u003ctd data-col-size=\"sm\" data-start=\"4210\" data-end=\"4250\"\u003eYes\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003cp\u003e \u003c\/p\u003e \u003cdiv class=\"product-specs__electric\"\u003e \u003cdiv class=\"Product-table product-specs__electric-list\"\u003e \u003cdiv class=\"Product-table-row product-specs__electric-item\"\u003e \u003ch3\u003eAbout Dimplex\u003c\/h3\u003e \u003cp\u003eDimplex is a leading company in the electric heating solutions and fireplace industry. Since its establishment in 1973, Dimplex has been providing energy-efficient and environmentally-friendly products to customers worldwide. Their products are designed to offer optimal comfort and convenience to customers, while reducing their energy consumption and costs.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eOne of Dimplex's main advantages is their commitment to innovation. They continuously invest in research and development to create new technologies and designs that improve the performance and energy efficiency of their products. As a result, Dimplex has received numerous awards and accolades for their innovative solutions.\u003c\/p\u003e \u003cp\u003e Another key advantage of Dimplex's products is their versatility. They offer a wide range of products suitable for various settings, including electric fireplaces, electric stoves, baseboard heaters, and wall-mounted heaters. Additionally, their products can be controlled with a mobile app, which allows customers to manage their heating preferences from anywhere at any time. This level of control and convenience has made Dimplex a popular choice for both residential and commercial customers.\u003c\/p\u003e \u003ch3\u003eWarranty\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. If the problem is due to a defective part, then it will be considered a warranty issue. However, certain circumstances may warrant special exceptions, but it is unlikely that both a freight and warranty claim will be necessary simultaneously.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eReturn Policy\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e \u003cbr\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003cp\u003e \u003c\/p\u003e","brand":"Dimplex","offers":[{"title":"Default Title","offer_id":54988672696659,"sku":"CBX1500-AM","price":5984.99,"currency_code":"USD","in_stock":true}]},{"product_id":"dimplex-optimyst-pro-1000-built-in-electric-fireplace","title":"Dimplex Optimyst Pro 1000 Built-In Electric Fireplace","description":"\u003cp data-end=\"535\" data-start=\"80\"\u003eTreat your family, friends, and guests to an incredibly realistic fire experience with the Dimplex Optimyst Pro 1000 Built-In Electric Fireplace. Featuring Dimplex’s patented, award-winning Optimyst flame technology, this advanced firebox uses ultrasonic vapor combined with LED lighting to create the lifelike illusion of drifting smoke and dancing flames. The effect is so natural and convincing that many people mistake it for a real wood-burning fire.\u003c\/p\u003e \u003cp data-end=\"787\" data-start=\"537\"\u003eCustomize the look with your choice of media—sticks, stones, glass, and more (not included)—using the integrated media tray. Designed for built-in applications, the unit requires hard-wired installation and may need a qualified electrician for setup.\u003c\/p\u003e \u003ch3 data-end=\"787\" data-start=\"537\"\u003eFeatures:\u003c\/h3\u003e \u003cdiv\u003e \u003cul class=\"Product-features\"\u003e \u003cli class=\"Product-feature\"\u003eStunning Optimyst flame effect - Water vapor creates flame \u0026amp; smoke illusion\u003c\/li\u003e \u003cli class=\"Product-feature\"\u003eCustomizable flame width - Adjustable spacers allow you to create your own pattern \u0026amp; flame sizes\u003c\/li\u003e \u003cli class=\"Product-feature\"\u003eSingle or double sided look - Back panel can be removed for see-through look (Glass panel accessory required - Sold separately)\u003c\/li\u003e \u003cli class=\"Product-feature\"\u003eSupplemental heater warms up to 400 Sq. Ft.\u003c\/li\u003e \u003cli class=\"Product-feature\"\u003eIntegrated sound system adds fire crackling effects\u003c\/li\u003e \u003cli class=\"Product-feature\"\u003eHighly energy efficient operation\u003c\/li\u003e \u003cli class=\"Product-feature\"\u003eIncludes multi-function remote control\u003c\/li\u003e \u003c\/ul\u003e \u003cbr\u003e \u003c\/div\u003e \u003cdiv class=\"flame-feature\"\u003e \u003cdiv class=\"title\"\u003e\u003cb\u003eWhat's Included?\u003c\/b\u003e\u003c\/div\u003e \u003cul class=\"Product-features\"\u003e \u003cli class=\"Product-feature\"\u003e46\" Electric Firebox\u003c\/li\u003e \u003cli class=\"Product-feature\"\u003eMulti-Function Remote \u0026amp; 2 Year Warranty \u003cdiv class=\"flame-feature\"\u003e\u003cbr\u003e\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eSpecifications:\u003c\/h3\u003e \u003cdiv class=\"product-specs__details\"\u003e \u003cdiv class=\"Product-table product-specs__details-list\"\u003e \u003cdiv class=\"Product-table-row product-specs__details-item\"\u003e \u003cspan class=\"product-specs__details-item-label\"\u003eDimensions\u003c\/span\u003e\u003cspan class=\"product-specs__details-item-value\"\u003e46.625\" W x 31.75\" H x 16.25\" D\u003c\/span\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__details-item\"\u003e \u003cspan class=\"product-specs__details-item-label\"\u003eBrand\u003c\/span\u003e\u003cspan class=\"product-specs__details-item-value\"\u003eDimplex\u003c\/span\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__details-item\"\u003e \u003cspan class=\"product-specs__details-item-label\"\u003eFinish\u003c\/span\u003e\u003cspan class=\"product-specs__details-item-value\"\u003eBlack\u003c\/span\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__details-item\"\u003e \u003cspan class=\"product-specs__details-item-label\"\u003eInstallation\u003c\/span\u003e\u003cspan class=\"product-specs__details-item-value\"\u003eRecessed\u003c\/span\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__details-item\"\u003e \u003cspan class=\"product-specs__details-item-label\"\u003eMounting Options\u003c\/span\u003e\u003cspan class=\"product-specs__details-item-value\"\u003eFully Recessed\u003c\/span\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__details-item\"\u003e \u003cspan class=\"product-specs__details-item-label\"\u003eStyle\u003c\/span\u003e\u003cspan class=\"product-specs__details-item-value\"\u003eContemporary\u003c\/span\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__details-item\"\u003e \u003cspan class=\"product-specs__details-item-label\"\u003eShipping Weight\u003c\/span\u003e\u003cspan class=\"product-specs__details-item-value\"\u003e91.6lb\u003c\/span\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__details-item\"\u003e \u003cspan class=\"product-specs__details-item-label\"\u003eProduct ID\u003c\/span\u003e\u003cspan class=\"product-specs__details-item-value\"\u003eGBF1000-PRO\u003c\/span\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003cdiv class=\"product-specs__electric\"\u003e \u003ch5 data-uw-rm-heading=\"level\" aria-level=\"2\" role=\"heading\" class=\"product-specs__electric-title\"\u003eElectrical\u003c\/h5\u003e \u003cdiv class=\"Product-table product-specs__electric-list\"\u003e \u003cdiv class=\"Product-table-row product-specs__electric-item\"\u003e \u003cspan class=\"product-specs__electric-item-label\"\u003eVolts\u003c\/span\u003e\u003cspan class=\"product-specs__electric-item-value\"\u003e120\u003c\/span\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__electric-item\"\u003e \u003cspan class=\"product-specs__electric-item-label\"\u003eAmps\u003c\/span\u003e\u003cspan class=\"product-specs__electric-item-value\"\u003e12.17\u003c\/span\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__electric-item\"\u003e \u003cspan class=\"product-specs__electric-item-label\"\u003eWatts\u003c\/span\u003e\u003cspan class=\"product-specs__electric-item-value\"\u003e1460\u003c\/span\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__electric-item\"\u003e \u003cspan class=\"product-specs__electric-item-label\"\u003eWiring\u003c\/span\u003e\u003cspan class=\"product-specs__electric-item-value\"\u003eDirect-Wire\u003c\/span\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__electric-item\"\u003e \u003cspan class=\"product-specs__electric-item-label\"\u003eBulb Type\u003c\/span\u003e\u003cspan class=\"product-specs__electric-item-value\"\u003eLED\u003c\/span\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__electric-item\"\u003e \u003cspan class=\"product-specs__electric-item-label\"\u003eBTUs\u003c\/span\u003e\u003cspan class=\"product-specs__electric-item-value\"\u003e4981\u003c\/span\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__electric-item\"\u003e \u003cspan class=\"product-specs__electric-item-label\"\u003eSupplemental Heating Area\u003c\/span\u003e\u003cspan class=\"product-specs__electric-item-value\"\u003e400 sqft\u003c\/span\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__electric-item\"\u003e \u003cspan class=\"product-specs__electric-item-label\"\u003eHeat Location\u003c\/span\u003e\u003cspan class=\"product-specs__electric-item-value\"\u003eTop - One Side Venting Only\u003c\/span\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__electric-item\"\u003e \u003cspan class=\"product-specs__electric-item-label\"\u003eRemote Control Options\u003c\/span\u003e\u003cspan class=\"product-specs__electric-item-value\"\u003eMulti-function\u003c\/span\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__electric-item\"\u003e \u003cspan class=\"product-specs__electric-item-value\"\u003e\u003c\/span\u003e\u003cbr\u003e \u003c\/div\u003e \u003cdiv class=\"Product-table-row product-specs__electric-item\"\u003e \u003ch3\u003eAbout Dimplex\u003c\/h3\u003e \u003cp\u003eDimplex is a leading company in the electric heating solutions and fireplace industry. Since its establishment in 1973, Dimplex has been providing energy-efficient and environmentally-friendly products to customers worldwide. Their products are designed to offer optimal comfort and convenience to customers, while reducing their energy consumption and costs.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eOne of Dimplex's main advantages is their commitment to innovation. They continuously invest in research and development to create new technologies and designs that improve the performance and energy efficiency of their products. As a result, Dimplex has received numerous awards and accolades for their innovative solutions.\u003c\/p\u003e \u003cp\u003e Another key advantage of Dimplex's products is their versatility. They offer a wide range of products suitable for various settings, including electric fireplaces, electric stoves, baseboard heaters, and wall-mounted heaters. Additionally, their products can be controlled with a mobile app, which allows customers to manage their heating preferences from anywhere at any time. This level of control and convenience has made Dimplex a popular choice for both residential and commercial customers.\u003c\/p\u003e \u003ch3\u003eWarranty\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. If the problem is due to a defective part, then it will be considered a warranty issue. However, certain circumstances may warrant special exceptions, but it is unlikely that both a freight and warranty claim will be necessary simultaneously.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eReturn Policy\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e \u003cbr\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003cp\u003e \u003c\/p\u003e \u003c\/div\u003e","brand":"Dimplex","offers":[{"title":"Default Title","offer_id":54988672827731,"sku":"500004329","price":3779.99,"currency_code":"USD","in_stock":true}]},{"product_id":"dimplex-revillusion-42-built-in-electric-firebox","title":"Dimplex Revillusion 42\" Built-In Electric Firebox","description":"\u003cp\u003eDimplex Rev42-HB Revillusion 42\" Built-In Electric Firebox with Herringbone Background 500005737\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eBring the timeless charm of a fireplace into any space with the Dimplex Revillusion Built-in Electric Firebox—featuring ultra-realistic flames, handcrafted logs, and a choice of four stunning backer styles to suit any design vision.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eThe Dimplex Revillusion Built-in Electric Firebox reimagines the traditional fireplace experience with revolutionary flame technology and thoughtful design. Its patented flame effect and translucent panel create the illusion of fire emerging from within the logs, while handcrafted Realogs glow with lifelike warmth. With a full-depth view and customizable lighting, Revillusion brings ambiance and comfort to any space.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eFeatures:\u003c\/span\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eThe Revillusion Flame effect patented technology delivers ultra-realistic flames that mimic the look of a natural fire.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eThe translucent Reflective Flame Panel enhances the illusion of flames rising from within the logs.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eAuthentic Realogs that are handcrafted from real wood with internal LED lighting for a lifelike, pulsating glow.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eWith Powerful Heating, the fan-forced heater warms spaces up to 1,000 sq. ft. on demand.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTimeless aesthetic gives a classic fireplace look that never goes out of style.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eThe ember bed features enhanced lighting and tumbled glass with black gravel, creating depth and a dynamic glow.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDesigned for built-in applications, Revillusion offers a hassle-free setup with no venting required, making it easy to bring warmth and ambiance to virtually any room.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eAvailable in Four Backer Finishes – Neutral Brick, Weathered Concrete, Herringbone, and Black for versatile design integration.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003e2 year limited warranty\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e*Includes Multi Function Remote\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003eAbout Dimplex\u003c\/h3\u003e \u003cp\u003eDimplex is a leading company in the electric heating solutions and fireplace industry. Since its establishment in 1973, Dimplex has been providing energy-efficient and environmentally-friendly products to customers worldwide. Their products are designed to offer optimal comfort and convenience to customers, while reducing their energy consumption and costs.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eOne of Dimplex's main advantages is their commitment to innovation. They continuously invest in research and development to create new technologies and designs that improve the performance and energy efficiency of their products. As a result, Dimplex has received numerous awards and accolades for their innovative solutions.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAnother key advantage of Dimplex's products is their versatility. They offer a wide range of products suitable for various settings, including electric fireplaces, electric stoves, baseboard heaters, and wall-mounted heaters. Additionally, their products can be controlled with a mobile app, which allows customers to manage their heating preferences from anywhere at any time. This level of control and convenience has made Dimplex a popular choice for both residential and commercial customers.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0687\/0735\/2871\/files\/dimplex-vector-logo_240x240.jpg?v=1689382930\" alt=\"\"\u003e\u003c\/p\u003e \u003ch3\u003eWarranty\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. If the problem is due to a defective part, then it will be considered a warranty issue. However, certain circumstances may warrant special exceptions, but it is unlikely that both a freight and warranty claim will be necessary simultaneously.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eReturn Policy\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e","brand":"Dimplex","offers":[{"title":"Weathered Concrete","offer_id":54988672991571,"sku":"REV42 -WC","price":1966.85,"currency_code":"USD","in_stock":true},{"title":"Herringbone","offer_id":54988673024339,"sku":"REV42-HB","price":1966.85,"currency_code":"USD","in_stock":true},{"title":"Black","offer_id":54988673057107,"sku":"REV42-BL","price":1966.85,"currency_code":"USD","in_stock":true},{"title":"Neutral Brick","offer_id":54988673089875,"sku":"REV42 -NB","price":1966.85,"currency_code":"USD","in_stock":true}]},{"product_id":"dimplex-revillusion-36-built-in-electric-firebox","title":"Dimplex  Revillusion 36\" Built-In Electric Firebox","description":"\u003cp\u003eDimplex Rev36-WC Revillusion 36\" Built-In Electric Firebox in Weathered Concrete Background 500005134\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eBring the timeless charm of a fireplace into any space with the Dimplex Revillusion Built-in Electric Firebox—featuring ultra-realistic flames, handcrafted logs, and a choice of four stunning backer styles to suit any design vision.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eThe Dimplex Revillusion Built-in Electric Firebox reimagines the traditional fireplace experience with revolutionary flame technology and thoughtful design. Its patented flame effect and translucent panel create the illusion of fire emerging from within the logs, while handcrafted Realogs glow with lifelike warmth. With a full-depth view and customizable lighting, Revillusion brings ambiance and comfort to any space.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eFeatures:\u003c\/span\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eThe Revillusion Flame effect patented technology delivers ultra-realistic flames that mimic the look of a natural fire.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eThe translucent Reflective Flame Panel enhances the illusion of flames rising from within the logs.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eAuthentic Realogs that are handcrafted from real wood with internal LED lighting for a lifelike, pulsating glow.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eWith Powerful Heating, the fan-forced heater warms spaces up to 1,000 sq. ft. on demand.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTimeless aesthetic gives a classic fireplace look that never goes out of style.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eThe ember bed features enhanced lighting and tumbled glass with black gravel, creating depth and a dynamic glow.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDesigned for built-in applications, Revillusion offers a hassle-free setup with no venting required, making it easy to bring warmth and ambiance to virtually any room.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eAvailable in Four Backer Finishes – Neutral Brick, Weathered Concrete, Herringbone, and Black for versatile design integration.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003e2 year limited warranty\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e*Includes Multi Function Remote\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003eAbout Dimplex\u003c\/h3\u003e \u003cp\u003eDimplex is a leading company in the electric heating solutions and fireplace industry. Since its establishment in 1973, Dimplex has been providing energy-efficient and environmentally-friendly products to customers worldwide. Their products are designed to offer optimal comfort and convenience to customers, while reducing their energy consumption and costs.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eOne of Dimplex's main advantages is their commitment to innovation. They continuously invest in research and development to create new technologies and designs that improve the performance and energy efficiency of their products. As a result, Dimplex has received numerous awards and accolades for their innovative solutions.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAnother key advantage of Dimplex's products is their versatility. They offer a wide range of products suitable for various settings, including electric fireplaces, electric stoves, baseboard heaters, and wall-mounted heaters. Additionally, their products can be controlled with a mobile app, which allows customers to manage their heating preferences from anywhere at any time. This level of control and convenience has made Dimplex a popular choice for both residential and commercial customers.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0687\/0735\/2871\/files\/dimplex-vector-logo_240x240.jpg?v=1689382930\"\u003e\u003c\/p\u003e \u003ch3\u003eWarranty\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. If the problem is due to a defective part, then it will be considered a warranty issue. However, certain circumstances may warrant special exceptions, but it is unlikely that both a freight and warranty claim will be necessary simultaneously.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eReturn Policy\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e","brand":"Dimplex","offers":[{"title":"Weathered Concrete","offer_id":54988673220947,"sku":"REV36 -NB","price":1714.85,"currency_code":"USD","in_stock":true},{"title":"Herringbone","offer_id":54988673253715,"sku":"REV36-HB","price":1714.85,"currency_code":"USD","in_stock":true},{"title":"Black","offer_id":54988673286483,"sku":"REV36-BL","price":1714.85,"currency_code":"USD","in_stock":true},{"title":"Neutral Brick","offer_id":54988673319251,"sku":"REV36 -NB","price":1714.85,"currency_code":"USD","in_stock":true}]},{"product_id":"dimplex-revillusion-portrait-36-built-in-electric-firebox","title":"Dimplex Revillusion Portrait 36\" Built-In Electric Firebox","description":"\u003cp\u003eDimplex Rev36P-BL Revillusion Portrait 36\" Built-In Electric Firebox with Black Background 500005449\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eBring the timeless charm of a fireplace into any space with the Dimplex Revillusion Built-in Electric Firebox—featuring ultra-realistic flames, handcrafted logs, and a choice of four stunning backer styles to suit any design vision.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eThe Dimplex Revillusion Built-in Electric Firebox reimagines the traditional fireplace experience with revolutionary flame technology and thoughtful design. Its patented flame effect and translucent panel create the illusion of fire emerging from within the logs, while handcrafted Realogs glow with lifelike warmth. With a full-depth view and customizable lighting, Revillusion brings ambiance and comfort to any space.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eFeatures:\u003c\/span\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eThe Revillusion Flame effect patented technology delivers ultra-realistic flames that mimic the look of a natural fire.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eThe translucent Reflective Flame Panel enhances the illusion of flames rising from within the logs.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eAuthentic Realogs that are handcrafted from real wood with internal LED lighting for a lifelike, pulsating glow.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eWith Powerful Heating, the fan-forced heater warms spaces up to 1,000 sq. ft. on demand.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTimeless aesthetic gives a classic fireplace look that never goes out of style.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eThe ember bed features enhanced lighting and tumbled glass with black gravel, creating depth and a dynamic glow.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDesigned for built-in applications, Revillusion offers a hassle-free setup with no venting required, making it easy to bring warmth and ambiance to virtually any room.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eAvailable in Four Backer Finishes – Neutral Brick, Weathered Concrete, Herringbone, and Black for versatile design integration.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003e2 year limited warranty\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e*Includes Multi Function Remote\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003eAbout Dimplex\u003c\/h3\u003e \u003cp\u003eDimplex is a leading company in the electric heating solutions and fireplace industry. Since its establishment in 1973, Dimplex has been providing energy-efficient and environmentally-friendly products to customers worldwide. Their products are designed to offer optimal comfort and convenience to customers, while reducing their energy consumption and costs.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eOne of Dimplex's main advantages is their commitment to innovation. They continuously invest in research and development to create new technologies and designs that improve the performance and energy efficiency of their products. As a result, Dimplex has received numerous awards and accolades for their innovative solutions.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAnother key advantage of Dimplex's products is their versatility. They offer a wide range of products suitable for various settings, including electric fireplaces, electric stoves, baseboard heaters, and wall-mounted heaters. Additionally, their products can be controlled with a mobile app, which allows customers to manage their heating preferences from anywhere at any time. This level of control and convenience has made Dimplex a popular choice for both residential and commercial customers.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0687\/0735\/2871\/files\/dimplex-vector-logo_240x240.jpg?v=1689382930\"\u003e\u003c\/p\u003e \u003ch3\u003eWarranty\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. If the problem is due to a defective part, then it will be considered a warranty issue. However, certain circumstances may warrant special exceptions, but it is unlikely that both a freight and warranty claim will be necessary simultaneously.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eReturn Policy\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e","brand":"Dimplex","offers":[{"title":"Black","offer_id":54988673450323,"sku":"REV36P-BL","price":1741.94,"currency_code":"USD","in_stock":true},{"title":"Weathered Concrete","offer_id":54988673483091,"sku":"REV36P-WC","price":1741.94,"currency_code":"USD","in_stock":true},{"title":"Herringbone","offer_id":54988673515859,"sku":"REV36P-HB","price":1741.94,"currency_code":"USD","in_stock":true},{"title":"Neutral Brick","offer_id":54988673548627,"sku":"REV36P-NB","price":1741.94,"currency_code":"USD","in_stock":true}]},{"product_id":"dimplex-revillusion-30-built-in-electric-firebox","title":"Dimplex  Revillusion 30\" Built-In Electric Firebox","description":"\u003cp\u003eDimplex Rev30-NB Revillusion 30\" Built-In Electric Firebox in Neutral Brick 500005130\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eBring the timeless charm of a fireplace into any space with the Dimplex Revillusion Built-in Electric Firebox—featuring ultra-realistic flames, handcrafted logs, and a choice of four stunning backer styles to suit any design vision.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eThe Dimplex Revillusion Built-in Electric Firebox reimagines the traditional fireplace experience with revolutionary flame technology and thoughtful design. Its patented flame effect and translucent panel create the illusion of fire emerging from within the logs, while handcrafted Realogs glow with lifelike warmth. With a full-depth view and customizable lighting, Revillusion brings ambiance and comfort to any space.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eFeatures:\u003c\/span\u003e\u003c\/h3\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eThe Revillusion Flame effect patented technology delivers ultra-realistic flames that mimic the look of a natural fire.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eThe translucent Reflective Flame Panel enhances the illusion of flames rising from within the logs.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eAuthentic Realogs that are handcrafted from real wood with internal LED lighting for a lifelike, pulsating glow.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eWith Powerful Heating, the fan-forced heater warms spaces up to 1,000 sq. ft. on demand.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTimeless aesthetic gives a classic fireplace look that never goes out of style.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eThe ember bed features enhanced lighting and tumbled glass with black gravel, creating depth and a dynamic glow.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDesigned for built-in applications, Revillusion offers a hassle-free setup with no venting required, making it easy to bring warmth and ambiance to virtually any room.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eAvailable in Four Backer Finishes – Neutral Brick, Weathered Concrete, Herringbone, and Black for versatile design integration.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003e2 year limited warranty\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e\u003cspan\u003eWarranty:\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. If the problem is due to a defective part, then it will be considered a warranty issue. However, certain circumstances may warrant special exceptions, but it is unlikely that both a freight and warranty claim will be necessary simultaneously.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eReturn Policy:\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e","brand":"Dimplex","offers":[{"title":"Neutral Brick","offer_id":54988673679699,"sku":"REV30 -NB","price":1401.74,"currency_code":"USD","in_stock":true},{"title":"Black","offer_id":54988673712467,"sku":"REV30-BL","price":1401.74,"currency_code":"USD","in_stock":true},{"title":"Weathered Concrete","offer_id":54988673745235,"sku":"REV30 -WC","price":1401.74,"currency_code":"USD","in_stock":true},{"title":"Herringbone","offer_id":54988673778003,"sku":"REV30-HB","price":1401.74,"currency_code":"USD","in_stock":true}]},{"product_id":"dimplex-optimyst®-aura-30-water-vapor-fireplace","title":"Dimplex Optimyst® Aura 28\" Water Vapor Fireplace","description":"\u003cp\u003eDimplex Optimyst® Aura 30\" Water Vapor Fireplace 3STEP-RGB-AM\u003c\/p\u003e \u003cp\u003eExperience the magic of a real fireplace without the hassle. Optimyst Aura's lifelike flames, powered by water vapor, will transform spaces. Its sleek design and convenient pull-out drawer for easy water refills make it a modern must-have. Choose from one-sided, two-sided, or bay style viewing options to fit your design perfectly. Customize the flame’s sound, color, and height for a truly personalized experience that matches your aura.\u003c\/p\u003e \u003ch3\u003eFeatures:\u003c\/h3\u003e \u003cul class=\"product-details__listing\"\u003e \u003cli\u003eOptimyst Flame Effect generates the most realistic flames through revolutionary water vapor technology.\u003c\/li\u003e \u003cli\u003eEnjoy the convenience of a game-changing pull-out drawer for hassle-free water refills, no plumbing required.\u003c\/li\u003e \u003cli\u003eImmerse yourself in the experience with a realistic log set molded from real logs, complete with lifelike charring for an authentic touch.\u003c\/li\u003e \u003cli\u003eOption to use crackling sound effects for a more complete sensory experience.\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eSpecifications:\u003c\/h3\u003e \u003cul class=\"product-details__specifications-table--spec-list no-img\"\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eHeat Vent location\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003eFront\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eDecibels\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e50\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eProduct Height (in)\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e29.18\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eProduct Depth\/Length (in)\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e15.92\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eProduct Weight (kg)\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e64.85\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eProduct Width(in)\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e30\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eBuilt-in Thermostat\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003eYes\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eWattage\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e1275W\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eVoltage\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e120\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eAssembly Time\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e15\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eWarranty\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e2 yr limited\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eModel #\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e3STEP-RGB-AM\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eElement Type\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003eStitched Wire\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eFront Dimensions - Height\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003e29.18\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eBattery Size in Remote Control\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003eAA\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eAutomatic Shut-Off\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003eYes\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eFront Glass Type\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003eTempered\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eBattery Technology in Remote Control\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003eAlkaline\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eElectric Connection\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003ePlug In\/Hard Wired\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eTimer\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003eYes\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003cli class=\"product-details__specifications-table--spec-list--specs spec-margin\"\u003e \u003cp\u003e\u003cspan class=\"spec-title\"\u003eSafety Agency Certification File\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan class=\"spec-desription\"\u003eE71416\u003c\/span\u003e\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eWarranty:\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. If the problem is due to a defective part, then it will be considered a warranty issue. However, certain circumstances may warrant special exceptions, but it is unlikely that both a freight and warranty claim will be necessary simultaneously.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eReturn Policy:\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e","brand":"Dimplex","offers":[{"title":"Default Title","offer_id":54988673843539,"sku":"3STEP","price":2645.99,"currency_code":"USD","in_stock":true}]},{"product_id":"dimplex-opti-myst-revive-25-water-vapor-electric-fireplace-insert","title":"DIMPLEX OPTI-MYST REVIVE 25\" WATER VAPOR ELECTRIC FIREPLACE INSERT","description":"\u003cp data-start=\"73\" data-end=\"528\"\u003eThis unit brings stunning realism and modern innovation to your existing hearth. Using advanced Optimyst technology, it produces a lifelike 3D flame effect crafted from illuminated water vapor—creating a warm, mesmerizing ambiance that rivals a real fire. Its clean, versatile design blends seamlessly with both contemporary and traditional décor, making it an elegant addition to any room.\u003c\/p\u003e \u003cp data-start=\"530\" data-end=\"792\"\u003eThis insert also provides effective supplemental heat, features a convenient pull-out water reservoir for easy refills, and installs with minimal effort. The result is a beautiful, low-maintenance fireplace experience that enhances comfort and style in any home.\u003c\/p\u003e \u003ch3 data-start=\"530\" data-end=\"792\"\u003eFeatures:\u003c\/h3\u003e \u003cul\u003e \u003cli\u003e \u003cb\u003eFlame Realism\u003c\/b\u003e\u003cbr\u003eProduces ultra realistic 3D flames using water vapor, courtesy of the Optimyst falme effect\u003c\/li\u003e \u003cli\u003e \u003cb\u003eAdaptable Design\u003c\/b\u003e\u003cbr\u003eVersatile design suits modern or traditional settings, with a pull-out drawer for easy water refills, enabling installation anywhere\u003c\/li\u003e \u003cli\u003e \u003cb\u003eSilent and Adjustable Ambience\u003c\/b\u003e\u003cbr\u003eExperience silent, fully variable flames for diverse moods with option to enjoy the ambience without the heat\u003c\/li\u003e \u003cli\u003e \u003cb\u003eOptimyst Flame Effect\u003c\/b\u003e\u003cbr\u003eGenerates the most lifelike flames through revolutionary water vapor technology\u003c\/li\u003e \u003cli\u003e \u003cb\u003ePull-out Drawer\u003c\/b\u003e\u003cbr\u003eFeatures a game-changing pull-out drawer for effortless water refills, no plumbing necessary\u003c\/li\u003e \u003cli\u003e \u003cb\u003ePowerful Heating\u003c\/b\u003e\u003cbr\u003ePowerful fan-forced heater provides optional, on-demand heat for up to 1,000 sq ft.\u003c\/li\u003e \u003cli\u003e \u003cb\u003eRealistic Logs\u003c\/b\u003e\u003cbr\u003eRealistic charred log set to maximize the illusion of depth and the appearance of burning firewood\u003c\/li\u003e \u003cli\u003e \u003cb\u003eRevive Your Hearth\u003c\/b\u003e\u003cbr\u003eTransform your unused fireplace with this sleek insert that fits perfectly into your existing hearth, offering a realistic 3D flame effect and cozy warmth\u003c\/li\u003e \u003cli\u003e \u003cb\u003eRemote Control\u003c\/b\u003e\u003cbr\u003eControl the fireplace directly from the palm of your hand with the included remote control\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eSpecifications:\u003c\/h3\u003e \u003ctable id=\"specs\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eSeries\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eOpti-Myst Revive\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eABN15\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eMPN\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e500003863\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eUPC\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e781052154094\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eInstallation\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eFirebox\/Insert\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eElectrical Connection\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003ePlug In\/Hard Wired\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eProduct Height (in.)\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e24.93\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eProduct Depth \/ Length (in.)\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e12.91\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eProduct Width (in.)\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e25.2\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eProduct Weight (lbs.)\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e69\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eHeat Vent Location\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eFront\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eWattage\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e1250\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eVoltage\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e120\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eBuilt-In Thermostat\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eYes\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eTimer\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eYes\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eElement Type\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eStitched Wire\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eAutomatic Shut-Off\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eYes\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eBattery Technology in Remote Control\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eAlkaline\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eBattery Size in Remote Control\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eAA\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eSafety Agency Certification File\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eE71416\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eWarranty\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e \u003cp\u003e2 Year Limited\u003c\/p\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch3\u003e\u003c\/h3\u003e \u003ch3\u003eWarranty:\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. If the problem is due to a defective part, then it will be considered a warranty issue. However, certain circumstances may warrant special exceptions, but it is unlikely that both a freight and warranty claim will be necessary simultaneously.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eReturn Policy:\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e","brand":"Dimplex","offers":[{"title":"Default Title","offer_id":54988673909075,"sku":"ABN15","price":1354.49,"currency_code":"USD","in_stock":true}]},{"product_id":"dimplex-ignite-aspire-built-in-electric-fireplace","title":"Dimplex Ignite Aspire Built In Electric Fireplace","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003eTransform your home into a beacon of contemporary elegance with the Dimplex Ignite Aspire Built-in Portrait Electric Firebox. This exquisite appliance not only enhances the aesthetic of modern interiors but brings a heightened level of refinement and functional artistry. Designed with a captivating, lifelike flame effect, it radiates a welcoming warmth, seamlessly merging luxury with innovative heating technology. Its slender portrait configuration ensures that it can be integrated gracefully into a wide range of spaces, making it a superior choice for both homeowners and interior designers.\u003c\/p\u003e \u003ch3\u003eFeatures:\u003c\/h3\u003e \u003cul\u003e \u003cli\u003e \u003cb\u003eDynamic-Fire Flame Effect\u003c\/b\u003e\u003cbr\u003eWitness a brand new, remarkably realistic flame effect, patented by Dimplex\u003c\/li\u003e \u003cli\u003e \u003cb\u003eRhythmic Inner Glow Logs\u003c\/b\u003e\u003cbr\u003eFeatures magnetic, moveable logs enhanced with inner glow technology, creating a pulsing effect that synchronizes with the dancing flames\u003c\/li\u003e \u003cli\u003e \u003cb\u003eComfort$aver Heating System\u003c\/b\u003e\u003cbr\u003eEnjoy on-demand supplemental heating for up to 1,000 sq. ft. with the option to turn the heat off and enjoy the flames year-round\u003c\/li\u003e \u003cli\u003e \u003cb\u003eCrackling Sound Effects\u003c\/b\u003e\u003cbr\u003eImmerse yourself in an authentic fire experience and enhance your sensory journey with the soothing sound of a crackling natural wood fire\u003c\/li\u003e \u003cli\u003e \u003cb\u003eTotal Control\u003c\/b\u003e\u003cbr\u003eHarness total control of your fireplace with the Dimplex Flame Connect App. You can also use the wall-mountable remote control or 3-button touch display\u003c\/li\u003e \u003cli\u003e \u003cb\u003eClassic Hearth\u003c\/b\u003e\u003cbr\u003eEmbrace the timeless charm of a traditional fireplace, creating a warm and inviting focal point\u003c\/li\u003e \u003cli\u003e \u003cb\u003eSmart Self-Diagnostics\u003c\/b\u003e\u003cbr\u003eIntegrated smart technology that works behind the scenes to enhance the performance of your fireplace by providing maintenance and operation feedback\u003c\/li\u003e \u003cli\u003e \u003cb\u003eCustomizable Installation Options\u003c\/b\u003e\u003cbr\u003eChoose between five installation options, including front-facing, left-corner, right-corner, bay, or create a sleek modular unit\u003c\/li\u003e \u003cli\u003e \u003cb\u003eSustainable Solution\u003c\/b\u003e\u003cbr\u003eMerges sustainability and energy efficiency to deliver an environmentally conscious heating and design solution.\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eSpecifications:\u003c\/h3\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003eWarranty:\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. If the problem is due to a defective part, then it will be considered a warranty issue. However, certain circumstances may warrant special exceptions, but it is unlikely that both a freight and warranty claim will be necessary simultaneously.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eWarranty:\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e","brand":"Dimplex","offers":[{"title":"30\"","offer_id":54988674007379,"sku":"ASP30","price":2718.44,"currency_code":"USD","in_stock":true},{"title":"36\"","offer_id":54988674040147,"sku":"ASP36","price":3313.79,"currency_code":"USD","in_stock":true},{"title":"42\"","offer_id":54988674072915,"sku":"ASP42","price":3779.99,"currency_code":"USD","in_stock":true},{"title":"46\"","offer_id":54988674105683,"sku":"ASP48","price":4769.09,"currency_code":"USD","in_stock":true}]},{"product_id":"dimplex-ignite-ultra-built-in-electric-fireplace","title":"Dimplex Ignite Ultra Built In Electric Fireplace","description":"\u003cp data-end=\"471\" data-start=\"208\"\u003eExperience unmatched warmth and contemporary elegance with the \u003cstrong data-end=\"334\" data-start=\"271\"\u003eDimplex Ignite Ultra 60\" Built-in Linear Electric Fireplace\u003c\/strong\u003e. Crafted by industry leaders in electric flame technology, this fireplace combines a refined modern aesthetic with advanced performance.\u003c\/p\u003e \u003cp data-end=\"1009\" data-start=\"473\"\u003eAt its heart is the patented \u003cstrong data-end=\"531\" data-start=\"502\"\u003eDynamic-Fire Flame Effect\u003c\/strong\u003e, offering remarkably lifelike flames that capture the natural movement and glow of a real wood fire. Complementing this visual depth are \u003cstrong data-end=\"697\" data-start=\"669\"\u003eRhythmic Inner Glow Logs\u003c\/strong\u003e, featuring moveable, illuminated logs that gently pulse in sync with the flame for a captivating, immersive ambiance. The high-efficiency \u003cstrong data-end=\"867\" data-start=\"836\"\u003eComfort$aver Heating System\u003c\/strong\u003e warms areas up to 1,000 sq. ft., and with its ability to operate with or without heat, you can enjoy the perfect atmosphere any time of year.\u003c\/p\u003e \u003ch3 data-end=\"1009\" data-start=\"473\"\u003eFeatures:\u003c\/h3\u003e \u003cul\u003e \u003cli\u003e \u003cb\u003eDynamic-Fire Flame Effect\u003c\/b\u003e\u003cbr\u003eWitness a brand new, remarkably realistic flame effect, patented by Dimplex\u003c\/li\u003e \u003cli\u003e \u003cb\u003eRhythmic Inner Glow Logs\u003c\/b\u003e\u003cbr\u003eFeatures magnetic, moveable logs enhanced with inner glow technology, creating a pulsing effect that synchronizes with the dancing flames\u003c\/li\u003e \u003cli\u003e \u003cb\u003eComfort$aver Heating System\u003c\/b\u003e\u003cbr\u003eEnjoy on-demand supplemental heating for up to 1,000 sq. ft. with the option to turn the heat off and enjoy the flames year-round\u003c\/li\u003e \u003cli\u003e \u003cb\u003eCrackling Sound Effects\u003c\/b\u003e\u003cbr\u003eImmerse yourself in an authentic fire experience and enhance your sensory journey with the soothing sound of a crackling natural wood fire\u003c\/li\u003e \u003cli\u003e \u003cb\u003eTotal Control\u003c\/b\u003e\u003cbr\u003eHarness total control of your fireplace with the Dimplex Flame Connect App. You can also use the wall-mountable remote control or 3-button touch display\u003c\/li\u003e \u003cli\u003e \u003cb\u003eModern Elegance\u003c\/b\u003e\u003cbr\u003eSleek design and cutting-edge technology create a focal point that exudes modernism\u003c\/li\u003e \u003cli\u003e \u003cb\u003eSmart Self-Diagnostics\u003c\/b\u003e\u003cbr\u003eIntegrated smart technology that works behind the scenes to enhance the performance of your fireplace by providing maintenance and operation feedback\u003c\/li\u003e \u003cli\u003e \u003cb\u003eCustomizable Installation Options\u003c\/b\u003e\u003cbr\u003eThe included convertible trim kit allows you to choose between five installation options, including front-facing, left-corner, right-corner, bay, or create a sleek modular unit\u003c\/li\u003e \u003cli\u003e \u003cb\u003eNatural Hearth\u003c\/b\u003e\u003cbr\u003eDelivers the most authentic flame and log combination for an unmatched and lifelike fire experience\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eSpecifications:\u003c\/h3\u003e \u003ctable id=\"specs\"\u003e \u003ccaption\u003eSpecifications \/ Dimensions\u003c\/caption\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eSeries\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eIgnite Ultra\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eULT60\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eInstallation\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eBuilt-in\/Recessed\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003ePower Connections: Plug In\/Hard Wired\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eHard Wired\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eControl\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eFlame Connect App \/ Wall-Mountable Remote Control \/ 3-Button Touch Display\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eMPN\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e500003151\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eUPC\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e781052152977\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eProduct Height (in.)\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e27.53\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eProduct Width\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e60.59\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eProduct Depth \/ Length (in.)\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e15.36\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eProduct Weight (lbs.)\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e97\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eVoltage\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e120 \/ 240\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eWattage\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e1500 \/ 2500\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eAMPs\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e12.4 \/ 10.4\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eAdjustable Brightness\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eYes\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eAdjustable Flame\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003eYes\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cb\u003eWarranty\u003c\/b\u003e\u003c\/td\u003e \u003ctd\u003e5 Year Limited\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch3\u003eWarranty:\u003c\/h3\u003e \u003cp\u003eIn the event of a problem with a product, we advise customers to contact the manufacturer's technical support lines to identify the issue and obtain any necessary part numbers. Having part numbers and serial numbers on hand is crucial for a successful call and throughout the warranty process. While we encourage troubleshooting and information gathering to file a warranty claim, we do not recommend initiating a claim directly with the manufacturer. Instead, please use our web form to submit a warranty claim, and we'll take care of the rest.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eAlthough all warranties are subject to the manufacturer's terms and conditions, submitting a claim directly to them can hinder our warranty team's ability to assist you through the process. We strive to support you and your customers in the best possible way, and our experience allows us to ensure a quick and transparent warranty process. Trust us to submit any claims on your behalf, as we are committed to providing the most efficient and effective service.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eTo begin your warranty claim, simply fill out our\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003e\u003cstrong\u003ewarranty claim web form\u003c\/strong\u003e.\u003cspan\u003e \u003c\/span\u003e\u003c\/a\u003e It is important to provide all the required information in the form, as these fields are mandatory and necessary for the manufacturer. After submitting the form, our customer service team will process it and forward it to the warranty department. If any further information is required, our team will contact you to request it.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Claim Process\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e1. Reach out to the manufacturer’s tech support to troubleshoot the issue and gather any applicable part numbers, case numbers, etc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e2. Complete and submit the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/afdistributors.com\/warranty-policy\/\" target=\"_blank\"\u003ewarranty claim web form\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith all required information.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e3. Our warranty team submits the claim to the manufacturer on your behalf and sends confirmation that it was sent.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e4. We will provide any updates received from the manufacturer such as ETAs and tracking info.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat is the estimated time for receiving a replacement part?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eLead times can differ, particularly if items are out of stock. In such cases, the manufacturer may directly ship the product to the end customer. However, if drop-shipping is not an option, the item will be shipped to the dealer or distributor. If warranty items arrive at our warehouse, we will dispatch them as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to receive a replacement log set if the received one has a broken log?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eTypically, manufacturers provide individual log replacements, so there is no need to purchase a new log set entirely. If the product appears to be damaged upon delivery, it is advisable to refuse the shipment. This will change the nature of the problem from a warranty issue to a freight issue.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it recommended to have a licensed professional carry out the installation of my product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eCertainly, we strongly advise engaging a licensed professional to install and maintain your product. In some cases, manufacturers may not honor warranties or claims if the product was installed by an unlicensed individual.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs it possible to file both a freight claim and a warranty claim for the same product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo, it is not possible to file both a freight claim and a warranty claim for the same product. If there is visible or hidden damage to the product, it should always be reported as a freight claim within 48 hours of its arrival at your facility. If the problem is due to a defective part, then it will be considered a warranty issue. However, certain circumstances may warrant special exceptions, but it is unlikely that both a freight and warranty claim will be necessary simultaneously.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eReturn Policy:\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e","brand":"Dimplex","offers":[{"title":"50\"","offer_id":54988674203987,"sku":"ULT50","price":2929.49,"currency_code":"USD","in_stock":true},{"title":"60\"","offer_id":54988674236755,"sku":"ULT60","price":3433.49,"currency_code":"USD","in_stock":true},{"title":"74\"","offer_id":54988674269523,"sku":"ULT74","price":3937.49,"currency_code":"USD","in_stock":true},{"title":"88\"","offer_id":54988674302291,"sku":"ULT88","price":4076.09,"currency_code":"USD","in_stock":true},{"title":"100\"","offer_id":54988674335059,"sku":"ULT100","price":4283.99,"currency_code":"USD","in_stock":true}]},{"product_id":"napoleon-phantom-freestanding-patio-heater","title":"Napoleon Phantom Freestanding Patio Heater","description":"\u003cul\u003e \u003cli\u003ePlug into a standard outlet for power: 120 V, 15 AMP, 1500W Output\u003c\/li\u003e \u003cli\u003eElectric Infrared Heater provides focused and efficient heat, allowing for extended use of outdoor space across multiple seasons\u003c\/li\u003e \u003cli\u003eDirectional infrared heat transfers warmth directly to people and objects unlike radiant gas heat which can be blown away on a breezy day\u003c\/li\u003e \u003cli\u003eThe sleek matte black powder coat finish provides durable and maintenance free operation, no matter the weather\u003c\/li\u003e \u003cli\u003eFoldable cantilever design convenient storage and for more directed heat, arm can be hung horizontally or positioned vertically\u003c\/li\u003e \u003cli\u003eAdjust between nine available heat output and timer settings to find the perfect temperature for your needs\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003eSpecifications:\u003c\/h3\u003e \u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003e35 9\/16\" Wide x 82\" High x 24 1\/2\" Deep\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003e\u003cspan\u003eWarranty:\u003c\/span\u003e\u003c\/h3\u003e \u003cp\u003e\u003cstrong\u003eNapoleon Gas Appliance President’s Lifetime Limited Warranty\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe following materials and workmanship in your new Napoleon gas appliance are warranted against defects for as long as you own the appliance. This covers the combustion chamber, heat exchanger, stainless\/steel burner, Phazer™ logs and embers, rocks, ceramic glass (thermal breakage only), gold-plated parts against tarnishing, porcelainized enameled components, and aluminum extrusion trims.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eElectrical (110V and millivolt) components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first year of the limited warranty. This covers blowers, gas valves, thermal switches, switches, wiring, remote controls, ignitors, gaskets, and pilot assemblies.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eLabor related to warranty repair is covered free of charge during the first year (labor warranty is not applicable for the Gas Log Sets). Repairing work, however, requires the prior approval of an authorized company official. Labor costs to the account of Napoleon are based on a predetermined rate schedule and any repair work must be done through an authorized Napoleon dealer. *\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe construction of models varies. Warranty applies only to components included with your specific appliance.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eNapoleon Wood Appliances President’s Lifetime Limited Warranty\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe following materials and workmanship in your new Napoleon Wood Appliance are warranted against defects for as long as you own the appliance. For pellet appliances, this covers the pellet hopper, outer shell, ceramic glass (thermal breakage only) and ash drawer.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eFor wood appliances, this covers the combustion chamber, heat exchanger, stainless steel baffle retainer, ceramic glass (thermal breakage only), gold plated parts against tarnishing, porcelainized enameled components, aluminum extrusion trims, vortex baffles, ash drawer, iron castings.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eFor pellet appliances, the combustion chamber and heat exchanger are warranted against defects for a period of 5 years. Wood appliances equipped with a guillotine door\/screen system, are warranted against defects for a period of 5 years. Electrical (110V) components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first year of the limited warranty. For pellet appliances, this covers blowers, thermal switches, and burn pots.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eFor wood appliances, this covers blowers, thermal switches, switches, wiring, fi-rebrick, secondary air tubes, and gasketing.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eLabor related to warranty repair is covered free of charge during the first year, with the exception of the guillotine door\/ screen system which will be warranted for a period of 3 years. Repairing work, however, requires the prior approval of an authorized company official. Labor costs to the account of Napoleon are based on a predetermined rate schedule and any repair work must be done through an authorized Napoleon dealer. For appliances that include fi rebricks and baffles, they should routinely be removed by the operator as part of the regular service and therefore, any warranty replacement of these parts does not qualify for any labor allowances. *\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe construction of models varies. Warranty applies only to components included with your specific appliance\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eNapoleon Electric Appliance Premium Warranty\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eElectrical components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first 2 years of premium warranty. This covers fan\/heaters, motors, switches, nylon bearing components, remote controls, and LED lights.*\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eLight bulbs and fuses are NOT covered by the warranty. In the first year only, any labor related to warranty repair is covered. *\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe construction of models varies. Warranty applies only to components included with your specific appliance\u003c\/p\u003e \u003ch3\u003eReturn Policy:\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eYou have \u003c\/span\u003e\u003cb\u003e30 days\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eto initiate a return process for items \u003cspan\u003ethat are unused and in their original packaging\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003eIf you receive an order that is damaged, defective, or incomplete, please don't hesitate to get in touch with us using the following contact information:\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cspan\u003eItems must be returned within 30 days of delivery to be eligible for a refund. Please note that returns received without a return authorization number will not be refunded.\u003c\/span\u003e\u003c\/p\u003e","brand":"Napoleon Fireplaces","offers":[{"title":"Default Title","offer_id":54988674400595,"sku":"NEOFV80IH","price":552.99,"currency_code":"USD","in_stock":true}]},{"product_id":"majestic-ruby-35-direct-vent-insert-fireplace","title":"Majestic Ruby 35\" Direct Vent Insert Fireplace","description":"\u003cp\u003e\u003cspan\u003eAll the ambiance and warmth of a split-log fire made easy, without the mess and hassle of wood. The Ruby series gas fireplace inserts make enjoying a fire easy. All the ambiance and warmth of a split-log fire, without the mess and hassle of wood. A traditional fireplace can be completely changed to a brilliant glass firebed and driftwood logs. A fireplace to fit your lifestyle, whenever you want.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003eFeatures:\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eFor use within a masonry fireplace\u003c\/li\u003e \u003cli\u003eUp to 35,000 BTUs\u003c\/li\u003e \u003cli\u003eStrikingly realistic split-wood logs and flames\u003c\/li\u003e \u003cli\u003eDecorative brick base and premium log set\u003c\/li\u003e \u003cli\u003eSimple to use touch screen controls\u003c\/li\u003e \u003cli\u003eAdjust flames up to 50% to control heat\u003c\/li\u003e \u003cli\u003eIntegrated fan allowing you to move heat more quickly\u003c\/li\u003e \u003cli\u003eAdd to your ambiance with optional accent lights for split-wood logs\u003c\/li\u003e \u003cli\u003eHeat with up to 71% efficiency\u003c\/li\u003e \u003cli\u003eIntelliFire Touch Ignition System\u003c\/li\u003e \u003cli\u003eRC400 Remote Control\u003c\/li\u003e \u003c\/ul\u003e \u003ch3\u003e\u003cspan\u003eSpecifications:\u003c\/span\u003e\u003c\/h3\u003e \u003ctable class=\"spec-table\"\u003e \u003cthead class=\"spec-table-head\"\u003e \u003ctr\u003e \u003ctd colspan=\"3\"\u003e \u003ch3 class=\"spec-header-1\"\u003eProduct Details\u003c\/h3\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/thead\u003e \u003ctbody\u003e \u003ctr\u003e \u003cth\u003eFuel Type:\u003c\/th\u003e \u003ctd colspan=\"2\"\u003eGas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003cth\u003eVent Type:\u003c\/th\u003e \u003ctd colspan=\"2\"\u003eDirect-Vent\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003cth\u003eVent Size:\u003c\/th\u003e \u003ctd colspan=\"2\"\u003e4x6\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003cth\u003eIgnition Type:\u003c\/th\u003e \u003ctd colspan=\"2\"\u003eElectronic\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003cth\u003eInstallation Type:\u003c\/th\u003e \u003ctd colspan=\"2\"\u003eInsert\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003cth\u003eStyle:\u003c\/th\u003e \u003ctd colspan=\"2\"\u003eTraditional\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003cth\u003eVent Inner Diameter:\u003c\/th\u003e \u003ctd colspan=\"2\"\u003e4 Inches\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003cth\u003eVent Outer Diameter:\u003c\/th\u003e \u003ctd colspan=\"2\"\u003e6 Inches\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003cth\u003eWeight:\u003c\/th\u003e \u003ctd colspan=\"2\"\u003e90 lbs.\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003ctbody\u003e \u003ctr\u003e \u003cth\u003eModel:\u003c\/th\u003e \u003cth\u003eNatural Gas (NG)\u003c\/th\u003e \u003cth\u003ePropane (LP)\u003c\/th\u003e \u003c\/tr\u003e \u003ctr\u003e \u003cth\u003eMax. (BTU\/HR):\u003c\/th\u003e \u003ctd\u003e35,000 BTU's\u003c\/td\u003e \u003ctd\u003e35,000 BTU's\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003cth\u003eMin. (BTU\/HR):\u003c\/th\u003e \u003ctd\u003e24,500 BTU's\u003c\/td\u003e \u003ctd\u003e \u003cp\u003e24,500 BTU's\u003c\/p\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003eWarranty\u003c\/h3\u003e \u003cp\u003eWarranty coverage begins at the date of installation. In the case of new home constructions, Warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the Product(s) by an independent, authorized HHT dealer or distributor, whichever occurs earlier. However, the Warranty coverage shall commence no later than 24 months following the date of Product shipment from HHT, regardless of the installation or occupancy date.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe term “Lifetime” is defined as: 20 years from the beginning date of warranty coverage for gas appliances, 10 years from the beginning date of warranty coverage for wood and pellet appliances, and 5 years from the beginning of warranty coverage for standalone gas log sets. These time periods reflect the minimum expected useful lives of the designated Component Parts under normal operating conditions.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003ca href=\"https:\/\/downloads.hearthnhome.com\/communications\/Warranty_Policy.pdf\" target=\"_blank\"\u003e\u003cstrong\u003eFULL WARRANTY INFORMATION\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003ch3\u003eReturn Policy\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003eYou have \u003c\/span\u003e\u003cb\u003e30 days\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eto initiate a return process for items \u003cspan\u003ethat are unused and in their original packaging\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003eIf you receive an order that is damaged, defective, or incomplete, please don't hesitate to get in touch with us using the following contact information:\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cul\u003e \u003cli\u003ePhone Number: 657-571-7566\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cspan\u003eItems must be returned within 30 days of delivery to be eligible for a refund. Please note that returns received without a return authorization number will not be refunded.\u003c\/span\u003e\u003c\/p\u003e","brand":"Majestic","offers":[{"title":"Natural Gas","offer_id":54988674466131,"sku":null,"price":2169.3,"currency_code":"USD","in_stock":true},{"title":"Propane","offer_id":54988674498899,"sku":null,"price":2169.3,"currency_code":"USD","in_stock":true}]},{"product_id":"modeno-wind-guard","title":"Modeno Wind Guard","description":"\u003cp\u003e\u003c\/p\u003e","brand":"Select Fireplace USA","offers":[{"title":"Default Title","offer_id":54988674564435,"sku":null,"price":76.3,"currency_code":"USD","in_stock":true}]},{"product_id":"paragon-36","title":"Montigo Paragon 36\" Fireplace","description":"\u003cp\u003eParagon - Direct Vent Pro\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003eParagon fireplaces come fitted with a Direct Vent Pro 5\/8 universal collar. Montigo venting and power vents are not compatible with the Paragon Series.\u003c\/p\u003e \u003ch3\u003ePARAGON 36\u003c\/h3\u003e \u003cp\u003e40,000\/40,000 BTU NG model with Proflame 2 IPI, 5\/8 venting. Includes Micro mesh screen, Cement Board, Multi-Function remote to control the front and rear burner, 6-step variable flame height, Independent Rear burner on\/off (70% turn down), Accent lighting on\/off with 6-step dimming, Optional Dual fans on\/off with 6-speed settings TruFlame Technology Catalyst allows large flame, extensive ember bed and clean burn.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003eWarranty:\u003c\/h3\u003e \u003ctable border=\"1\" dir=\"ltr\" cellpadding=\"0\" cellspacing=\"0\" xmlns=\"http:\/\/www.w3.org\/1999\/xhtml\"\u003e \u003ccolgroup\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003c\/colgroup\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Component\"}' colspan=\"23\" rowspan=\"1\"\u003e\u003cstrong\u003eComponent\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Coverage Period\"}' colspan=\"19\" rowspan=\"1\"\u003e\u003cstrong\u003eCoverage Period\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Labor Coverage\"}' colspan=\"19\" rowspan=\"1\"\u003e\u003cstrong\u003eLabor Coverage\u003c\/strong\u003e\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Firebox, heat exchanger\"}' colspan=\"23\" rowspan=\"1\"\u003eFirebox, heat exchanger\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"15 years\"}' colspan=\"19\" rowspan=\"1\"\u003e15 years\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Main burner\"}' colspan=\"23\" rowspan=\"1\"\u003eMain burner\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"15 years\"}' colspan=\"19\" rowspan=\"1\"\u003e15 years\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Gas control valve and related control components (pilot assembly, spark electrode flame sensors, thermopile)\"}' colspan=\"23\" rowspan=\"1\"\u003eGas control valve and related control components (pilot assembly, spark electrode flame sensors, thermopile)\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Electrical components (internal blowers, ignition control module, wiring, switches, remote control\\nsystems, blower control module, accent bulbs)\"}' colspan=\"23\" rowspan=\"1\"\u003eElectrical components (internal blowers, ignition control module, wiring, switches, remote control\u003cbr\u003esystems, blower control module, accent bulbs)\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Firebox media (logset, glass beads, river rocks)\"}' colspan=\"23\" rowspan=\"1\"\u003eFirebox media (logset, glass beads, river rocks)\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Glass (thermal breakage)\"}' colspan=\"23\" rowspan=\"1\"\u003eGlass (thermal breakage)\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Plated, painted finishes (including interior\\nreflective glass) *\"}' colspan=\"23\" rowspan=\"1\"\u003ePlated, painted finishes (including interior\u003cbr\u003ereflective glass) *\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Refractory lining\"}' colspan=\"23\" rowspan=\"1\"\u003eRefractory lining\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Mesh\/Glass safety barriers\"}' colspan=\"23\" rowspan=\"1\"\u003eMesh\/Glass safety barriers\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Power vent termination\"}' colspan=\"23\" rowspan=\"1\"\u003ePower vent termination\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Montigo terminations*\"}' colspan=\"23\" rowspan=\"1\"\u003eMontigo terminations*\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"10 years\"}' colspan=\"19\" rowspan=\"1\"\u003e10 years\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Montigo venting (excluding termination)\"}' colspan=\"23\" rowspan=\"1\"\u003eMontigo venting (excluding termination)\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"15 years\"}' colspan=\"19\" rowspan=\"1\"\u003e15 years\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003eReturn Policy:\u003c\/h3\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e","brand":"Paragon","offers":[{"title":"Paragon Clean-Face Direct-Vent Fireplace 36 - NG \/ Birch Logset \/ Grey Herringbone Brick","offer_id":54988674695507,"sku":"37506","price":4981.9,"currency_code":"USD","in_stock":true},{"title":"Paragon Clean-Face Direct-Vent Fireplace 36 - NG \/ Birch Logset \/ Vintage Brown Brick","offer_id":54988674728275,"sku":"37507","price":4995.9,"currency_code":"USD","in_stock":true},{"title":"Paragon Clean-Face Direct-Vent Fireplace 36 - NG \/ Birch Logset \/ Black Porcelain with Matte Black Ceiling \u0026 Floor","offer_id":54988674761043,"sku":"37508","price":5303.9,"currency_code":"USD","in_stock":true},{"title":"Paragon Clean-Face Direct-Vent Fireplace 36 - NG \/ Traditional Logset \/ Grey Herringbone Brick","offer_id":54988674793811,"sku":"37509","price":4869.9,"currency_code":"USD","in_stock":true},{"title":"Paragon Clean-Face Direct-Vent Fireplace 36 - NG \/ Traditional Logset \/ Vintage Brown Brick","offer_id":54988674826579,"sku":"37510","price":4883.9,"currency_code":"USD","in_stock":true},{"title":"Paragon Clean-Face Direct-Vent Fireplace 36 - NG \/ Traditional Logset \/ Black Porcelain with Matte Black Ceiling \u0026 Floor","offer_id":54988674859347,"sku":"37511","price":5191.9,"currency_code":"USD","in_stock":true},{"title":"NG to Propane Conversion Kit - LP \/ Birch Logset \/ Grey Herringbone Brick","offer_id":54988674892115,"sku":"37512","price":920.5,"currency_code":"USD","in_stock":true},{"title":"NG to Propane Conversion Kit - LP \/ Birch Logset \/ Vintage Brown Brick","offer_id":54988674924883,"sku":"37513","price":934.5,"currency_code":"USD","in_stock":true},{"title":"NG to Propane Conversion Kit - LP \/ Birch Logset \/ Black Porcelain with Matte Black Ceiling \u0026 Floor","offer_id":54988674957651,"sku":"37514","price":1242.5,"currency_code":"USD","in_stock":true},{"title":"NG to Propane Conversion Kit - LP \/ Traditional Logset \/ Grey Herringbone Brick","offer_id":54988674990419,"sku":"37515","price":808.5,"currency_code":"USD","in_stock":true},{"title":"NG to Propane Conversion Kit - LP \/ Traditional Logset \/ Vintage Brown Brick","offer_id":54988675023187,"sku":"37516","price":822.5,"currency_code":"USD","in_stock":true},{"title":"NG to Propane Conversion Kit - LP \/ Traditional Logset \/ Black Porcelain with Matte Black Ceiling \u0026 Floor","offer_id":54988675055955,"sku":"37517","price":1130.5,"currency_code":"USD","in_stock":true}]},{"product_id":"tungsten-smart-heat™-portable","title":"BROMIC - Tungsten Smart-Heat™ Portable","description":"\u003cp\u003eUp to 3 times more efficient than traditional Mushroom heaters, the Bromic Tungsten Portable Gas heater has got you covered! With its award-winning, matte black finish, it’s a piece of modern art and a high-performance radiant heater in one, creating comfortable warm environments in areas of up to 215ft\u003csup\u003e2\u003c\/sup\u003e.\u003c\/p\u003e \u003cp\u003eThis highly-efficient patio heater easily overcomes winds of up to 8mph and wastes little to no energy thanks to its use of directional heat, making sure the heat ends up exactly where it’s needed.\u003c\/p\u003e \u003ch2 class=\"title\"\u003eSpecifications\u003c\/h2\u003e \u003cp\u003ePlease reference the specification guide below to help you select the correct solution for your needs.\u003c\/p\u003e \u003cdiv class=\"table-wrapper\"\u003e \u003ctable\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003eFUEL TYPE\u003c\/td\u003e \u003ctd\u003eLPG\u003c\/td\u003e \u003ctd\u003eNG\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eMODEL #\u003c\/td\u003e \u003ctd\u003eBH0510001\u003c\/td\u003e \u003ctd\u003eBH0510005\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eCOLOR\u003c\/td\u003e \u003ctd\u003eBLACK\u003c\/td\u003e \u003ctd\u003eBLACK\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eWEIGHT\u003c\/td\u003e \u003ctd\u003e124lbs\u003c\/td\u003e \u003ctd\u003e124lbs\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eHEAT AREA\u003c\/td\u003e \u003ctd\u003e215ft\u003csup\u003e2\u003c\/sup\u003e \u003c\/td\u003e \u003ctd\u003e215ft\u003csup\u003e2\u003c\/sup\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eELECTRICAL CONNECTION\u003c\/td\u003e \u003ctd\u003e–\u003c\/td\u003e \u003ctd\u003e–\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eMINIMUM FLOOR CLEARANCE\u003c\/td\u003e \u003ctd\u003e36”\u003c\/td\u003e \u003ctd\u003e36”\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eOUTPUT\u003c\/td\u003e \u003ctd\u003e38,500 BTU\u003c\/td\u003e \u003ctd\u003e38,500 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eAPPROVAL CERTIFICATION\u003c\/td\u003e \u003ctd colspan=\"2\"\u003eIntertek 4009079\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003cp\u003e \u003c\/p\u003e \u003cdiv class=\"wp-block-group alignfull has-pearl-background-color has-background is-layout-flow wp-block-group-is-layout-flow\"\u003e \u003cdiv class=\"wp-block-group__inner-container\"\u003e \u003ch3 class=\"wp-block-heading has-text-align-left\"\u003eBromic Heating Warranty\u003c\/h3\u003e \u003cp\u003eThis warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/p\u003e \u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the\u003cspan\u003e \u003c\/span\u003e\u003cem\u003eoriginal owner\u003c\/em\u003e\u003cspan\u003e \u003c\/span\u003efor both commercial and residential applications;\u003c\/p\u003e \u003col\u003e \u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e \u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e \u003c\/ol\u003e \u003cp\u003e\u003cem\u003e\u003cstrong\u003ePlease note:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003eFor claims related to product damage incurred during shipment, please direct your inquiry to the retailer or dealer you purchased from to arrange for a replacement.\u003c\/em\u003e\u003c\/p\u003e \u003cdiv class=\"wp-block-spacer\" aria-hidden=\"true\"\u003e\u003cbr\u003e\u003c\/div\u003e \u003cfigure class=\"wp-block-table\"\u003e \u003ctable class=\"has-fixed-layout\"\u003e \u003cthead\u003e \u003ctr\u003e \u003cth data-align=\"left\" class=\"has-text-align-left\"\u003eProduct\u003c\/th\u003e \u003cth data-align=\"left\" class=\"has-text-align-left\"\u003eWarranty\u003c\/th\u003e \u003c\/tr\u003e \u003c\/thead\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003ePlatinum Electric\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003ePlatinum Electric Marine\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e5 Year Parts (5 year warranty is for land based applications only does not cover installations on marine vessels)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003ePlatinum Gas\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003eTungsten Series\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts (7 Years on Elements)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003eTungsten Portable\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003eEclipse Series\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003eControllers\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003c\/figure\u003e \u003c\/div\u003e \u003c\/div\u003e \u003cdiv class=\"wp-block-media-text alignwide is-stacked-on-mobile is-image-fill\"\u003e \u003cp\u003e \u003c\/p\u003e \u003cdiv class=\"wp-block-media-text__content\"\u003e \u003ch3 class=\"wp-block-heading\"\u003eService and Labor Responsibility\u003c\/h3\u003e \u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs.\u003c\/p\u003e \u003cp\u003eSuch costs may include, but are not limited to:\u003c\/p\u003e \u003col\u003e \u003cli\u003eLabor charges for service, removal, or reinstallation of the heater or part thereof.\u003c\/li\u003e \u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e \u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003c\/li\u003e \u003c\/ol\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e","brand":"Bromic","offers":[{"title":"LPG","offer_id":54988675613011,"sku":"BH0510001","price":1701.7,"currency_code":"USD","in_stock":true},{"title":"NG","offer_id":54988675645779,"sku":"BH0510005","price":1701.7,"currency_code":"USD","in_stock":true}]},{"product_id":"tungsten-smart-heat™-gas","title":"BROMIC - Tungsten Smart-Heat™ Gas","description":"\u003cp\u003eTurn up the heat with the Bromic Tungsten Smart-Heat™ Gas Series. This powerful radiant heater can quickly heat up outdoor areas of up to 215ft\u003csup\u003e2\u003cspan\u003e \u003c\/span\u003e\u003c\/sup\u003e, providing a comfortable, warming red glow all year around. With its stylish matte black design and exceptional wind resistance of up to 8mph, this heater will keep you and your guests warm at any time of the year. Chose between 26,000 BTU and 43,000 BTU heating power and natural gas or propane (LPG) options.\u003c\/p\u003e \u003cp\u003eFor low clearance areas, we recommend a heat deflector to protect the mounting surface. This accessory will also provide improved weather resistance and a more directional heat output.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3 class=\"title\"\u003eSpecifications\u003c\/h3\u003e \u003cp\u003ePlease reference the specification guide below to help you select the correct solution for your needs.\u003c\/p\u003e \u003cdiv class=\"table-wrapper\"\u003e \u003ctable style=\"width: 100.089%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.9716%;\"\u003eMODEL NUMBER\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003e300 SERIES\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003e500 SERIES\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.9716%;\"\u003eFUEL TYPE\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003eLPG | NG\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003eLPG | NG\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.9716%;\"\u003eOUTPUT\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003e26,000 BTU\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003e43,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.9716%;\"\u003eCOLOR\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003eMATTE BLACK\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003eMATTE BLACK\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.9716%;\"\u003eWEIGHT\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003e33lbs\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003e44lbs\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.9716%;\"\u003eMODEL #\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003eBH0210001-1 (NG)\u003cbr\u003eBH0210002-1 (LPG)\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003eBH0210003-1 (NG)\u003cbr\u003eBH0210004-1 (LPG)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.9716%;\"\u003eHEAT AREA\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003e160ft\u003csup\u003e2\u003c\/sup\u003e \u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003e215ft\u003csup\u003e2\u003c\/sup\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.9716%;\"\u003eELECTRICAL CONNECTION\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003e110V\/2A\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003e110V\/2A\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.9716%;\"\u003eMINIMUM FLOOR CLEARANCE\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003e96”\u003c\/td\u003e \u003ctd style=\"width: 27.8301%;\"\u003e96”\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.9716%;\"\u003eAPPROVAL CERTIFICATION\u003c\/td\u003e \u003ctd style=\"width: 55.6602%;\" colspan=\"2\"\u003eIntertek 4009079\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cdiv class=\"wp-block-group alignfull has-pearl-background-color has-background is-layout-flow wp-block-group-is-layout-flow\"\u003e \u003cdiv class=\"wp-block-group__inner-container\"\u003eBromic Heating Warranty \u003cp\u003eThis warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/p\u003e \u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the\u003cspan\u003e \u003c\/span\u003e\u003cem\u003eoriginal owner\u003c\/em\u003e\u003cspan\u003e \u003c\/span\u003efor both commercial and residential applications;\u003c\/p\u003e \u003col\u003e \u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e \u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e \u003c\/ol\u003e \u003cp\u003e\u003cem\u003e\u003cstrong\u003ePlease note:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003eFor claims related to product damage incurred during shipment, please direct your inquiry to the retailer or dealer you purchased from to arrange for a replacement.\u003c\/em\u003e\u003c\/p\u003e \u003cdiv class=\"wp-block-spacer\" aria-hidden=\"true\"\u003e\u003cbr\u003e\u003c\/div\u003e \u003cfigure class=\"wp-block-table\"\u003e \u003ctable class=\"has-fixed-layout\"\u003e \u003cthead\u003e \u003ctr\u003e \u003cth data-align=\"left\" class=\"has-text-align-left\"\u003eProduct\u003c\/th\u003e \u003cth data-align=\"left\" class=\"has-text-align-left\"\u003eWarranty\u003c\/th\u003e \u003c\/tr\u003e \u003c\/thead\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003ePlatinum Electric\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003ePlatinum Electric Marine\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e5 Year Parts (5 year warranty is for land based applications only does not cover installations on marine vessels)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003ePlatinum Gas\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003eTungsten Series\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts (7 Years on Elements)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003eTungsten Portable\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003eEclipse Series\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003eControllers\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003c\/figure\u003e \u003c\/div\u003e \u003c\/div\u003e \u003cdiv class=\"wp-block-media-text alignwide is-stacked-on-mobile is-image-fill\"\u003e \u003cp\u003e \u003c\/p\u003e \u003cdiv class=\"wp-block-media-text__content\"\u003e \u003ch3 class=\"wp-block-heading\"\u003eService and Labor Responsibility\u003c\/h3\u003e \u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs.\u003c\/p\u003e \u003cp\u003eSuch costs may include, but are not limited to:\u003c\/p\u003e \u003col\u003e \u003cli\u003eLabor charges for service, removal, or reinstallation of the heater or part thereof.\u003c\/li\u003e \u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e \u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003c\/li\u003e \u003c\/ol\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e","brand":"Bromic","offers":[{"title":"300 \/ NG","offer_id":54988675776851,"sku":"BH0210001-1","price":1279.6,"currency_code":"USD","in_stock":true},{"title":"300 \/ LPG","offer_id":54988675809619,"sku":"BH0210002-1","price":1279.6,"currency_code":"USD","in_stock":true},{"title":"500 \/ NG","offer_id":54988675842387,"sku":"BH0210003-1","price":1460.9,"currency_code":"USD","in_stock":true},{"title":"500 \/ LPG","offer_id":54988675875155,"sku":"BH0210004-1","price":1460.9,"currency_code":"USD","in_stock":true}]},{"product_id":"tungsten-smart-heat™-electric","title":"BROMIC - Tungsten Smart-Heat™ Electric","description":"\u003cp\u003eExpand your living space with the Bromic Tungsten Smart-Heat™ Electric series. Combining stylish, industrial design with market-leading radiant heat technology, each Tungsten Electric heater will provide an even flow of warmth to outdoor spaces of up to 160ft\u003csup\u003e2\u003c\/sup\u003e. The heater’s high-temperature coating and stainless-steel construction make it suitable for all environments.\u003c\/p\u003e \u003cp\u003eTailored outdoor heating has never been easier, with four models ranging from 2000W (2kW) to 6000W (6kW) and the ability to separately control the individual elements of the 4 kW and 6 kW models. Choose from wall mounting, pole mounting or recessed mounting options.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3 class=\"title\"\u003eSpecifications\u003c\/h3\u003e \u003cp\u003ePlease reference the specification guide below to help you select the correct solution for your needs.\u003c\/p\u003e \u003cdiv class=\"table-wrapper\"\u003e \u003ctable\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003eMODEL NUMBER\u003c\/td\u003e \u003ctd\u003e2000 SERIES\u003c\/td\u003e \u003ctd\u003e3000 SERIES\u003c\/td\u003e \u003ctd\u003e4000 SERIES\u003c\/td\u003e \u003ctd\u003e6000 SERIES\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eFUEL TYPE\u003c\/td\u003e \u003ctd\u003eELECTRIC\u003c\/td\u003e \u003ctd\u003eELECTRIC\u003c\/td\u003e \u003ctd\u003eELECTRIC\u003c\/td\u003e \u003ctd\u003eELECTRIC\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eCOLOR\u003c\/td\u003e \u003ctd\u003eBLACK | WHITE\u003c\/td\u003e \u003ctd\u003eBLACK | WHITE\u003c\/td\u003e \u003ctd\u003eBLACK | WHITE\u003c\/td\u003e \u003ctd\u003eBLACK | WHITE\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eWEIGHT\u003c\/td\u003e \u003ctd\u003e20lbs\u003c\/td\u003e \u003ctd\u003e22lbs\u003c\/td\u003e \u003ctd\u003e20lbs\u003c\/td\u003e \u003ctd\u003e22lbs\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eMODEL #\u003c\/td\u003e \u003ctd\u003e \u003cul\u003e \u003cli\u003eBH0420030\u003cbr\u003e(220V-240V BLACK)\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003ctd\u003e \u003cul\u003e \u003cli\u003eBH0420031\u003cbr\u003e(220V-240V BLACK)\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003ctd\u003e \u003cul\u003e \u003cli style=\"list-style-type: none;\"\u003e \u003cul\u003e \u003cli\u003eBH0420032\u003cbr\u003e(220V-240V BLACK)\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli style=\"list-style-type: none;\"\u003e \u003cul\u003e \u003cli\u003eBH0420042\u003cbr\u003e(277V BLACK)\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli style=\"list-style-type: none;\"\u003e \u003cul\u003e \u003cli\u003eBH0420034\u003cbr\u003e(208V BLACK)\u003c\/li\u003e \u003cli\u003eBH0420012\u003cbr\u003e(220V-240V WHITE)\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli style=\"list-style-type: none;\"\u003e \u003cul\u003e \u003cli\u003eBH0420044\u003cbr\u003e(277V WHITE)\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eBH0420037\u003cbr\u003e(208V WHITE)\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003ctd\u003e \u003cul\u003e \u003cli style=\"list-style-type: none;\"\u003e \u003cul\u003e \u003cli\u003eBH0420033\u003cbr\u003e(220V-240V BLACK)\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli style=\"list-style-type: none;\"\u003e \u003cul\u003e \u003cli\u003eBH0420043\u003cbr\u003e(277V BLACK)\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli style=\"list-style-type: none;\"\u003e \u003cul\u003e \u003cli\u003eBH0420035\u003cbr\u003e(208V BLACK)\u003c\/li\u003e \u003cli\u003eBH0420013\u003cbr\u003e(220V-240V WHITE)\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli style=\"list-style-type: none;\"\u003e \u003cul\u003e \u003cli\u003eBH0420045\u003cbr\u003e(277V WHITE)\u003c\/li\u003e \u003c\/ul\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eBH0420036\u003cbr\u003e(208V WHITE)\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eHEAT AREA\u003c\/td\u003e \u003ctd\u003e65ft\u003csup\u003e2\u003c\/sup\u003e \u003c\/td\u003e \u003ctd\u003e100ft\u003csup\u003e2\u003c\/sup\u003e \u003c\/td\u003e \u003ctd\u003e130ft\u003csup\u003e2\u003c\/sup\u003e \u003c\/td\u003e \u003ctd\u003e160ft\u003csup\u003e2\u003c\/sup\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eRATED CURRENT **\u003c\/td\u003e \u003ctd\u003e240V\/8.3A\u003cbr\u003e208V\/9.62A\u003cbr\u003e277V\/7.22A\u003c\/td\u003e \u003ctd\u003e240V\/12.5A\u003cbr\u003e208V\/14.42A\u003cbr\u003e277V\/10.83A\u003c\/td\u003e \u003ctd\u003e240V\/16.6A\u003cbr\u003e208V\/19.23A\u003cbr\u003e277V\/14.44A\u003c\/td\u003e \u003ctd\u003e240V\/25A\u003cbr\u003e208V\/28.85A\u003cbr\u003e277V\/21.66A\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eMINIMUM FLOOR CLEARANCE\u003c\/td\u003e \u003ctd\u003eWALL 72”\u003cbr\u003eCEILING 96”\u003c\/td\u003e \u003ctd\u003eWALL 72”\u003cbr\u003eCEILING 96”\u003c\/td\u003e \u003ctd\u003eWALL 72”\u003cbr\u003eCEILING 96”\u003c\/td\u003e \u003ctd\u003eWALL 72”\u003cbr\u003eCEILING 96”\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eAPPROVAL CERTIFICATION\u003c\/td\u003e \u003ctd colspan=\"4\"\u003eIntertek ETL \/ cETL 4005951\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003c\/div\u003e \u003cdiv class=\"table-wrapper\"\u003e \u003ctable\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd colspan=\"5\"\u003eCONTROL OPTIONS\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eON | OFF\u003c\/td\u003e \u003ctd\u003e\u003cstrong\u003e✓\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e\u003cstrong\u003e✓\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e\u003cstrong\u003e✓\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e\u003cstrong\u003e✓\u003c\/strong\u003e\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eDIMMER REMOTE\u003c\/td\u003e \u003ctd\u003e\u003cstrong\u003e✓\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e\u003cstrong\u003e✓\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e\u003cstrong\u003e✓\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e\u003cstrong\u003e✓\u003c\/strong\u003e\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003eMASTER REMOTE *\u003c\/td\u003e \u003ctd\u003e\u003cstrong\u003e✓\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e\u003cstrong\u003e✓\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e\u003cstrong\u003e✓\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e\u003cstrong\u003e✓\u003c\/strong\u003e\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003eIndependently control up to six zones of heaters with unlimited heaters per zone from a single control. Please note a dimmer controller is required. Control operates within 100ft of heaters.\u003cbr\u003e** Available in varying voltages: 240V, 208V and 277V\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e \u003c\/p\u003e \u003cdiv class=\"wp-block-group alignfull has-pearl-background-color has-background is-layout-flow wp-block-group-is-layout-flow\"\u003e \u003cdiv class=\"wp-block-group__inner-container\"\u003e \u003ch3 class=\"wp-block-heading has-text-align-left\"\u003eBromic Heating Warranty\u003c\/h3\u003e \u003cp\u003eThis warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/p\u003e \u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the\u003cspan\u003e \u003c\/span\u003e\u003cem\u003eoriginal owner\u003c\/em\u003e\u003cspan\u003e \u003c\/span\u003efor both commercial and residential applications;\u003c\/p\u003e \u003col\u003e \u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e \u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e \u003c\/ol\u003e \u003cp\u003e\u003cem\u003e\u003cstrong\u003ePlease note:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003eFor claims related to product damage incurred during shipment, please direct your inquiry to the retailer or dealer you purchased from to arrange for a replacement.\u003c\/em\u003e\u003c\/p\u003e \u003cdiv class=\"wp-block-spacer\" aria-hidden=\"true\"\u003e\u003cbr\u003e\u003c\/div\u003e \u003cfigure class=\"wp-block-table\"\u003e \u003ctable class=\"has-fixed-layout\"\u003e \u003cthead\u003e \u003ctr\u003e \u003cth data-align=\"left\" class=\"has-text-align-left\"\u003eProduct\u003c\/th\u003e \u003cth data-align=\"left\" class=\"has-text-align-left\"\u003eWarranty\u003c\/th\u003e \u003c\/tr\u003e \u003c\/thead\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003ePlatinum Electric\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003ePlatinum Electric Marine\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e5 Year Parts (5 year warranty is for land based applications only does not cover installations on marine vessels)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003ePlatinum Gas\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003eTungsten Series\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts (7 Years on Elements)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003eTungsten Portable\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003eEclipse Series\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003eControllers\u003c\/td\u003e \u003ctd data-align=\"left\" class=\"has-text-align-left\"\u003e1 Year Parts\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003c\/figure\u003e \u003c\/div\u003e \u003c\/div\u003e \u003cdiv class=\"wp-block-media-text alignwide is-stacked-on-mobile is-image-fill\"\u003e \u003cp\u003e \u003c\/p\u003e \u003cdiv class=\"wp-block-media-text__content\"\u003e \u003ch3 class=\"wp-block-heading\"\u003eService and Labor Responsibility\u003c\/h3\u003e \u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs.\u003c\/p\u003e \u003cp\u003eSuch costs may include, but are not limited to:\u003c\/p\u003e \u003col\u003e \u003cli\u003eLabor charges for service, removal, or reinstallation of the heater or part thereof.\u003c\/li\u003e \u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e \u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003c\/li\u003e \u003c\/ol\u003e \u003c\/div\u003e \u003c\/div\u003e","brand":"Bromic","offers":[{"title":"Black \/ 2000W \/ 220-240OV","offer_id":54988675973459,"sku":"BH0420030","price":558.6,"currency_code":"USD","in_stock":true},{"title":"Black \/ 2000W \/ 277V","offer_id":54988676006227,"sku":null,"price":562.8,"currency_code":"USD","in_stock":true},{"title":"Black \/ 2000W \/ 208V","offer_id":54988676038995,"sku":null,"price":562.8,"currency_code":"USD","in_stock":true},{"title":"Black \/ 3000W \/ 220-240OV","offer_id":54988676071763,"sku":"BH0420031","price":670.6,"currency_code":"USD","in_stock":true},{"title":"Black \/ 3000W \/ 277V","offer_id":54988676104531,"sku":null,"price":699.3,"currency_code":"USD","in_stock":true},{"title":"Black \/ 3000W \/ 208V","offer_id":54988676137299,"sku":null,"price":699.3,"currency_code":"USD","in_stock":true},{"title":"Black \/ 4000W \/ 220-240OV","offer_id":54988676170067,"sku":"BH0420032","price":693.7,"currency_code":"USD","in_stock":true},{"title":"Black \/ 4000W \/ 277V","offer_id":54988676202835,"sku":"BH0420042","price":738.5,"currency_code":"USD","in_stock":true},{"title":"Black \/ 4000W \/ 208V","offer_id":54988676235603,"sku":"BH0420034","price":738.5,"currency_code":"USD","in_stock":true},{"title":"Black \/ 6000W \/ 220-240OV","offer_id":54988676268371,"sku":"BH0420033","price":812.7,"currency_code":"USD","in_stock":true},{"title":"Black \/ 6000W \/ 277V","offer_id":54988676301139,"sku":"BH0420043","price":849.8,"currency_code":"USD","in_stock":true},{"title":"Black \/ 6000W \/ 208V","offer_id":54988676333907,"sku":"BH0420035","price":849.8,"currency_code":"USD","in_stock":true},{"title":"White \/ 2000W \/ 220-240OV","offer_id":54988676366675,"sku":null,"price":558.6,"currency_code":"USD","in_stock":true},{"title":"White \/ 2000W \/ 277V","offer_id":54988676399443,"sku":null,"price":558.6,"currency_code":"USD","in_stock":true},{"title":"White \/ 2000W \/ 208V","offer_id":54988676432211,"sku":null,"price":558.6,"currency_code":"USD","in_stock":true},{"title":"White \/ 3000W \/ 220-240OV","offer_id":54988676464979,"sku":null,"price":707.7,"currency_code":"USD","in_stock":true},{"title":"White \/ 3000W \/ 277V","offer_id":54988676497747,"sku":null,"price":707.7,"currency_code":"USD","in_stock":true},{"title":"White \/ 3000W \/ 208V","offer_id":54988676530515,"sku":null,"price":707.7,"currency_code":"USD","in_stock":true},{"title":"White \/ 4000W \/ 220-240OV","offer_id":54988676563283,"sku":"BH0420012","price":716.1,"currency_code":"USD","in_stock":true},{"title":"White \/ 4000W \/ 277V","offer_id":54988676596051,"sku":"BH0420044","price":716.1,"currency_code":"USD","in_stock":true},{"title":"White \/ 4000W \/ 208V","offer_id":54988676628819,"sku":"BH0420037","price":752.5,"currency_code":"USD","in_stock":true},{"title":"White \/ 6000W \/ 220-240OV","offer_id":54988676661587,"sku":"BH0420013","price":827.4,"currency_code":"USD","in_stock":true},{"title":"White \/ 6000W \/ 277V","offer_id":54988676694355,"sku":"BH0420045","price":872.2,"currency_code":"USD","in_stock":true},{"title":"White \/ 6000W \/ 208V","offer_id":54988676727123,"sku":"BH0420036","price":872.2,"currency_code":"USD","in_stock":true}]}],"url":"https:\/\/progradewarehouse.com\/collections\/select-fire-place.oembed","provider":"PRO GRADE WAREHOUSE","version":"1.0","type":"link"}